Board packet · transit data quality · checked 2026-10-07
San Francisco Municipal Transportation Agency (SFMTA - Muni)
Grade F · 38.6 / 100
Unchanged since 2026-10-06.
What this grade measures
The quality of the schedule data in the feed scored here for trip-planning apps: whether riders using Google Maps, Apple Maps, or Transit see current, correct, and complete information. It measures the data feed, not service quality or operations.
Progress this period
No newly cleared items this period. The score and trend above reflect where the feed stands today.
What needs attention next
Three improvements, in priority order, each sized so the board can see what it is approving:
Re-export the feed with a calendar that reaches further out. Set feed_end_date in feed_info.txt past your next service change.
Service data ended 40 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the transit vehicles are still running. Riders are told the service does not exist.
This one is about the feed as a whole, so there is no share of it to count.
Estimated effort: Usually one export setting; export on a schedule so it never lapses again.
Review the rule documentation for 'invalid_phone_number' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Invalid phone number (flagged by the MobilityData validator). See the linked rule for what this affects.
This is a validator notice, and the validator decides what each instance covers, so no share of the network can be read from it here.
Estimated effort: Varies.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
3238 of 3238 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fixing this covers all 3,238 stops in the feed.
Estimated effort: A column in stops.txt; your scheduling software likely has it.
Riders and need behind these fixes
- No ridership snapshot was on hand when this was built, so annual rider-trips are not known.
- California as a whole measures lower on transit need. That is a statewide reading, not one for this feed's service area. Source: US Census ACS 5-year 2022, statewide overlay, as of 2026-10-05.
These describe this feed only. They do not rank agencies, and they do not change the grade or the order of the fixes.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data ended 40 day(s) ago.
- Next action
- Re-export the feed with a calendar that reaches further out. Set feed_end_date in feed_info.txt past your next service change.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Invalid phone number (flagged by the MobilityData validator).
- Next action
- Review the rule documentation for 'invalid_phone_number' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 3238 of 3238 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Produced by the GTFS Scorecard, an open-source data quality tool. A data-quality read to support the board conversation, not an official compliance determination. Live scorecard: https://gtfsscorecard.org/agency/san-francisco-municipal-transportation-agency-sfmta-muni-2886/. Rubric v1.4, validator 8.0.1.