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Feed status · checked 2026-07-10
Springfield Mass Transit District (SMTD)
Based on the feed this agency publishes
First scorecard for this agency
Ahead of 45% of all tracked agencies and 55% of large agencies.
A data-quality and completeness lens to help an agency improve its GTFS feed. Not an official compliance determination from any transit program. New to this? How to read your scorecard. Interactive view of this scorecard. Rubric v1.1, validator 8.0.1.
Top things to fix
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.Likely your export tool
Service data ended 34 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
⏱ Usually one export setting; export on a schedule so it never lapses again.worth about +100 points
Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default).Likely your export tool
3505 of 3505 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.
⏱ Often one default setting in your export.worth about +15 points
Ask your AVL vendor to check vehicle-to-trip assignments for the flagged trips.
10 of 10 sampled vehicle positions were far from their assigned route (worst: 7435 m). A bus shown off its route usually means a wrong trip assignment; riders watch their bus drive the wrong streets.
⏱ A vendor support ticket with the trip ids attached.worth about +15 points
Close the loop on each fix. Read the guide, make the change in your tool, and let the next run verify it — the scorecard shows the fix; the agency publishes it.
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. · Read the fix guide
Make the change. Make this change in whatever tool produces your feed, then re-export.
Prove it cleared. The next scorecard run re-checks this automatically and, once it is gone, mints a dated receipt. Self-check a feed before you publish.
Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). · Read the fix guide
Make the change. Make this change in whatever tool produces your feed, then re-export.
Prove it cleared. The next scorecard run re-checks this automatically and, once it is gone, mints a dated receipt. Self-check a feed before you publish.
Ask your AVL vendor to check vehicle-to-trip assignments for the flagged trips.
Make the change. Make this change in whatever tool produces your feed, then re-export.
Prove it cleared. The next scorecard run re-checks this automatically and, once it is gone, mints a dated receipt. Self-check a feed before you publish.
Send your vendor a fix request
You may not control the GTFS export yourself. Copy this and send it to whoever runs your scheduling software export. It names each fix with the validator notice and a guide link.
Send the agency a note
Supporting this agency? Copy this and email it to them. It names what lapsed, why it matters to riders, and the one setting to change.
Score by category
The MobilityData validator flagged 8 kinds of issue across 61224 instances (0 error, 61223 warning, 1 informational).
Service data ended 34 day(s) ago. Trip planners have likely already dropped this feed.
71% of stops state wheelchair accessibility (71% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is published.
71% of stops state accessibility (71% marked accessible). Reflects what the feed states, not verified physical usability.
Fares are applied to trips.
Sampled 9 times outside service hours: 3 of 3 feeds healthy; 0.0% of vehicles on their route.
Over time
This is the first scorecard for this agency. A trend and a "what changed" summary appear here once it has been checked more than once.
Everything we checked
- Error1 instance
Service data ended 34 day(s) ago.
When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
Fix: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. (Usually one export setting; export on a schedule so it never lapses again.)
Validator rule: scorecard_feed_expired · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Warning61096 instances
Leading or trailing whitespaces (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'leading_or_trailing_whitespaces' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Validator rule: leading_or_trailing_whitespaces · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning3505 instances
3505 of 3505 trips don't say whether the vehicle is wheelchair accessible.
Even with accessible stops, riders need to know the bus itself can take them.
Fix: Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). (Often one default setting in your export.)
Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning298 instances
298 of 1025 stops don't say whether a wheelchair user can board there.
Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)
Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning118 instances
Some rider-facing names are in ALL CAPS or all lowercase.
ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)
Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning10 instances
10 of 10 sampled vehicle positions were far from their assigned route (worst: 7435 m).
A bus shown off its route usually means a wrong trip assignment; riders watch their bus drive the wrong streets.
Fix: Ask your AVL vendor to check vehicle-to-trip assignments for the flagged trips. (A vendor support ticket with the trip ids attached.)
Validator rule: scorecard_rt_vehicles_off_route
- Warning4 instances
Some service calendars in the feed have already expired.
Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.
Fix: Remove past service periods the next time you export the feed. (One setting in most export tools.)
Validator rule: expired_calendar · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning2 instances
Some files are missing recommended (not required) fields.
Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.
Fix: Review the flagged fields and fill in the ones your riders would use. (A field at a time; not urgent.)
Validator rule: missing_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
This feed's service calendar runs out within the next 7 days.
When the calendar ends, Google Maps and other trip planners drop your agency entirely. Riders see no service at all.
Fix: Export and publish an updated GTFS feed that covers at least the next 30 days of service. (Usually a re-export from your scheduling software.)
Validator rule: feed_expiration_date7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
Missing feed contact email and url (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'missing_feed_contact_email_and_url' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Validator rule: missing_feed_contact_email_and_url · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
Many of the feed's trips don't run at all in the next 7 days.
It usually means old service periods are still in the export, making the feed bigger and harder to check.
Fix: Trim past service periods the next time you export. (One setting in most export tools.)
Validator rule: trip_coverage_not_active_for_next7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info1 instance
Big gap in service (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'big_gap_in_service' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Validator rule: big_gap_in_service · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info1 instance
feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).
App makers and state data programs have nobody to email when they spot a problem with your feed, so problems linger.
Fix: Add feed_contact_email to feed_info.txt. (One field.)
Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
Beyond the grade
Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.
7 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (1, 11, 13, 16, 3, and more).
Consider: Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.
982 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("6th & Enterprise", "South Grand & Spring", "2nd & Vine", and more).
Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.
Some fixes we can make for you
These are the safe mechanical fixes, applied to a copy of your feed. They change only what is certain and leave everything else untouched. Review the diff before you publish.
Recased shouting stop names 1 change
For example: SMTD -> Smtd
Recased shouting route names 1 change
For example: UIS / LLCC -> Uis / Llcc
NTD GTFS readiness Not ready
Resolve this before you certify on the D-10. Service data expired 34 days ago, so FTA would find the link out of date.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Not ready
- Service data expired 34 days ago, so FTA would find the link out of date.
- agency_id matches your NTD ID Not checked yet
- Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.
In plain words: if you report to the federal transit database, you have to publish a working, up-to-date feed and confirm it once a year. This box is a heads-up on whether yours looks ready; it is not the official sign-off.
A readiness signal mapping this feed to the FTA National Transit Database GTFS requirement (Report Year 2023 onward: a public, valid, current feed, certified annually on the D-10). Aligning agency_id with your NTD ID lets the feed line up with your NTD record; the July 2025 final rule links the two on the P-50 form rather than requiring that feed change, and requires shapes.txt in the published GTFS: Full Reporters from Report Year 2025, and Reduced, Rural, and Tribal Reporters from Report Year 2026. Not an official determination; your certification is the official check.
Conformance mark Not yet
This feed is close to the conformance mark. Service data expired 34 days ago. States wheelchair access on 71% of stops and 0% of trips; the mark needs 90% of each.
- Valid Met
- Passes validation with no errors.
- Current Not yet
- Service data expired 34 days ago.
- Accessible Not yet
- States wheelchair access on 71% of stops and 0% of trips; the mark needs 90% of each.
In plain words: earn this mark when your feed passes validation, has not expired, and says whether nearly every stop and trip is wheelchair accessible.
A pass credential for a feed that is valid, current, and states wheelchair access on nearly every stop and trip. Accessibility here measures what the feed publishes, not whether a stop is physically usable. How the conformance mark works.
Realtime reliability
The realtime feed responded on 100.0% of 1 checks, with 6s median lag.
Sampled on a schedule between full scores, so this tracks uptime and freshness over time rather than at a single moment.
Live predictions vs schedule
0.0% of reported vehicle positions sat on or near the published route shape.
From the last full realtime sample: how far live arrival predictions sat from the schedule, and whether vehicle positions fell on the route. These feed the realtime score; they change no other category.
Below the Google and Apple Maps four-week coverage bar. This feed's last day of service has passed, so Google and Apple Maps will stop showing your agency. Re-export with a calendar that covers at least the next four weeks.
How this agency maps to the standards
A data-quality lens, not a compliance determination. Each category shows this feed's score and the standards it relates to: the FTA National Transit Database GTFS requirement, the MobilityData grading scheme, and the Google Transit gate. Read the full standards crosswalk.
- Correctness 64 / 100
- GTFS Schedule best practices, checked by the MobilityData validator. MobilityData grading: stop locations, route names and colors. Google Transit: a feed must pass validation to stay in Maps.
- Freshness 0 / 100
- The FTA National Transit Database expectation of a valid, current feed. Google Transit: an expired calendar drops the agency from Maps.
- Rider experience 70 / 100
- GTFS Best Practices for rider-facing fields. MobilityData grading: stop names and headsigns.
- Realtime quality 77 / 100
- GTFS-Realtime best practices: a stable URL, high uptime, and frequent updates.
Show your grade
Put a live badge on your agency site or feed README. It updates daily and links back to this scorecard.
Prefer a shields.io style? Point a dynamic endpoint badge at the published badge.json.
Cite this record
This page updates on every check. The record below does not: it is the dated file this grade came from, published at https://gtfsscorecard.org/data/artifacts/springfield-mass-transit-district-smtd-385/2026-07-10.json and never overwritten, pinning the grade, category scores, rubric version, validator version, and the scored feed's sha256 as they stood on 2026-07-10. Use it in a board packet, an NTD narrative, or a research citation instead of linking the live page, whose content will differ on your next visit.
Citing the tool itself rather than one agency's record? Use the repo's CITATION.cff.