Réseau urbain TUB

Some trips have stop times whose distances along the route go backwards.

Apps can show buses jumping backwards or mis-order stops.

Fix: Re-generate shape distances in your export; flag to your vendor if it persists. (Usually an export-tool fix, not hand editing.)

Validator rule: decreasing_or_equal_stop_time_distance · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

493 of 493 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

419 of 419 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some rider-facing names are in ALL CAPS or all lowercase.

ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

On some trips the stop distances run a little past the end of the route line.

The stop and shape distance values don't quite line up, so any math that uses them can drift.

Fix: Re-generate shape_dist_traveled on export so stop and shape distances use the same units. (Usually an export-tool fix, not hand editing.)

Validator rule: trip_distance_exceeds_shape_distance_below_threshold · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Same name and description for route (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'same_name_and_description_for_route' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Validator rule: same_name_and_description_for_route · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some route colors don't contrast with their text color.

Route badges get hard to read, most of all for riders with low vision.

Fix: Pick a darker/lighter route_text_color for the flagged routes. (One field per route.)

Validator rule: route_color_contrast · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Equal shape distance diff coordinates distance below threshold (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'equal_shape_distance_diff_coordinates_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Validator rule: equal_shape_distance_diff_coordinates_distance_below_threshold · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt lists no contact email and no contact URL.

Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.

Fix: Add feed_contact_email or feed_contact_url to feed_info.txt. (One field, set once in export settings.)

Validator rule: missing_feed_contact_email_and_url · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed contains no fare information.

Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

Validator rule: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

This feed models stations or entrances but has no pathways.txt.

Trip planners can't guide riders through the station, and there is no step-free route information for wheelchair users.

Fix: Add pathways.txt connecting entrances, platforms, and any elevators, with a level for each. (Worth it for multi-level or large stations; flat stops don't need it.)

Validator rule: scorecard_station_no_pathways · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Realtime data was up to 65 seconds old when sampled.

Stale positions and predictions are worse than none: riders watch a bus that already left.

Fix: Ask your AVL vendor to publish updates at least every 20 seconds (the Caltrans guideline). (A vendor configuration question.)

Validator rule: scorecard_rt_stale

The feed has a stretch of two weeks or more with no service running.

A long gap can mean dates were left out of the calendar. Apps then show no trips on those days.

Fix: Check whether the gap is real, like a seasonal break; if not, add the missing dates to the calendar. (A review of your calendar dates.)

Validator rule: big_gap_in_service · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some trip headsigns name a stop along the way, not the final destination.

The sign should tell riders where the bus ends up, so a midpoint name can send them the wrong way.

Fix: Set trip_headsign to the trip's last stop or its overall destination. (Usually a bulk edit in your scheduling software.)

Validator rule: trip_headsign_matches_intermediate_stop · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)