Feed status · checked 2026-08-01
Watertown Citibus
Based on the feed this agency publishes
Service mode Bus
unchanged since 2026-07-31
Catalogued in New York.
A data-quality and completeness lens to help an agency improve its GTFS feed. Not an official compliance determination from any transit program. New to this? How to read your scorecard. Interactive view of this scorecard. Rubric v1.3, validator 8.0.1.
Checked for changes 65 minutes ago; last changed 41 days ago.
Measured 3 of 4 score categories from the agency's own feed.
How we measured this
Confidence in this measurement: medium.
- Realtime quality was not measured this run. It does not count against the grade.
- The feed was downloaded from the agency's own URL.
Confidence describes how much the pipeline could measure this run, not the feed itself. It never changes the grade.
Top things to fix
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.Likely your export tool
Service data ended 213 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
⏱ Usually one export setting; export on a schedule so it never lapses again.worth about +100 points in its category
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.Likely your team
28 of 28 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
⏱ A column in stops.txt; your scheduling software likely has it.worth about +25 points in its category
Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
The feed contains no fare information. Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.
⏱ A small file for most flat-fare systems.worth about +15 points in its category
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data ended 213 day(s) ago.
- Next action
- Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 28 of 28 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- The feed contains no fare information.
- Next action
- Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
How to make and check these changes
Check the result on the published feed. Read the guide, make the change in your tool, and use the next comparable run to see whether the finding is still reported. Only an action or ticket record can attribute who made the change.
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. · Read the fix guide
Make the change. Make this change in whatever tool produces your feed, then re-export.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. · Read the fix guide
Make the change. Make this change in whatever tool produces your feed, then re-export.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. · Read the fix guide
Make the change. Make this change in whatever tool produces your feed, then re-export.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Rider view: what this feed publishes
A quick read of rider-facing information in this feed.
- Schedule visibility
- The feed's last published service date was 213 days ago.
- Published accessibility data
- Accessibility information is stated for 0% of stops and 44.8% of trips. This measures published data, not whether stops or vehicles are physically usable.
- Fare information
- No fare information is published in the feed.
- Realtime information
- Realtime-feed availability and live-arrival coverage are not known from this scorecard.
Important: This does not rate service reliability. Riders should confirm current service alerts, fares, and accessibility accommodations with the transit operator before traveling.
Send your vendor a fix request
You may not control the GTFS export yourself. Copy this and send it to whoever runs your scheduling software export. It names each fix with the validator notice and a guide link.
Send the agency a note
Supporting this agency? Copy this and email it to them. It names what lapsed, why it matters to riders, and the one setting to change.
Score by category
The MobilityData validator flagged 8 kinds of issue across 28 instances (0 error, 22 warning, 6 informational).
Service data ended 213 day(s) ago. Trip planners have likely already dropped this feed.
0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is not published.
0% of stops state accessibility (0% marked accessible). Reflects what the feed states, not verified physical usability.
1 accessibility depth signal
1 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("Walgreen's - Arsenal St & Bellew Ave S").
Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.
Opportunities to strengthen the data, not deductions from the sub-score above. States what the second accessibility lens can check from the feed, not verified physical usability.
Not scored yet. Nothing here counts against the grade.
Routes and stops
Each route is drawn once, using the longest shape its trips follow; stops are the dots.
This feed has 28 stops.
The route and stop data is ready below. Load the map only when you want the geographic view. It uses additional data.
Basemap: OpenFreeMap, © OpenStreetMap contributors. Routes and stops: this agency's GTFS feed.
- A-1 (teal)
- A-2 (white)
- B-1 (red)
- C-1 (yellow)
- C-2 (green)
| Route | Type | Line color |
|---|---|---|
| A-1 State-East Main | Bus | teal |
| A-2 Washington | Bus | white |
| B-1 Arsenal - Mall | Bus | red |
| C-1 Northside Loop | Bus | yellow |
| C-2 Coffeen - JCC | Bus | green |
List every stop
- Northland Plaza
- Midtown Towers
- Skyline Apts
- Samaritan Keep
- Weldon Jewell
- Brook Washington
- Coffeen Massey
- Transfer Station
- Hannaford Foods
- Coffeen VanDuzee
- Franklin Winslow
- Curtis Apts
- Jeff Comm Col
- Huntington Heights
- Salmon Run Mall
- Stateway Plaza
- Seaway Plaza
- LeRay Apts
- Price Chopper
- Pharmhouse
- Kelsey Creek
- Samaritan Summit Village
- Walmart Outer - Arsenal Street Parking
- The Plaza at Salmon Run
- Big Lots
- Walgreen's - Arsenal St & Bellew Ave S
- Target - Towne Center Parking
- Factory Street
Over time
Overall score across the last 4 checks — unchanged since 2026-07-31.
Show the numbers
| Check | Score | Change |
|---|---|---|
| 2026-07-25 | 47.3 | first check |
| 2026-07-30 | 47.3 | no change |
| 2026-07-31 | 47.3 | no change |
| 2026-08-01 | 47.3 | no change |
What changed since your last check
- Correctness no change
- Freshness no change
- Rider experience no change
What changed in this feed
Overall grade and score held steady since 2026-07-31.
Same feed file as 2026-07-31; the published zip did not change.
Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.
Everything we checked
13 findings, ordered by severity.
Show every finding
- Error1 instance
Service data ended 213 day(s) ago.
When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
Fix: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. (Usually one export setting; export on a schedule so it never lapses again.)
Finding code: scorecard_feed_expired · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Warning48 instances
48 of 87 trips don't say whether the vehicle is wheelchair accessible.
Even with accessible stops, riders need to know the bus itself can take them.
Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)
Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning28 instances
28 of 28 stops don't say whether a wheelchair user can board there.
Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)
Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning15 instances
Missing timepoint value (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'missing_timepoint_value' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Finding code: missing_timepoint_value · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning4 instances
Some stops exist in the feed but no trip ever stops at them.
Riders may walk to a stop where no bus is scheduled to arrive.
Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)
Finding code: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
This feed's service calendar runs out within the next 7 days.
When the calendar ends, Google Maps and other trip planners drop your agency entirely. Riders see no service at all.
Fix: Export and publish an updated GTFS feed that covers at least the next 30 days of service. (Usually a re-export from your scheduling software.)
Finding code: feed_expiration_date7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
feed_info.txt lists no contact email and no contact URL.
Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.
Fix: Add feed_contact_email or feed_contact_url to feed_info.txt. (One field, set once in export settings.)
Finding code: missing_feed_contact_email_and_url · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
Some files leave out fields that GTFS asks for but does not require.
Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.
Fix: Review the flagged fields and fill in the ones your riders would use. (A field at a time; not urgent.)
Finding code: missing_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
The feed contains no fare information.
Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.
Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)
Finding code: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Info3 instances
Some files contain columns that are not part of the GTFS spec.
Harmless to riders, but apps ignore these columns and they can hide typos in real column names.
Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)
Finding code: unknown_column · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info2 instances
Some service dates fall outside the date window set in feed_info.txt.
feed_info.txt should span every day your service runs, so apps know when the data applies.
Fix: Widen feed_start_date and feed_end_date to cover all service dates, or fix the dates that fall outside. (Two fields in feed_info.txt, or one export setting.)
Finding code: service_window_outside_feed_period · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info1 instance
Feed valid beyond total service window (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'feed_valid_beyond_total_service_window' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Finding code: feed_valid_beyond_total_service_window · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info1 instance
feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).
Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger.
Fix: Add feed_contact_email to feed_info.txt. (One field.)
Finding code: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
NTD GTFS readiness Not ready
Resolve this before you certify on the D-10. Service data expired 213 days ago, so FTA would find the link out of date.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Not ready
- Service data expired 213 days ago, so FTA would find the link out of date.
- agency_id provided Ready
- agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.
- agency_id equals your NTD ID (optional) Not checked yet
- This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.
- shapes.txt covers your trips Ready
- All 87 trips have a shape in shapes.txt.
In plain words: if you report to the federal transit database, you have to publish a working, up-to-date feed, provide a stable agency_id for each represented reporter, and confirm the feed and P-50 crosswalk each year. This box is a heads-up; your filings are the official check.
A readiness signal mapping this feed to the FTA National Transit Database GTFS requirement (Report Year 2023 onward: a public, valid, current feed, certified annually on the D-10). For RY2026, each represented reporter needs a stable agency_id, unique within the feed and crosswalked to its five-digit NTD ID on P-50; the values do not need to be equal. FTA also requires shapes.txt in the published GTFS: Full Reporters from Report Year 2025, and Reduced, Rural, and Tribal Reporters from Report Year 2026. Not an official determination; your certification is the official check.
Conformance mark Not yet
This feed is close to the conformance mark. Service data expired 213 days ago. States wheelchair access on 0% of stops and 45% of trips; the mark needs 90% of each.
- Valid Met
- Passes validation with no errors.
- Current Not yet
- Service data expired 213 days ago.
- Accessible Not yet
- States wheelchair access on 0% of stops and 45% of trips; the mark needs 90% of each.
In plain words: earn this mark when your feed passes validation, has not expired, and says whether nearly every stop and trip is wheelchair accessible.
A pass credential for a feed that is valid, current, and states wheelchair access on nearly every stop and trip. Accessibility here measures what the feed publishes, not whether a stop is physically usable. How the conformance mark works.
Can riders use it?
Checks beyond structural validation: places where the feed is valid but a rider still could not travel.
- 4 of 28 boardable stops are never served by any trip. Riders see these stops in apps and on the map but can never catch anything there, which erodes trust in the data. Remove stops no route serves, or add the trips that should call at them.
These do not change the grade. They catch trips with no rideable leg and stops no trip serves, the kind of gap a trip planner trips over.
Clears the Google and Apple Maps four-week coverage bar. This feed has 152 days of service ahead, clearing the four-week (28-day) window Maps asks for. No validator errors either, so riders keep seeing this agency in their trip planners; warnings lower the grade here but do not remove a feed from Maps.
How this agency maps to the standards
The scorecard is a data-quality lens, not a compliance determination. Its universal references describe good GTFS and useful rider information. Useful references here are GTFS Schedule Best Practices, GTFS-Realtime Best Practices, MobilityData grading scheme, Google Transit publication guidance, FTA National Transit Database GTFS requirement. Read the full standards crosswalk.
- Correctness 76 / 100
- GTFS Schedule best practices, checked by the MobilityData validator. MobilityData grading covers stop locations, route names, and colors. Google Transit requires a feed to pass validation for publication. FTA NTD readiness also checks that the published feed is valid.
- Freshness 0 / 100
- GTFS Schedule best practices call for a dataset that stays current. An expired calendar can remove service from Google Transit and other rider trip planners. FTA NTD readiness also checks that the published feed is current.
- Rider experience 44 / 100
- GTFS Best Practices for rider-facing fields. MobilityData grading covers stop names and headsigns.
- Realtime quality Not yet published
- GTFS-Realtime best practices: a stable URL, high uptime, and frequent updates.
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Cite this record
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