Fix: a service calendar has a gap longer than 13 days

Code: big_gap_in_service (MobilityData validator)

What this means

One service_id has more than 13 days between dates when it runs. The gap can be intentional, such as a seasonal route, but it can also mean a new service period or a set of exception dates did not make it into the export.

Why it matters

If the gap is accidental, trip planners show no trips for that service during the missing dates. Riders may read that as the route not operating, even when the published timetable says otherwise. An intentional seasonal gap is safe to leave in place after you confirm it matches operations.

How to fix it

• Check the service_id, gap start, and gap end named by the validator.
• Compare those dates with the service calendar in your scheduling system.
• If service should run, extend the matching row in calendar.txt or add the missing dates to calendar_dates.txt with exception_type=1.
• If the gap is intentional, document the seasonal pattern for the person who maintains the next export and leave the data unchanged.

How long it usually takes

Checking the dates takes a few minutes. Correcting an export rule or adding a block of exception dates usually fits into the next scheduled feed export.

Authoritative rule

big_gap_in_service is a canonical MobilityData GTFS Validator notice, the same rule behind the statewide GTFS quality reports. Read the authoritative rule for big_gap_in_service in the GTFS Validator rules. (opens on an external site)