Feed status · checked 2026-08-01
Hawai'i Mass Transit Agency (Hele-On Bus)
Based on the feed this agency publishes
Service mode Bus
unchanged since 2026-07-31
Catalogued in Hawaii.
A data-quality and completeness lens to help an agency improve its GTFS feed. Not an official compliance determination from any transit program. New to this? How to read your scorecard. Interactive view of this scorecard. Rubric v1.3, validator 8.0.1.
Checked for changes 1 days ago; last fetch returned HTTP 404.
Measured 3 of 4 score categories from the Mobility Database's mirror copy of the feed.
How we measured this
Confidence in this measurement: provisional.
- Realtime quality was not measured this run. It does not count against the grade.
- The agency's own feed URL was unreachable, so the Mobility Database's hosted mirror copy was scored instead.
Confidence describes how much the pipeline could measure this run, not the feed itself. It never changes the grade.
Top things to fix
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.Likely your export tool
Service data ended 950 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
⏱ Usually one export setting; export on a schedule so it never lapses again.worth about +100 points in its category
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.Likely your team
388 of 388 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
⏱ A column in stops.txt; your scheduling software likely has it.worth about +25 points in its category
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').Likely your export tool
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
⏱ Often a bulk fix in your scheduling software.worth about +8 points in its category
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data ended 950 day(s) ago.
- Next action
- Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 388 of 388 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Some rider-facing names are in ALL CAPS or all lowercase.
- Next action
- Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
How to make and check these changes
Check the result on the published feed. Read the guide, make the change in your tool, and use the next comparable run to see whether the finding is still reported. Only an action or ticket record can attribute who made the change.
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. · Read the fix guide
Make the change. Make this change in whatever tool produces your feed, then re-export.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. · Read the fix guide
Make the change. Make this change in whatever tool produces your feed, then re-export.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). · Read the fix guide
Make the change. Make this change in whatever tool produces your feed, then re-export.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Rider view: what this feed publishes
A quick read of rider-facing information in this feed.
- Schedule visibility
- The feed's last published service date was 950 days ago.
- Published accessibility data
- Accessibility information is stated for 0% of stops and 100% of trips. This measures published data, not whether stops or vehicles are physically usable.
- Fare information
- Fare information is published using GTFS Fares v1.
- Realtime information
- Realtime-feed availability and live-arrival coverage are not known from this scorecard.
Important: This does not rate service reliability. Riders should confirm current service alerts, fares, and accessibility accommodations with the transit operator before traveling.
Send your vendor a fix request
You may not control the GTFS export yourself. Copy this and send it to whoever runs your scheduling software export. It names each fix with the validator notice and a guide link.
Send the agency a note
Supporting this agency? Copy this and email it to them. It names what lapsed, why it matters to riders, and the one setting to change.
Score by category
The MobilityData validator flagged 8 kinds of issue across 743 instances (0 error, 737 warning, 6 informational).
Service data ended 950 day(s) ago. Trip planners have likely already dropped this feed.
0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is published.
0% of stops state accessibility (0% marked accessible). Reflects what the feed states, not verified physical usability.
2 accessibility depth signals
5 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (10, 11, 40, 201, 202).
Consider: Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.
295 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("Mo'oheau Bus Terminal (329 Kamehameha Ave)", "Aupuni Street @ Pauahi Street (Aupuni Center County Building)", "Kilauea Avenue @ Across Kohala Street (Across from Hilo Shopping Center)", and more).
Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.
Opportunities to strengthen the data, not deductions from the sub-score above. States what the second accessibility lens can check from the feed, not verified physical usability.
Fares are applied to trips.
Not scored yet. Nothing here counts against the grade.
Routes and stops
Each route is drawn once, using the longest shape its trips follow; stops are the dots.
This feed has 388 stops.
The route and stop data is ready below. Load the map only when you want the geographic view. It uses additional data.
Basemap: OpenFreeMap, © OpenStreetMap contributors. Routes and stops: this agency's GTFS feed.
- 1 (white)
- 10 (orange)
- 101 (white)
- 102 (purple)
- 103 (purple)
- 104 (white)
- 11 (red)
- 12 (white)
- 2 (blue)
- 201 (pink)
- 202 (pink)
- 203 (white)
- 204 (brown)
- 301 (blue)
- 40 (teal)
- 401 (purple)
- 402 (white)
- 403 (brown)
- 502 (yellow)
- 504 (yellow)
- 60 (teal)
- 70 (white)
- 75 (white)
- 76 (green)
- 80 (yellow)
- 90 (purple)
| Route | Type | Line color |
|---|---|---|
| 1 HILO KONA | Bus | white |
| 10 HILO / OCEAN VIEW | Bus | orange |
| 101 INTRA HILO KEAUKAHA | Bus | white |
| 102 INTRA HILO KAUMANA | Bus | purple |
| 103 INTRA HILO WAIAKEA UKA | Bus | purple |
| 104 INTRA HILO MOHOULI | Bus | white |
| 11 RED LINE HILO / VOLCANO | Bus | red |
| 12 VOLCANO/OCEAN VIEW | Bus | white |
| 2 BLUE LINE HILO / KAILUA-KONA | Bus | blue |
| 201 KONA TROLLEY | Bus | pink |
| 202 CENTRAL KAILUA-KONA | Bus | pink |
| 203 NORTH KAILUA-KONA | Bus | white |
| 204 SOUTH KONA/CAPTAIN COOK | Bus | brown |
| 301 WAIMEA SHUTTLE | Bus | blue |
| 40 PAHOA | Bus | teal |
| 401 HAWAIIAN BEACHES NANAWALE KALAPANA | Bus | purple |
| 402 HAWAIIAN PARADISE PARK ORCHIDLAND HAWAIIAN ACRES AINALOA | Bus | white |
| 403 FERN ACRES | Bus | brown |
| 502 WAIKOLA VILLAGE TRIPPER | Bus | yellow |
| 504 KEALAKEKUA TRIPPER | Bus | yellow |
| 60 HILO WAIMEA | Bus | teal |
| 70 NORTH KOHALA SOUTH KOHALA RESORTS | Bus | white |
| 75 NORTH KOHALA WAIKOLOA VILLAGE KONA | Bus | white |
| 76 GREENLINE HONOKAA KONA | Bus | green |
| 80 HILO SOUTH KOHALA RESORTS | Bus | yellow |
| 90 PAHALA SOUTH KOHALA RESORTS | Bus | purple |
List every stop
- Mo'oheau Bus Terminal (329 Kamehameha Ave)
- Target at Safeway
- Kapaau Hwy 270 @ Hospital Road (nearside)
- Kawaihae Akoni Pule Highway at Kawaihae Road Intersection (Ocean Sports)
- Waimea Highway 19 @ Highway 250 (farside)
- Waikoloa Village Lua Kula Street @ Lamp Post 22
- Ali'i Drive Acrosss Coconut Grove Marketplace
- Ali'i Drive Honl's Beach
- Ali'i Drive Ali'i Villas
- Ohu Ohu Street @ Prince Kuhio Plaza (Macy's Men's Children & Home)
- Keauhou Shopping Center @ Longs Drugs
- Ali'i Drive Coconut Grove Marketplace
- Ali'i Drive @ Hualalai Road
- Makako Bay Dr @ Kahilihili (West Hawai'i Explorations Academy/Natural Energy Lab)
- Waikoloa Road @ farside of Pua Melia Street (across Waikoloa Village Highlands Shopping Center)
- Highway 19 and Highway 250
- Waikoloa Village Heliport
- Old Volcano Road @ Kea'au Pahoa Road (US Post Office)
- Kamani Street @ Pahala Shopping Center
- Punaluu Road @ Punaluu Beach Park
- Naalehu Highway 11 @ nearside of Ohai Road (across Naelehu Elementary)
- Waiohinu Highway 11 @ farside of Kamaoa Road (across from Wong Yuen Store)
- Ocean View Park & Ride @ Prince Kuhio Blvd
- Honaunau @ Hoolala Road
- Captain Cook Highway 11 @ Rodney Yano Memorial Hall
- Highway 11 @ Kealakekua Konawaaena Road bus shelter
- Kealakekua Kona Hongwanji Church
- Kurtistown Highway 11 @ Kurtistown Park (across bus shelter)
- Kainaliu Highway 11 @ farside Nahenahe Loop (Teshima's Restaurant)
- Ellison Onizuka Kona International Airport at Keahole
- Kainaliu Highway 11 @ nearside Nahenahe Loop (across Teshima's Restaurant)
- Kealakekua McDonald's
- Kealakekua Kamagaki @ faside of Nani Kupuna Place public parking lot
- Kealakekua Highway 11 @ Konawaena Road
- Captain Cook Highway 11 @ nearside Kinue Road (across Rodney Yano Memorial Hall)
- Kealia Highway 11 @ across Kealia Ranch Store
- Waiohinu Highway 11 @ Kamaoa Road (in front Wong Yuen Store)
- Mountain View Highway 11 farside of Lauko Road (Frankie's Pizza/Gas Station)
- Naalehu Highway 11 @ Ohai Road (Naalehu Elementary School)
- Punaluu Punaluu Road @ Punaluu Beach Park
- West Hawai'I Civic Center @ Ane Keohokalole Hwy
- Honokohau Street @ Kaiser Permanente Medical Offices
- Central Fire Station
- Kaleiopapa St @ Outrigger Kona Resort & Spa
- Glenwood Highway 11 @ nearside of Glenwood Road (Hirano Store)
- Nanawale Kehau Road @ Nanawale Community Association
- Pahoa Sacred Heart Catholic Church Parking Lot
- Pahoa Village Road @ in front 7-Eleven
- Pahoa Kea'au Pahoa Road @ across from Kahakai Blvd (Puna Kai Shopping Center)
- Hawaiian Beaches Kahakai Blvd @ nearside Akule St (Da Store)
- Hawaiian Beaches Popaa St @ Kahakai Blvd
- Hawaiian Beaches N Puni Paka Loop and Opihi St
- Volcano Village Cooper Center
- Hawaiian Beaches N Puni Makai Loop and Oio St
- Hawaiian Beaches N Puni Makai Loop and Niuhi St
- Hawaiian Beaches N Puni Makai Loop and Nenue St
- Hawaiian Beaches N Puni Makai Loop and Moano St
- Hawaiian Beaches N Puni Makai Loop and Manini St
- Hawaiian Beaches N Puni Makai Loop and Kahakai Blvd
- Hawaiian Beaches Kahakai Blvd and Lalakea St
- Hawaiian Beaches Kahakai Blvd and Kawakawa St
- Hawaiian Beaches Kahakai Blvd and Kala St
- Hawaiian Beaches N Puni Mauka Loop and Ina St
- Volcano Village Volcano Post Office
- Hawaiian Beaches N Puni Mauka Loop and Honu St
- Hawaiian Beaches N Puni Mauka Loop and Heepali St
- Ainaloa Blvd @ Ainaloa Community Center
- Hawaiian Paradise Park Makuu Drive and 31st Ave
- Hawaiian Paradise Park Makuu Drive and 25th Ave
- Hawaiian Paradise Park Makuu Drive and 21st Ave
- Hawaiian Paradise Park Paradise Drive and 22nd Ave
- Hawaiian Paradise Park Paradise Drive and 25th Ave
- Hawaiian Paradise Park Paradise Drive and 31st Ave
- Kea'au High School
- Volcano Village Volcano School of Arts and Science
- Kea'au Pahoa Road @ Kea'au Plaza (across Kea'au Middle school)
- Kea'au Kukula St near Kea'au-Pahoa Road
- Kukula Street @ Keaau High School (back entrance)
- Hawaiian Paradise Park Shower Drive
- Hawaiian Paradise Park Kaloli Drive
- Hawaiian Paradise Park Paradise Drive
- Maku'u/Ainaloa Highway 130 @ Ainaloa Boulevard (bus turnout)
- Hawaiian Paradise Park Paradise Drive and 1st Ave
- Crater Rim Drive @ Visitors Center $15 fee paid to the Park required
- Hawaiian Paradise Park Paradise Drive and 5th Ave
- Hawaiian Paradise Park Paradise Drive and 9th Ave
- Hawaiian Paradise Park Paradise Drive and 14th Ave
- Hawaiian Paradise Park Makuu Drive and 16th Ave
- Hawaiian Paradise Park Makuu Drive and 12th Ave
- Hawaiian Paradise Park Makuu Drive and 8th Ave
- Hawaiian Paradise Park Makuu Drive and 4th Ave
- Hawaiian Paradise Park Makuu Drive and 1st Ave
- Hawaiian Paradise Park Paradise Drive and 18th Ave
- Aupuni Street @ Pauahi Street (Aupuni Center County Building)
- Volcano Village Volcano Post Office
- Kea'au Pahoa Road @ Kahakai Blvd (Puna Kai Shopping Center)
- Pahoa Village Road @ nearside of Kauhale Street (Napa Auto Parts)
- Pahoa Village Road @ Pahoa Elementary School
- Kalapana Highway 130
- Highway 130 @ nearside of Highway 137 (Kaimu Beach Park)
- Highway 130 @ farside of Highway 137 pavement shoulder (Kaimu Beach Park)
- Kalapana Highway 130
- Leilani Estates
- Hilo Mokuea St @ Across Hilo Post Office
- Old Volcano Road @ across Volcano General Store
- Hilo Airport Road @ Hilo International Airport
- Hilo Mokuea St @ Akahana St / Hilo Post Office
- Hilo Waianuenue Ave @ Hilo Medical Center
- Hilo Waianuenue Ave @ Kaiser Permanente
- HiloAinako Avenue @ Lahi Street
- Hilo Ainako Avenue @ Apoke St
- Hilo Ainako Avenue @ Kaumana Drive
- Hilo Post Office
- Glenwood Highway 11 @ Glenwood Park (across Hirono Store)
- Hilo Library
- Hilo Waianuenue Avenue @ Hilo High School
- Kaumana Drive @ Poki Place/Kaumana Terrace
- Kaumana City Nolemana St
- Kaumana City Pakelekia Street at Nolemana St
- Gentry Subdivision Wilder Rd
- Gentry Subdivision South Wilder Road @ Ioana Street
- Gentry Subdivision Lukia St
- Gentry Subdivision Keo St
- Kaumana Drive @ across Chong Street
- Mountain View Highway 11 @ St. Theresa's Church
- Kaumana Drive @ Hilo Door of Faith Church/Malama Place
- Kaumana Drive @ Ainako Avenue (farside)
- Ponahawai Street @ (across) Ka Waena Lapa'au Medical Center
- Ponahawai Street @ Kapiolani and Kinoole St
- Kilauea Ave @ East Kahaopea St
- Kinoole Street @ W Kahaopea Street - Kino'ole Plaza/Sr Housing
- Kilauea Ave @ Palai St
- Haihai Street @ before Laula Street - Hilo Municipal Golf Course
- Haihai Street @ Kupulau Road
- Banyan Drive @ Grand Naniloa Hotel
- Kurtistown Highway 11 @ Across Kurtistown Park
- Banyan Drive @ Liliʻuokalani Park and Gardens
- W. Kawailani St @ Iwalani Street - Hilo Life Care Center
- Kaumana Drive Chong St
- Kings Landing
- End of Kalanianaole Ave @ King's Landing/Richardson's Beach Park
- Kalanianaole Ave @ Carlsmith Beach Park
- Kalanianaole Ave @ Onekahakaha Road - Onekahakaha Beach Park
- Kalanianaole Ave @ Pua Ave - UHH Pacific Aquaculture Center
- Kea'au Post Office
- Kalanianaole Ave @ Kumau St - Oceanfront Kitchen
- Kalanianaole Ave @ Pond's Restaurant before Banyan Way
- Kalanianaole Ave @ Silva St/Keaukaha Market
- Kalanianaole Ave @ Seaside Resturant
- Ali'i Drive @ Scandinavian Shave Ice
- Ali'i Drive @ Royal Kona Resort
- Ali'i Drive @ Lunapule Road
- Ali'i Drive @ Kona Reef Liquor & Deli
- Ali'i Drive @ Royal Poinciana Drive
- Kea'au Old Volcano Road @ Kea'au-Pahoa Road (H.M.S.A. building farside)
- Ali'i Drive @ Living Stones Church
- Ali'i Drive @ Bali Kai
- Ali'i Drive @ Magic Sands Beach Park
- Ali'i Drive @ Kahalu'u Beach Park
- Ali'i Drive @ Kahalu'u Beach Park
- Ali'i Drive @ Outrigger Keauhou
- Ali'i Drive @ Across from Kahalu'u Beach Park
- Ali'i Drive @ Laaloa Avenue
- Ali'i Drive @ Across from Magic Sands Beach Park
- Automotive Supply Center
- Ali'i Drive @ Across from Kona Bali Kai
- Ali'i Drive My Hawaii Hostel
- Ali'i Drive Casa De Emdeko at Ali'i Lani Townhomes
- Ali'i Drive @ Lunapule Road
- Ali'i Drive @ Honl's Beach
- Ali'i Drive @ Across from Royal Kona Resort
- Palani Road @ Ali'i Drive (Across from Courtyard by Marriott)
- Kealakehe Elementary Crosswalk
- Hilo Brewing
- Kealakaa Street @ farside Kealakehe Street (across Jack Hall)
- Waikoloa Highway 190 @ farside of Waikoloa Road (across Pyramid Stone)
- Waikoloa Pyramid Stone
- Route 190 @ Kaiminani Drive (Kona Palisades across Matsuyama Food Mart)
- Kealakehe Jack Hall
- Kealakehe Kealakehe Elementary Crosswalk
- Maiau Street @ Costco Wholesale (between Driveways)
- Hinalani Street @ Uluwini Housing
- Kaiwi Street @ Farside of Pawai Street (Friendly Place Commons)
- Haukapila Street @ Kona Community Hospital
- Kawili Street @ across Hawai'i Community College
- Kakahiaka Street @ Lokahi Apartments
- Hilo Civic Auditorium
- Honomu Highway 19 @ Across from Honomu Rd/Highway 220
- Ninole Highway 19 @ U.S. Post Office
- Papaaloa Highway 19 @ across Kahawailani Place (Overpass)
- Lauapahoehoe Highway 19 @ Old Mamalahoa Highway
- Honoka'a Mamane Street @ Pakalana Street (nearside)
- Waimea Highway 190 @ Waimea-Kohala Airport Road (Waimea-Kohala Airport)
- Puu Lani Ranch
- Hilo Lagoon
- Hilo Shopping Center
- Waimea Kohala Airport
- Lauapahoehoe Highway 19 @ Old Mamalahoa Highway
- Papaaloa Highway 19 @ Kahawailani Place (Overpass)
- Ninole Highway 19 Across from U.S. Post Office
- Kaumana Drive Ainako Street
- Kaumana Drive Wilder St
- Kaumana City Ua Nahele St
- Hwy 200 @ Gilbert Kahele Recreation Park (at flag poles)
- Kaumana City Ua Nahele St
- Kaumana Drive Wilder St
- Naalehu Civic Center
- Honuapo Whittington Beach Park
- Kurtistown Kuaaina Rd
- Kahaopea Street
- Kurtistown Kuaaina Rd
- Fern Acres Highway 11 @ farside South Kulani Road
- Honuapo Whittington Beach Park
- Naalehu Civic Center
- Maku'u Ainaloa Highway 130 @ Ainaloa Boulevard (bus turnout)
- Paradise Drive
- Orchidland Drive
- Kaloli Drive
- Hawaiian Paradise Park Shower Drive
- Kukula Street
- Maku'u/Ainaloa Maku'u Drive
- Highway 19 @ Honomu Road/Highway 220
- Lakeland Highway 19 @ Mud Lane and Puu Pulehu Loop
- Mahukona farside of Mahukona Park
- Mauna Lani Guard Shack
- Makaewa Pl @ Mauna Lani Golf Shop
- Kealia across Kealia Ranch Store
- Honaunau Higashi Store
- Honaunau Post Office
- Kealakekua Oshima Store
- Honaunau - Highway 11 @ Highway 160 (Honaunau Post Office)
- Kealia - Highway 11 @ across Kealia Ranch Store
- Kaumana City Ua Nahele Street
- Mokupane Point @ Puueo Street and Kanoa Street
- Wailoa St @ farside of Ululani St (Office on Aging)
- Mohouli Street @ Kapiolani Street
- Mohouli Street @ Kumukoa Street
- Inside Kupuna Place Heights Housing @ Phase 1
- Kamana Street @ Ka Nani O Hilo Senior Center
- Pawai Place @ Kona Brewing Company
- Palani Road @ Kona Coast Shopping Center
- Waimea Kamamalu Street @ Highway 19 (Waimea Civic Center)
- Ali'i Drive Garden Marketplace
- Ali'i Drive Keolonahihi State Historical Park
- Pahoehoe Beach Park
- Ke Aloha Kai Place
- Palani Road @ Lanihau Center
- Kona Commons @ Cookies Clothing Company
- Manawalea Street @ nearside of Keanalehu Drive (La‘i‘ōpua Community Center)
- Ane Keohokalole Hwy @ farside of Manawalea Street (Lei Kupuna/Lei Ohana) Housing
- and 138 more (see the full list on the map or in the GeoJSON)
Over time
Overall score across the last 4 checks — unchanged since 2026-07-31.
Show the numbers
| Check | Score | Change |
|---|---|---|
| 2026-07-25 | 51.9 | first check |
| 2026-07-30 | 51.9 | no change |
| 2026-07-31 | 51.9 | no change |
| 2026-08-01 | 51.9 | no change |
What changed since your last check
- Correctness no change
- Freshness no change
- Rider experience no change
What changed in this feed
Overall grade and score held steady since 2026-07-31.
Same feed file as 2026-07-31; the published zip did not change.
Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.
Everything we checked
10 findings, ordered by severity.
Show every finding
- Error1 instance
Service data ended 950 day(s) ago.
When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
Fix: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. (Usually one export setting; export on a schedule so it never lapses again.)
Finding code: scorecard_feed_expired · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Warning667 instances
Some rider-facing names are in ALL CAPS or all lowercase.
ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)
Finding code: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning388 instances
388 of 388 stops don't say whether a wheelchair user can board there.
Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)
Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning50 instances
Some scheduled trips move faster between stops than a bus can.
Usually a typo'd stop time; riders get arrival times no bus can meet.
Fix: Check the flagged stop times for transposed minutes. (A few minutes per flagged trip.)
Finding code: fast_travel_between_consecutive_stops · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning12 instances
Some service calendars in the feed have already ended.
Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.
Fix: Remove past service periods the next time you export the feed. (One setting in most export tools.)
Finding code: expired_calendar · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning6 instances
Fast travel between far stops (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'fast_travel_between_far_stops' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Finding code: fast_travel_between_far_stops · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
This feed's service calendar runs out within the next 7 days.
When the calendar ends, Google Maps and other trip planners drop your agency entirely. Riders see no service at all.
Fix: Export and publish an updated GTFS feed that covers at least the next 30 days of service. (Usually a re-export from your scheduling software.)
Finding code: feed_expiration_date7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
Many of the feed's trips don't run at all in the next 7 days.
It usually means old service periods are still in the export, making the feed bigger and harder to check.
Fix: Trim past service periods the next time you export. (One setting in most export tools.)
Finding code: trip_coverage_not_active_for_next7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info4 instances
The feed has a stretch of two weeks or more with no service running.
A long gap can mean dates were left out of the calendar. Apps then show no trips on those days.
Fix: Check whether the gap is real, like a seasonal break; if not, add the missing dates to the calendar. (A review of your calendar dates.)
Finding code: big_gap_in_service · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info2 instances
Some files contain columns that are not part of the GTFS spec.
Harmless to riders, but apps ignore these columns and they can hide typos in real column names.
Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)
Finding code: unknown_column · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
NTD GTFS readiness Not ready
Resolve this before you certify on the D-10. Service data expired 950 days ago, so FTA would find the link out of date.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Not ready
- Service data expired 950 days ago, so FTA would find the link out of date.
- agency_id provided Ready
- agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.
- agency_id equals your NTD ID (optional) Not checked yet
- This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.
- shapes.txt covers your trips Ready
- All 499 trips have a shape in shapes.txt.
In plain words: if you report to the federal transit database, you have to publish a working, up-to-date feed, provide a stable agency_id for each represented reporter, and confirm the feed and P-50 crosswalk each year. This box is a heads-up; your filings are the official check.
A readiness signal mapping this feed to the FTA National Transit Database GTFS requirement (Report Year 2023 onward: a public, valid, current feed, certified annually on the D-10). For RY2026, each represented reporter needs a stable agency_id, unique within the feed and crosswalked to its five-digit NTD ID on P-50; the values do not need to be equal. FTA also requires shapes.txt in the published GTFS: Full Reporters from Report Year 2025, and Reduced, Rural, and Tribal Reporters from Report Year 2026. Not an official determination; your certification is the official check.
Conformance mark Not yet
This feed is close to the conformance mark. Service data expired 950 days ago. States wheelchair access on 0% of stops and 100% of trips; the mark needs 90% of each.
- Valid Met
- Passes validation with no errors.
- Current Not yet
- Service data expired 950 days ago.
- Accessible Not yet
- States wheelchair access on 0% of stops and 100% of trips; the mark needs 90% of each.
In plain words: earn this mark when your feed passes validation, has not expired, and says whether nearly every stop and trip is wheelchair accessible.
A pass credential for a feed that is valid, current, and states wheelchair access on nearly every stop and trip. Accessibility here measures what the feed publishes, not whether a stop is physically usable. How the conformance mark works.
Below the Google and Apple Maps four-week coverage bar. This feed's last day of service has passed, so Google and Apple Maps will stop showing your agency. Re-export with a calendar that covers at least the next four weeks.
How this agency maps to the standards
The scorecard is a data-quality lens, not a compliance determination. Its universal references describe good GTFS and useful rider information. Useful references here are GTFS Schedule Best Practices, GTFS-Realtime Best Practices, MobilityData grading scheme, Google Transit publication guidance, FTA National Transit Database GTFS requirement. Read the full standards crosswalk.
- Correctness 65 / 100
- GTFS Schedule best practices, checked by the MobilityData validator. MobilityData grading covers stop locations, route names, and colors. Google Transit requires a feed to pass validation for publication. FTA NTD readiness also checks that the published feed is valid.
- Freshness 0 / 100
- GTFS Schedule best practices call for a dataset that stays current. An expired calendar can remove service from Google Transit and other rider trip planners. FTA NTD readiness also checks that the published feed is current.
- Rider experience 75 / 100
- GTFS Best Practices for rider-facing fields. MobilityData grading covers stop names and headsigns.
- Realtime quality Not yet published
- GTFS-Realtime best practices: a stable URL, high uptime, and frequent updates.
Show your grade
Put a badge on your agency site or feed README. It updates after each completed scoring check and links back to this scorecard.
Prefer a shields.io style? Point a dynamic endpoint badge at the published badge.json.
Cite this record
This page updates on every check. The record below does not: it is the dated file this grade came from, published at https://gtfsscorecard.org/data/artifacts/hawai-i-mass-transit-agency-hele-on-bus/2026-08-01.json and never overwritten, pinning the grade, category scores, rubric version, validator version, reader archive profile, and the scored feed's sha256 as they stood on 2026-08-01. Use it in a board packet, a regulatory filing, or a research citation instead of linking the live page, whose content will differ on your next visit.
Citing the tool itself rather than one agency's record? Use the repo's CITATION.cff.