Feed status · checked 2026-08-02
Microsoft Shuttles
Based on the feed this agency publishes
Service mode Bus
unchanged since 2026-08-01
Catalogued in Washington.
A data-quality and completeness lens to help an agency improve its GTFS feed. Not an official compliance determination from any transit program. New to this? How to read your scorecard. Interactive view of this scorecard. Rubric v1.3, validator 8.0.1.
Checked for changes 2 hours ago; last changed 39 days ago.
Measured 3 of 4 score categories from the agency's own feed.
How we measured this
Confidence in this measurement: medium.
- Realtime quality was not measured this run. It does not count against the grade.
- The feed was downloaded from the agency's own URL.
Confidence describes how much the pipeline could measure this run, not the feed itself. It never changes the grade.
Top things to fix
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.Likely your export tool
Service data ended 2040 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
⏱ Usually one export setting; export on a schedule so it never lapses again.worth about +100 points in its category
Review the rule documentation for 'block_trips_with_overlapping_stop_times' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Block trips with overlapping stop times (flagged by the MobilityData validator). See the linked rule for what this affects.
⏱ Varies.worth about +24 points in its category
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.Likely your team
17 of 17 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
⏱ A column in stops.txt; your scheduling software likely has it.worth about +25 points in its category
This feed is published from a code repository, so whoever maintains that repository regenerates the zip — often planning staff or a consultant. The fix happens in the source data, then a fresh export is committed.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data ended 2040 day(s) ago.
- Next action
- Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Block trips with overlapping stop times (flagged by the MobilityData validator).
- Next action
- Review the rule documentation for 'block_trips_with_overlapping_stop_times' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 17 of 17 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
How to make and check these changes
Check the result on the published feed. Read the guide, make the change in your tool, and use the next comparable run to see whether the finding is still reported. Only an action or ticket record can attribute who made the change.
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. · Read the fix guide
Make the change. This feed is published from a code repository, so whoever maintains that repository regenerates the zip — often planning staff or a consultant. The fix happens in the source data, then a fresh export is committed.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Review the rule documentation for 'block_trips_with_overlapping_stop_times' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Make the change. This feed is published from a code repository, so whoever maintains that repository regenerates the zip — often planning staff or a consultant. The fix happens in the source data, then a fresh export is committed.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. · Read the fix guide
Make the change. This feed is published from a code repository, so whoever maintains that repository regenerates the zip — often planning staff or a consultant. The fix happens in the source data, then a fresh export is committed.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Rider view: what this feed publishes
A quick read of rider-facing information in this feed.
- Schedule visibility
- The feed's last published service date was 2040 days ago.
- Published accessibility data
- Accessibility information is stated for 0% of stops and 0% of trips. This measures published data, not whether stops or vehicles are physically usable.
- Fare information
- No fare information is published in the feed.
- Realtime information
- Realtime-feed availability and live-arrival coverage are not known from this scorecard.
Important: This does not rate service reliability. Riders should confirm current service alerts, fares, and accessibility accommodations with the transit operator before traveling.
Send your vendor a fix request
This feed is published from a code repository. Forward this to whoever maintains that repository; the fix happens in the source data, then a fresh export is committed. Each fix names the validator notice and a guide link.
Send the agency a note
Supporting this agency? Copy this and email it to them. It names what lapsed, why it matters to riders, and the one setting to change.
Score by category
The MobilityData validator flagged 11 kinds of issue across 16695 instances (11074 error, 5606 warning, 15 informational).
Service data ended 2040 day(s) ago. Trip planners have likely already dropped this feed.
0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is not published.
0% of stops state accessibility (0% marked accessible). Reflects what the feed states, not verified physical usability.
1 accessibility depth signal
1 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("EASTGATE P&R").
Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.
Opportunities to strengthen the data, not deductions from the sub-score above. States what the second accessibility lens can check from the feed, not verified physical usability.
Not scored yet. Nothing here counts against the grade.
Routes and stops
Each route is drawn once, using the longest shape its trips follow; stops are the dots.
This feed has 17 stops.
The route and stop data is ready below. Load the map only when you want the geographic view. It uses additional data.
Basemap: OpenFreeMap, © OpenStreetMap contributors. Routes and stops: this agency's GTFS feed.
- ADVANTA (green)
- EASTGATE P&R AM (green)
- EASTGATE P&R PM (green)
- KIRKLAND-434 AM (green)
- KIRKLAND-434 PM (green)
- RTC GARAGE-MILL AM (green)
- RTC GARAGE-MILL PM (green)
- SAMMAMISH CAMPUS (green)
- SAMMAMISH COMMUTE AM (green)
- SAMMAMISH COMMUTE PM (green)
- SR-520 BIKE AM (green)
- SR-520 BIKE PM (green)
- LINCOLN SQUARE (green)
- SEATTLE (green)
| Route | Type | Line color |
|---|---|---|
| ADVANTA | Bus | green |
| EASTGATE P&R AM | Bus | green |
| EASTGATE P&R PM | Bus | green |
| KIRKLAND-434 AM | Bus | green |
| KIRKLAND-434 PM | Bus | green |
| RTC GARAGE-MILL AM | Bus | green |
| RTC GARAGE-MILL PM | Bus | green |
| SAMMAMISH CAMPUS | Bus | green |
| SAMMAMISH COMMUTE AM | Bus | green |
| SAMMAMISH COMMUTE PM | Bus | green |
| SR-520 BIKE AM | Bus | green |
| SR-520 BIKE PM | Bus | green |
| LINCOLN SQUARE | Bus | green |
| SEATTLE | Bus | green |
| RTC (E ROUTE) | Bus | green (no shape in feed) |
| BRAVERN | Bus | green (no shape in feed) |
| CARILLON-KIRK AM | Bus | green (no shape in feed) |
| CITY CENTER NEW | Bus | green (no shape in feed) |
| BRAVERN_NEW | Bus | green (no shape in feed) |
List every stop
- OTC
- MONTLAKE MARKET
- EASTGATE P&R
- REDMOND CAMPUS
- 434 KIRK
- REDMOND TOWN B5
- CTC
- CITY CENTER
- BRAVERN-1
- REDWEST A
- MILLENIUM A
- SEA-320WESTLAKE
- RTC GARAGE
- ADVANTA C
- LINCOLN SQUARE
- 112
- SAMMAMISH CAMPUS
Over time
Overall score across the last 4 checks — unchanged since 2026-08-01.
Show the numbers
| Check | Score | Change |
|---|---|---|
| 2026-07-25 | 18.9 | first check |
| 2026-07-30 | 18.9 | no change |
| 2026-08-01 | 18.9 | no change |
| 2026-08-02 | 18.9 | no change |
What changed since your last check
- Correctness no change
- Freshness no change
- Rider experience no change
What changed in this feed
Overall grade and score held steady since 2026-08-01.
Same feed file as 2026-08-01; the published zip did not change.
Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.
Everything we checked
18 findings, ordered by severity.
Show every finding
- Error11074 instances
Block trips with overlapping stop times (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'block_trips_with_overlapping_stop_times' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Finding code: block_trips_with_overlapping_stop_times · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Error1 instance
Service data ended 2040 day(s) ago.
When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
Fix: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. (Usually one export setting; export on a schedule so it never lapses again.)
Finding code: scorecard_feed_expired · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Warning4368 instances
Missing timepoint value (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'missing_timepoint_value' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Finding code: missing_timepoint_value · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1455 instances
1455 of 1455 trips don't say whether the vehicle is wheelchair accessible.
Even with accessible stops, riders need to know the bus itself can take them.
Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)
Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning1172 instances
Some rider-facing names are in ALL CAPS or all lowercase.
ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)
Finding code: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning26 instances
Some stops sit far from the route line they belong to.
Trip planners may draw the bus route through the wrong streets or point riders to the wrong corner.
Fix: Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced. (A few minutes per flagged stop.)
Finding code: stop_too_far_from_shape · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning23 instances
Some files leave out fields that GTFS asks for but does not require.
Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.
Fix: Review the flagged fields and fill in the ones your riders would use. (A field at a time; not urgent.)
Finding code: missing_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning17 instances
17 of 17 stops don't say whether a wheelchair user can board there.
Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)
Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning12 instances
Some trips serve fewer than two stops.
A trip with one stop can't be ridden; planners ignore it and it may signal an export problem.
Fix: Check the flagged trips in your scheduling software; remove them or restore their missing stops. (Worth a vendor question if it appears often.)
Finding code: unusable_trip · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning2 instances
On some trips the stops fall along the route line in a different order than the schedule lists.
Trip planners can draw the bus doubling back or skipping ahead, which confuses riders reading the map.
Fix: Check the stop order and the shape direction in your scheduling software; the shape is often drawn backwards. (A few minutes per flagged trip.)
Finding code: stops_match_shape_out_of_order · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
Some service calendars in the feed have already ended.
Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.
Fix: Remove past service periods the next time you export the feed. (One setting in most export tools.)
Finding code: expired_calendar · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
feed_info.txt lists no contact email and no contact URL.
Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.
Fix: Add feed_contact_email or feed_contact_url to feed_info.txt. (One field, set once in export settings.)
Finding code: missing_feed_contact_email_and_url · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
Many of the feed's trips don't run at all in the next 7 days.
It usually means old service periods are still in the export, making the feed bigger and harder to check.
Fix: Trim past service periods the next time you export. (One setting in most export tools.)
Finding code: trip_coverage_not_active_for_next7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
feed_info.txt is missing its start/end dates
Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.
Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)
Finding code: scorecard_missing_feed_info_dates · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
The feed contains no fare information.
Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.
Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)
Finding code: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Info15 instances
Some trip headsigns name a stop along the way, not the final destination.
The sign should tell riders where the bus ends up, so a midpoint name can send them the wrong way.
Fix: Set trip_headsign to the trip's last stop or its overall destination. (Usually a bulk edit in your scheduling software.)
Finding code: trip_headsign_matches_intermediate_stop · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info14 instances
About 14 stop names are written in ALL CAPS.
Mixed-case names are easier to read in apps and are read more naturally by screen readers.
Fix: Rename stops to mixed case where the language has letter case (for example, 'Central Station'). (Often a bulk fix in your scheduling software.)
Finding code: scorecard_stop_names_all_caps · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Info1 instance
feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).
Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger.
Fix: Add feed_contact_email to feed_info.txt. (One field.)
Finding code: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
NTD GTFS readiness Not ready
Resolve this before you certify on the D-10. 1 validator error to resolve. Service data expired 2040 days ago, so FTA would find the link out of date. agency.txt has no nonblank agency_id. Every RY2026 NTD GTFS submission needs a stable value unique among the reporters represented in the feed, crosswalked to each reporter's NTD ID on the P-50 form.
- Published Ready
- Published at a public URL.
- Valid Needs attention
- 1 validator error to resolve.
- Current Not ready
- Service data expired 2040 days ago, so FTA would find the link out of date.
- agency_id provided Not ready
- agency.txt has no nonblank agency_id. Every RY2026 NTD GTFS submission needs a stable value unique among the reporters represented in the feed, crosswalked to each reporter's NTD ID on the P-50 form.
- shapes.txt covers your trips Needs attention
- 1049 of 1455 trips have a shape; 406 do not. Fill in shapes.txt and trips.shape_id for the remaining trips so every trip has a path. Reduced, Rural, and Tribal NTD reporters need full coverage by Report Year 2026.
In plain words: if you report to the federal transit database, you have to publish a working, up-to-date feed, provide a stable agency_id for each represented reporter, and confirm the feed and P-50 crosswalk each year. This box is a heads-up; your filings are the official check.
A readiness signal mapping this feed to the FTA National Transit Database GTFS requirement (Report Year 2023 onward: a public, valid, current feed, certified annually on the D-10). For RY2026, each represented reporter needs a stable agency_id, unique within the feed and crosswalked to its five-digit NTD ID on P-50; the values do not need to be equal. FTA also requires shapes.txt in the published GTFS: Full Reporters from Report Year 2025, and Reduced, Rural, and Tribal Reporters from Report Year 2026. Not an official determination; your certification is the official check.
Conformance mark Not yet
This feed is close to the conformance mark. 1 validator error to resolve. Service data expired 2040 days ago. States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.
- Valid Not yet
- 1 validator error to resolve.
- Current Not yet
- Service data expired 2040 days ago.
- Accessible Not yet
- States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.
In plain words: earn this mark when your feed passes validation, has not expired, and says whether nearly every stop and trip is wheelchair accessible.
A pass credential for a feed that is valid, current, and states wheelchair access on nearly every stop and trip. Accessibility here measures what the feed publishes, not whether a stop is physically usable. How the conformance mark works.
Can riders use it?
Checks beyond structural validation: places where the feed is valid but a rider still could not travel.
- 12 of 1455 trips list fewer than two stops. A trip with one stop has no leg a rider can ride; trip planners can't route anyone on it, so the service effectively does not exist. Check your scheduling export: every trip should list each stop it calls at, in order, with times.
These do not change the grade. They catch trips with no rideable leg and stops no trip serves, the kind of gap a trip planner trips over.
Below the Google and Apple Maps four-week coverage bar. This feed's last day of service has passed, so Google and Apple Maps will stop showing your agency. Re-export with a calendar that covers at least the next four weeks. The feed also carries 11074 validator errors, the other thing Maps checks at onboarding; the findings below name each fix.
How this agency maps to the standards
The scorecard is a data-quality lens, not a compliance determination. Its universal references describe good GTFS and useful rider information. Useful references here are GTFS Schedule Best Practices, GTFS-Realtime Best Practices, MobilityData grading scheme, Google Transit publication guidance, FTA National Transit Database GTFS requirement. Read the full standards crosswalk.
A local transit-data support resource is WSDOT Transportation Data. WSDOT builds and publishes GTFS for Washington transit agencies. This resource supports agencies; it is not a scoring authority.
- Correctness 25 / 100
- GTFS Schedule best practices, checked by the MobilityData validator. MobilityData grading covers stop locations, route names, and colors. Google Transit requires a feed to pass validation for publication. FTA NTD readiness also checks that the published feed is valid.
- Freshness 0 / 100
- GTFS Schedule best practices call for a dataset that stays current. An expired calendar can remove service from Google Transit and other rider trip planners. FTA NTD readiness also checks that the published feed is current.
- Rider experience 25 / 100
- GTFS Best Practices for rider-facing fields. MobilityData grading covers stop names and headsigns.
- Realtime quality Not yet published
- GTFS-Realtime best practices: a stable URL, high uptime, and frequent updates.
Cite this record
This page updates on every check. The record below does not: it is the dated file this grade came from, published at https://gtfsscorecard.org/data/artifacts/microsoft-shuttles/2026-08-02.json and never overwritten, pinning the grade, category scores, rubric version, validator version, reader archive profile, and the scored feed's sha256 as they stood on 2026-08-02. Use it in a board packet, a regulatory filing, or a research citation instead of linking the live page, whose content will differ on your next visit.
Citing the tool itself rather than one agency's record? Use the repo's CITATION.cff.