Springfield Mass Transit District (SMTD)

Service data ended 56 day(s) ago.

When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.

Fix: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. (Usually one export setting; export on a schedule so it never lapses again.)

Finding code: scorecard_feed_expired · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

Some values have extra spaces at the start or end.

A stray space can break a match, so a stop or route may fail to link across files.

Fix: Trim leading and trailing spaces on export. The scorecard's auto-fixed copy already does this. (Usually one export setting.)

Finding code: leading_or_trailing_whitespaces · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

3505 of 3505 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some live predictions disagree with the schedule by more than 30 minutes.

Differences that large usually mean predictions are keyed to the wrong trips, not that buses are that late.

Fix: Spot-check the flagged predictions against what buses actually did; raise trip-matching with your AVL vendor. (A vendor data-mapping question.)

Finding code: scorecard_rt_predictions_implausible

298 of 1025 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some rider-facing names are in ALL CAPS or all lowercase.

ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

Finding code: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

13 of 22 sampled vehicle positions were far from their assigned route (worst: 8214 m).

A bus shown off its route usually means a wrong trip assignment; riders watch their bus drive the wrong streets.

Fix: Ask your AVL vendor to check vehicle-to-trip assignments for the flagged trips. (A vendor support ticket with the trip ids attached.)

Finding code: scorecard_rt_vehicles_off_route

Some service calendars in the feed have already ended.

Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.

Fix: Remove past service periods the next time you export the feed. (One setting in most export tools.)

Finding code: expired_calendar · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some files leave out fields that GTFS asks for but does not require.

Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.

Fix: Review the flagged fields and fill in the ones your riders would use. (A field at a time; not urgent.)

Finding code: missing_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

This feed's service calendar runs out within the next 7 days.

When the calendar ends, Google Maps and other trip planners drop your agency entirely. Riders see no service at all.

Fix: Export and publish an updated GTFS feed that covers at least the next 30 days of service. (Usually a re-export from your scheduling software.)

Finding code: feed_expiration_date7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt lists no contact email and no contact URL.

Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.

Fix: Add feed_contact_email or feed_contact_url to feed_info.txt. (One field, set once in export settings.)

Finding code: missing_feed_contact_email_and_url · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Many of the feed's trips don't run at all in the next 7 days.

It usually means old service periods are still in the export, making the feed bigger and harder to check.

Fix: Trim past service periods the next time you export. (One setting in most export tools.)

Finding code: trip_coverage_not_active_for_next7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed has a stretch of two weeks or more with no service running.

A long gap can mean dates were left out of the calendar. Apps then show no trips on those days.

Fix: Check whether the gap is real, like a seasonal break; if not, add the missing dates to the calendar. (A review of your calendar dates.)

Finding code: big_gap_in_service · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Finding code: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)