Call-prep brief · checked 2026-10-07
Watertown Citibus
Grade F · 47.3 / 100
Unchanged since 2026-10-06.
For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.
What changed since the last check
- Correctness no change
- Freshness no change
- Rider experience no change
Top three things to fix
Correct feed_end_date in feed_info.txt. Set it to 2026-12-31, the last day in your calendar, or to the last day your schedule is reliable.
feed_info.txt says this feed ends on 2025-12-31. Your service calendar runs to 2026-12-31. The GTFS standard tells apps to trust a feed only up to its end date. So apps may stop showing your service on the earlier date, even though the calendar goes on.
This one is about the feed as a whole, so there is no share of it to count.
Effort: One field in feed_info.txt, often an export setting.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
28 of 28 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fixing this covers all 28 stops in the feed.
Effort: A column in stops.txt; your scheduling software likely has it.
Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
The feed contains no fare information. Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.
This one is about the feed as a whole, so there is no share of it to count.
Effort: A small file for most flat-fare systems.
Riders and need behind these fixes
- This feed carries no National Transit Database ID, so annual rider-trips are not known for it.
- New York as a whole measures moderate on transit need. That is a statewide reading, not one for this feed's service area. Source: US Census ACS 5-year 2022, statewide overlay, as of 2026-10-05.
These describe this feed only. They do not rank agencies, and they do not change the grade or the order of the fixes.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- feed_info.txt says this feed ends on 2025-12-31. Your service calendar runs to 2026-12-31.
- Next action
- Correct feed_end_date in feed_info.txt. Set it to 2026-12-31, the last day in your calendar, or to the last day your schedule is reliable.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 28 of 28 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- The feed contains no fare information.
- Next action
- Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Ready to send to the agency
Hi Watertown Citibus team, feed_info.txt says this feed ends on 2025-12-31. Your service calendar runs to 2026-12-31. The GTFS standard tells apps to trust a feed only up to its end date. So apps may stop showing your service on the earlier date, even though the calendar goes on. The fix is usually one export setting: Correct feed_end_date in feed_info.txt. Set it to 2026-12-31, the last day in your calendar, or to the last day your schedule is reliable. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/watertown-citibus/
NTD GTFS readiness: Not ready
Resolve this before you certify on the D-10. Service data expired 280 days ago, so FTA would find the link out of date.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Not ready
- Service data expired 280 days ago, so FTA would find the link out of date.
- agency_id provided Ready
- agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.
agency_id equals NTD ID (optional): Not checked yet. This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.
Key facts
- Feed URL
- https://s3.amazonaws.com/datatools-511ny/public/Watertown_Citibus.zip
- Last checked
- 2026-10-07
- Service window
- Feed has expired. Last service date 2026-12-31.
- Location
- New York
Part of the New York portfolio: see where this agency sits among the other feeds in that group before the call.
A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.4, validator 8.0.1.