Fix: the feed lists no contact
Code: missing_feed_contact_email_and_url (MobilityData validator)
What this means
feed_info.txt has neither feed_contact_email nor feed_contact_url, so there
is no way to reach whoever maintains the feed. Both are optional in the spec, but
the validator recommends having at least one.
Why it matters
App makers, trip planners, and state data programs sometimes spot a problem in a
feed before the agency does. With no contact, they have nobody to tell, so the
problem sits unreported and the feed stays broken longer than it needed to. One
field turns a silent failure into a quick heads-up.
How to fix it
Add a contact to feed_info.txt:
feed_contact_email: a monitored address, ideally a role inbox such as
gtfs@youragency.org rather than one person's address, so it survives staff
changes.
- or
feed_contact_url: a page or form where issues can be reported.
Either one satisfies the check. Most scheduling tools expose this in the same
export settings that write the rest of feed_info.txt.
How long it usually takes
One field, set once.