Transit Windsor

7222 of 7222 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide for scorecard_wheelchair_accessible_unknown · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some stops exist in the feed but no trip ever stops at them.

Riders may walk to a stop where no bus is scheduled to arrive.

Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

Finding code: stop_without_stop_time · Read the fix guide for stop_without_stop_time · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

20 of 7222 trips have no headsign, the text that tells riders where the bus is going. A trip counts when it has trip_headsign or a stop_headsign at every stop.

When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming.

Fix: Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign. (Usually one value per route pattern in your scheduling source.)

Finding code: scorecard_missing_headsigns · Read the fix guide for scorecard_missing_headsigns · See GTFS Best Practices (opens GTFS Best Practices on an external site)

Some rider-facing names are in ALL CAPS or all lowercase.

ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

Finding code: mixed_case_recommended_field · Read the fix guide for mixed_case_recommended_field · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Same name and description for route (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'same_name_and_description_for_route' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Finding code: same_name_and_description_for_route · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt lists no contact email and no contact URL.

Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.

Fix: Add feed_contact_email or feed_contact_url to feed_info.txt. (One field, set once in export settings.)

Finding code: missing_feed_contact_email_and_url · Read the fix guide for missing_feed_contact_email_and_url · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed contains no fare information.

Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

Finding code: scorecard_no_fare_data · Read the fix guide for scorecard_no_fare_data · See GTFS Best Practices (opens GTFS Best Practices on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

App makers and state data programs have nobody to email when they spot a problem. Small errors then sit in the feed for months.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Finding code: scorecard_no_feed_contact · Read the fix guide for scorecard_no_feed_contact · See MobilityData GTFS Validator rules (opens the validator rules on an external site)