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Fix: the feed lists no technical contact

Code: scorecard_no_feed_contact

What this means

feed_info.txt is present but has neither feed_contact_email nor

feed_contact_url, so there is no address to reach the people who maintain the

feed. These fields are optional in the spec, but they are the standard way to

say "if something looks wrong with this data, here is who to tell."

Why it matters

App makers, state data programs, and trip planners do sometimes spot problems in

a feed before the agency does. With no contact, they have nobody to email, so

the problem sits unreported and the feed stays broken longer than it needed to.

A contact turns a silent failure into a quick heads-up. It costs one field and

saves the round of detective work someone would otherwise do to find you.

How to fix it

Add a contact to feed_info.txt:

gtfs@youragency.org rather than one person, so it survives staff changes.

Either one satisfies the check; an email is usually simplest. Most scheduling

tools expose this in the same export settings that write the rest of

feed_info.txt.

How long it usually takes

One field, set once. Using a role inbox instead of a personal address is the

only judgement call.