LADOT (DASH and Commuter Express)

Top things to fix

Score by category

Over time

This is the first scorecard for this agency. A trend and a "what changed" summary appear here once it has been checked more than once.

Everything we checked

• Warning6647 instances

  6647 of 6647 trips don't say whether the vehicle is wheelchair accessible.

  Even with accessible stops, riders need to know the bus itself can take them.

  Fix: Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). (Often one default setting in your export.)

  Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide

• Warning2789 instances

  2789 of 2789 stops don't say whether a wheelchair user can board there.

  Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

  Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

  Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide

• Warning814 instances

  Some rider-facing names are in ALL CAPS or all lowercase.

  ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

  Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

  Validator rule: mixed_case_recommended_field · Read the fix guide

• Warning714 instances

  Trip distance exceeds shape distance below threshold (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'trip_distance_exceeds_shape_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: trip_distance_exceeds_shape_distance_below_threshold

• Warning265 instances

  Leading or trailing whitespaces (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'leading_or_trailing_whitespaces' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: leading_or_trailing_whitespaces

• Warning222 instances

  Equal shape distance same coordinates (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'equal_shape_distance_same_coordinates' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: equal_shape_distance_same_coordinates

• Warning38 instances

  Route short name too long (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'route_short_name_too_long' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: route_short_name_too_long

• Warning34 instances

  Same name and description for route (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'same_name_and_description_for_route' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: same_name_and_description_for_route

• Warning9 instances

  Some stops exist in the feed but no trip ever stops at them.

  Riders may walk to a stop where no bus is scheduled to arrive.

  Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

  Validator rule: stop_without_stop_time · Read the fix guide

• Warning5 instances

  Some route colors don't contrast with their text color.

  Route badges become unreadable, especially for riders with low vision.

  Fix: Pick a darker/lighter route_text_color for the flagged routes. (One field per route.)

  Validator rule: route_color_contrast · Read the fix guide

• Warning2 instances

  Some scheduled trips travel implausibly fast between stops.

  Usually a typo'd stop time; riders get impossible arrival estimates.

  Fix: Check the flagged stop times for transposed minutes. (A few minutes per flagged trip.)

  Validator rule: fast_travel_between_consecutive_stops · Read the fix guide

• Warning1 instance

  The feed contains no fare information.

  Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

  Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. (A small file for most flat-fare systems.)

  Validator rule: scorecard_no_fare_data · Read the fix guide

• Info3 instances

  Unknown file (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'unknown_file' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: unknown_file · Read the fix guide