Prep for a call: printable one-page brief · For your board packet: printable one-pager · Fix log: every issue this feed has cleared · Compare with another agency · Watch this feed: get an email before it expires
Feed status · checked 2026-07-09
County Connection (CCCTA)
Based on the feed this agency publishes
down 0.4 since 2026-07-08
Ahead of 53% of all tracked agencies and 50% of mid-size agencies. Operates in Tennessee.
Heads-up: Days until the service window ends dropped by 729 between 2026-06-24 and 2026-06-25, but only 1 day(s) passed. The feed's calendar appears to have moved backward, which can happen when an older export is republished. Worth confirming the latest export is the one being served. (checked 2026-06-25). This can be a brief vendor export glitch; watch the next update before acting.
A data-quality and completeness lens to help an agency improve its GTFS feed. Not an official compliance determination from any transit program. New to this? How to read your scorecard. Interactive view of this scorecard. Rubric v1.1, validator 8.0.1.
Checked for changes 15 minutes ago; last changed 10 days ago.
Top things to fix
Add feed_info.txt with feed_start_date and feed_end_date to your export.Likely your export tool
feed_info.txt is missing its start/end dates (the file itself is absent) Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.
⏱ Two fields, set once in export settings.worth about +15 points
Agencies here usually clear this within about 1 week (based on 16 observed fixes).
Review the rule documentation for 'equal_shape_distance_same_coordinates' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Equal shape distance same coordinates (flagged by the MobilityData validator). See the linked rule for what this affects.
⏱ Varies.worth about +8 points
Review the rule documentation for 'equal_shape_distance_diff_coordinates_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Equal shape distance diff coordinates distance below threshold (flagged by the MobilityData validator). See the linked rule for what this affects.
⏱ Varies.worth about +8 points
Close the loop on each fix. Read the guide, make the change in your tool, and let the next run verify it — the scorecard shows the fix; the agency publishes it.
Add feed_info.txt with feed_start_date and feed_end_date to your export. · Read the fix guide
Make the change. Make this change in whatever tool produces your feed, then re-export.
Prove it cleared. The next scorecard run re-checks this automatically and, once it is gone, mints a dated receipt. See this feed's dated fix log.
Review the rule documentation for 'equal_shape_distance_same_coordinates' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Make the change. Make this change in whatever tool produces your feed, then re-export.
Prove it cleared. The next scorecard run re-checks this automatically and, once it is gone, mints a dated receipt. See this feed's dated fix log.
Review the rule documentation for 'equal_shape_distance_diff_coordinates_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Make the change. Make this change in whatever tool produces your feed, then re-export.
Prove it cleared. The next scorecard run re-checks this automatically and, once it is gone, mints a dated receipt. See this feed's dated fix log.
Send your vendor a fix request
You may not control the GTFS export yourself. Copy this and send it to whoever runs your scheduling software export. It names each fix with the validator notice and a guide link.
Score by category
The MobilityData validator flagged 7 kinds of issue across 68088 instances (0 error, 68086 warning, 2 informational).
Service data covers the next 30 days.
85% of stops state wheelchair accessibility (84% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is published.
85% of stops state accessibility (84% marked accessible). Reflects what the feed states, not verified physical usability.
Fares are applied to trips.
Not scored yet. Nothing here counts against the grade.
Over time
Overall score across the last 20 checks — down 0.4 since 2026-07-08.
Show the numbers
| Check | Score | Change |
|---|---|---|
| 2026-06-19 | 70.8 | first check |
| 2026-06-20 | 70.4 | down 0.4 |
| 2026-06-21 | 70.0 | down 0.4 |
| 2026-06-22 | 51.5 | down 18.5 |
| 2026-06-23 | 51.5 | no change |
| 2026-06-24 | 68.7 | up 17.2 |
| 2026-06-25 | 51.5 | down 17.2 |
| 2026-06-26 | 67.9 | up 16.4 |
| 2026-06-27 | 67.5 | down 0.4 |
| 2026-06-28 | 67.1 | down 0.4 |
| 2026-06-29 | 66.6 | down 0.5 |
| 2026-06-30 | 66.2 | down 0.4 |
| 2026-07-01 | 65.8 | down 0.4 |
| 2026-07-02 | 65.4 | down 0.4 |
| 2026-07-04 | 64.6 | down 0.8 |
| 2026-07-05 | 64.1 | down 0.5 |
| 2026-07-06 | 63.7 | down 0.4 |
| 2026-07-07 | 63.3 | down 0.4 |
| 2026-07-08 | 62.9 | down 0.4 |
| 2026-07-09 | 62.5 | down 0.4 |
What changed since your last check
- Correctness no change
- Freshness down 1.7
- Rider experience no change
What changed in this feed
Overall score fell 0.4 points since 2026-07-08.
Same feed file as 2026-07-08; the published zip did not change.
Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.
What changed over time
On 2026-06-19 this feed started at grade C. On 2026-06-21 the grade moved from C to D. On 2026-06-22 the grade moved from D to F. On 2026-06-24 the grade moved from F to D. As of 2026-07-09 it holds grade D.
A plain-language history of this feed, newest first.
- 2026-07-09 Feed entered the expiry window (30 days of service left).
- 2026-06-26 Grade went F to D, freshness rose 57 points.
- 2026-06-25 Grade went D to F, freshness fell 60 points.
- 2026-06-24 Grade went F to D, freshness rose 60 points.
- 2026-06-22 Grade went D to F, freshness fell 65 points.
- 2026-06-21 Grade went C to D.
Everything we checked
- Warning60889 instances
Equal shape distance same coordinates (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'equal_shape_distance_same_coordinates' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Validator rule: equal_shape_distance_same_coordinates · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning6996 instances
Equal shape distance diff coordinates distance below threshold (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'equal_shape_distance_diff_coordinates_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Validator rule: equal_shape_distance_diff_coordinates_distance_below_threshold · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning146 instances
146 of 948 stops don't say whether a wheelchair user can board there.
Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)
Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning134 instances
Some rider-facing names are in ALL CAPS or all lowercase.
ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)
Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning37 instances
Some files are missing recommended (not required) fields.
Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.
Fix: Review the flagged fields and fill in the ones your riders would use. (A field at a time; not urgent.)
Agencies here usually clear this within about 2 weeks (based on 8 observed fixes).
Validator rule: missing_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning29 instances
The feed contains route shapes no trip uses.
Harmless to riders, but it bloats the feed and suggests stale export data.
Fix: Enable 'remove unused shapes' (or similar) in your export tool. (One setting.)
Validator rule: unused_shape · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
A recommended GTFS file (usually feed_info.txt) is missing.
feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale.
Fix: Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date. (One small file, set once in export settings.)
Agencies here usually clear this within about 1 week (based on 13 observed fixes).
Validator rule: missing_recommended_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
feed_info.txt is missing its start/end dates (the file itself is absent)
Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.
Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)
Agencies here usually clear this within about 1 week (based on 16 observed fixes).
Validator rule: scorecard_missing_feed_info_dates · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
This feed models stations or entrances but has no pathways.txt.
Trip planners can't guide riders through the station, and there is no step-free route information for wheelchair users.
Fix: Add pathways.txt connecting entrances, platforms, and any elevators, with a level for each. (Worth it for multi-level or large stations; flat stops don't need it.)
Validator rule: scorecard_station_no_pathways · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Info2 instances
Unknown file (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'unknown_file' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Agencies here usually clear this within about 1 week (based on 6 observed fixes).
Validator rule: unknown_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info1 instance
feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).
App makers and state data programs have nobody to email when they spot a problem with your feed, so problems linger.
Fix: Add feed_contact_email to feed_info.txt. (One field.)
Agencies here usually clear this within about 1 week (based on 10 observed fixes).
Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
Beyond the grade
Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.
10 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (11, 14, 16, 311, 314, and more).
Consider: Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.
This feed models stations or entrances but has no pathways.txt and levels.txt.
Consider: Add pathways.txt connecting entrances, platforms, and elevators, and levels.txt for each floor, so the step-free route is described.
NTD certification readiness Needs attention
This feed is close to NTD-ready. Service data runs out in 30 days; renew before you certify.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Needs attention
- Service data runs out in 30 days; renew before you certify.
- agency_id matches your NTD ID Not aligned
- Your feed's agency_id is 2; your National Transit Database ID is 90078. A feed that serves several agencies (a shared regional feed) can legitimately carry more than one agency_id, so a difference here is a heads-up, not an error. Optionally set the agency_id for your service to 90078 in agency.txt (and the matching agency_id in routes.txt) so the feed lines up with your NTD record. It is a convenience, not a required feed change: FTA also links agency_id to your NTD ID on your P-50 form.
In plain words: if you report to the federal transit database, you have to publish a working, up-to-date feed and confirm it once a year. This box is a heads-up on whether yours looks ready; it is not the official sign-off.
A readiness signal mapping this feed to the FTA National Transit Database GTFS requirement (Report Year 2023 onward: a public, valid, current feed, certified annually on the D-10). Aligning agency_id with your NTD ID lets the feed line up with your NTD record; the July 2025 final rule links the two on the P-50 form rather than requiring that feed change, and requires shapes.txt in the published GTFS: Full Reporters from Report Year 2025, and Reduced, Rural, and Tribal Reporters from Report Year 2026. Not an official determination; your certification is the official check.
Conformance mark Not yet
This feed is close to the conformance mark. Service data runs out in 30 days; renew to qualify. States wheelchair access on 85% of stops and 100% of trips; the mark needs 90% of each.
- Valid Met
- Passes validation with no errors.
- Current Not yet
- Service data runs out in 30 days; renew to qualify.
- Accessible Not yet
- States wheelchair access on 85% of stops and 100% of trips; the mark needs 90% of each.
In plain words: earn this mark when your feed passes validation, has not expired, and says whether nearly every stop and trip is wheelchair accessible.
A pass credential for a feed that is valid, current, and states wheelchair access on nearly every stop and trip. Accessibility here measures what the feed publishes, not whether a stop is physically usable. How the conformance mark works.
Clears the Google and Apple Maps four-week coverage bar. This feed has 30 days of service ahead, clearing the four-week (28-day) window Maps asks for. No validator errors either, so riders keep seeing this agency in their trip planners; warnings lower the grade here but do not remove a feed from Maps.
How this agency maps to the standards
A data-quality lens, not a compliance determination. Each category shows this feed's score and the standards it relates to: the FTA National Transit Database GTFS requirement, the MobilityData grading scheme, and the Google Transit gate. Read the full standards crosswalk.
- Correctness 60 / 100
- GTFS Schedule best practices, checked by the MobilityData validator. MobilityData grading: stop locations, route names and colors. Google Transit: a feed must pass validation to stay in Maps.
- Freshness 35 / 100
- The FTA National Transit Database expectation of a valid, current feed. Google Transit: an expired calendar drops the agency from Maps.
- Rider experience 89 / 100
- GTFS Best Practices for rider-facing fields. MobilityData grading: stop names and headsigns.
- Realtime quality Not yet published
- GTFS-Realtime best practices: a stable URL, high uptime, and frequent updates.
Show your grade
Put a live badge on your agency site or feed README. It updates daily and links back to this scorecard.
Prefer a shields.io style? Point a dynamic endpoint badge at the published badge.json.
Cite this record
This page updates on every check. The record below does not: it is the dated file this grade came from, published at https://gtfsscorecard.org/data/artifacts/county-connection-cccta-2421/2026-07-09.json and never overwritten, pinning the grade, category scores, rubric version, validator version, and the scored feed's sha256 as they stood on 2026-07-09. Use it in a board packet, an NTD narrative, or a research citation instead of linking the live page, whose content will differ on your next visit.
Citing the tool itself rather than one agency's record? Use the repo's CITATION.cff.