San Francisco Municipal Transportation Agency (SFMTA - Muni)

Top things to fix

Score by category

Over time

Overall score across the last 21 checks — down 0.4 since 2026-07-08.

What changed since your last check

• Correctness— no change
• Freshness▼ down 1.7
• Rider experience— no change

What changed in this feed

Overall score fell 0.4 points since 2026-07-08.

Same feed file as 2026-07-08; the published zip did not change.

Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.

What changed over time

On 2026-06-19 this feed started at grade D. On 2026-07-09 the grade held, though the score fell from 70 to 60. As of 2026-07-09 it holds grade D.

A plain-language history of this feed, newest first.

• 2026-06-24 Score fell 5 points, correctness fell 12 points.

Everything we checked

• Error1 instance

  Invalid phone number (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'invalid_phone_number' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: invalid_phone_number · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning3342 instances

  3342 of 53746 trips don't say whether the vehicle is wheelchair accessible.

  Even with accessible stops, riders need to know the bus itself can take them.

  Fix: Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). (Often one default setting in your export.)

  Agencies here usually clear this within about 1 week (based on 5 observed fixes).

  Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning3238 instances

  3238 of 3238 stops don't say whether a wheelchair user can board there.

  Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

  Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

  Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning81 instances

  Some rider-facing names are in ALL CAPS or all lowercase.

  ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

  Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

  Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning66 instances

  Some scheduled trips move faster between stops than a bus can.

  Usually a typo'd stop time; riders get arrival times no bus can meet.

  Fix: Check the flagged stop times for transposed minutes. (A few minutes per flagged trip.)

  Agencies here usually clear this within about 2 weeks (based on 6 observed fixes).

  Validator rule: fast_travel_between_consecutive_stops · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning51 instances

  Stop too far from shape using user distance (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'stop_too_far_from_shape_using_user_distance' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Agencies here usually clear this within about 1 week (based on 6 observed fixes).

  Validator rule: stop_too_far_from_shape_using_user_distance · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning4 instances

  Some stops sit far from the route line they belong to.

  Trip planners may draw the bus route through the wrong streets or point riders to the wrong corner.

  Fix: Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced. (A few minutes per flagged stop.)

  Agencies here usually clear this within about 2 weeks (based on 6 observed fixes).

  Validator rule: stop_too_far_from_shape · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  A file GTFS asks for (usually feed_info.txt) is missing.

  feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale.

  Fix: Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date. (One small file, set once in export settings.)

  Agencies here usually clear this within about 1 week (based on 13 observed fixes).

  Validator rule: missing_recommended_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  Stops match shape out of order (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'stops_match_shape_out_of_order' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Agencies here usually clear this within about 1 week (based on 7 observed fixes).

  Validator rule: stops_match_shape_out_of_order · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  feed_info.txt is missing its start/end dates (the file itself is absent)

  Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.

  Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)

  Agencies here usually clear this within about 1 week (based on 16 observed fixes).

  Validator rule: scorecard_missing_feed_info_dates · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Info3 instances

  Unknown file (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'unknown_file' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Agencies here usually clear this within about 1 week (based on 6 observed fixes).

  Validator rule: unknown_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Info1 instance

  feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

  App makers and state data programs have nobody to email when they spot a problem with your feed, so problems linger.

  Fix: Add feed_contact_email to feed_info.txt. (One field.)

  Agencies here usually clear this within about 1 week (based on 10 observed fixes).

  Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Beyond the grade

Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.

• 3195 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("19th Avenue & Holloway St", "Dublin St & La Grande Ave", "3rd St & 4th St", and more).

  Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.

Some fixes we can make for you

These are the safe mechanical fixes, applied to a copy of your feed. They change only what is certain and leave everything else untouched. Review the diff before you publish.

• Trimmed surrounding whitespace 3307 changes

  For example: 'platform_code': ' ' -> ''

• Recased shouting stop names 2 changes

  For example: LAKE MERCED & JOHN MUIR -> Lake Merced & John Muir

• Recased shouting route names 69 changes

  For example: CALIFORNIA -> California

Run it yourself on your own copy of the feed: scorecard autofix <feed.zip> --out corrected.zip