Feed status · checked 2026-10-07
Four County Transit
Based on the feed source on file; publisher ownership is not verified
Service mode Bus
unchanged since 2026-10-06
Cataloged in Virginia.
A data-quality and completeness lens to help an agency improve its GTFS feed. Not an official compliance determination from any transit program. New to this? How to read your scorecard. Interactive view of this scorecard. Rubric v1.4, validator 8.0.1.
Checked for changes 3 hours ago; last changed 6 days ago.
Measured 3 of 4 score categories from the feed URL on file (publisher not verified).
How we measured this
Confidence in this measurement: medium.
- Realtime quality was not measured this run. It does not count against the grade.
- The feed was downloaded from the configured feed URL. Publisher ownership of that URL is not verified.
Confidence describes how much the pipeline could measure this run, not the feed itself. It never changes the grade.
About this feed
Four County Transit’s published feed lists 18 bus routes, 105 scheduled trips and 178 stops. Its service dates run from 2026-10-01 through 2027-04-30. The published file last changed on 2026-10-06.
Top things to fix
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.Likely your team
178 of 178 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fixing this covers all 178 stops in the feed.
⏱ A column in stops.txt; your scheduling software likely has it.worth about +25 points in its category
Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.Likely your export tool
105 of 105 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.
Fixing this covers all 105 trips in the feed.
⏱ A default or per-trip field in your export.worth about +15 points in its category
Remove retired stops from the export, or add them back to the trips that should serve them.Likely your export tool
Some stops exist in the feed but no trip ever stops at them. Riders may walk to a stop where no bus is scheduled to arrive.
This is a validator notice, and the validator decides what each instance covers, so no share of the network can be read from it here.
⏱ A review pass in your scheduling software.worth about +6 points in its category
Riders and need behind these fixes
- This feed carries no National Transit Database ID, so annual rider-trips are not known for it.
- Virginia as a whole measures lower on transit need. That is a statewide reading, not one for this feed's service area. Source: US Census ACS 5-year 2022, statewide overlay, as of 2026-10-05.
These describe this feed only. They do not rank agencies, and they do not change the grade or the order of the fixes.
Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Finding
- Fix 01 in Top things to fix: its feed evidence and the requested change.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Finding
- Fix 02 in Top things to fix: its feed evidence and the requested change.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Finding
- Fix 03 in Top things to fix: its feed evidence and the requested change.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
How to make and check these changes
Check the result on the published feed. Read the guide, make the change in your tool, and use the next comparable run to see whether the finding is still reported. Only an action or ticket record can attribute who made the change.
Fix 01 · Read the fix guide for scorecard_wheelchair_boarding_unknown
Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Fix 02 · Read the fix guide for scorecard_wheelchair_accessible_unknown
Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Fix 03 · Read the fix guide for stop_without_stop_time
Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Rider view: what this feed publishes
A quick read of rider-facing information in this feed.
- Schedule visibility
- The feed's last published service date is in 205 days.
- Published accessibility data
- Accessibility information is stated for 0% of stops and 0% of trips. This measures published data, not whether stops or vehicles are physically usable.
- Fare information
- Fare information is published using GTFS Fares v1.
- Realtime information
- Realtime-feed availability and live-arrival coverage are not known from this scorecard.
Important: This does not rate service reliability. Riders should confirm current service alerts, fares, and accessibility accommodations with the transit operator before traveling.
Send Trillium a fix request
This feed is produced and hosted by Trillium. Copy this and send it to your Trillium contact; they make the change and republish the feed. Each fix names the validator notice and a guide link.
Score by category
The MobilityData validator flagged 5 kinds of issue across 51 instances (0 error, 6 warning, 45 informational).
Service data covers the next 205 days.
0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is published.
0% of stops state accessibility (0% marked accessible). Reflects what the feed states, not verified physical usability.
1 accessibility depth signal
34 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("Hillside/Tazewell Apartments", "Hillcrest Trailer Park/Cedar Center", "Courthouse/Post Office", and more).
Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.
Opportunities to strengthen the data, not deductions from the sub-score above. States what the second accessibility lens can check from the feed, not verified physical usability.
Fares are applied to trips.
Not scored yet. Nothing here counts against the grade.
Routes and stops
Each route is drawn once, using the longest shape its trips follow; stops are the dots.
This feed has 178 stops.
The route and stop data is ready below. Load the map only when you want the geographic view. It uses additional data.
Basemap: OpenFreeMap, © OpenStreetMap contributors. Routes and stops: this agency's GTFS feed.
- Town of Tazewell Transit (green)
- Richlands to Pounding Mill Connector (green)
- Town of Lebanon Transit (green)
- Buchanan County - Grundy North (green)
- Buchanan County - Grundy South (green)
- Ridge Country - Greater Clintwood Area (green)
- Ridge Country Connector - Greater Haysi (green)
- Ridge Country Connector - Clinchco (green)
- 4 Seasons Richlands to Tazewell Connector (green)
- 4 Seasons Tazewell to Bluefield Connector (green)
- Town of Richlands Transit (green)
- SwVCC Eagle Express - Buchanan County (green)
- MECC/UVA-Wise Express (green)
- SwVCC Eagle Express - Dickenson/Russell County (green)
- SWVCC Eagle Express - Russell County (green)
- SwVCC Eagle Express Tazewell County (green)
- 4 Seasons Work Express (green)
- Cleveland Connector (green)
| Route | Type | Line color |
|---|---|---|
| Town of Tazewell Transit | Bus | green |
| Richlands to Pounding Mill Connector | Bus | green |
| Town of Lebanon Transit | Bus | green |
| Buchanan County - Grundy North | Bus | green |
| Buchanan County - Grundy South | Bus | green |
| Ridge Country - Greater Clintwood Area | Bus | green |
| Ridge Country Connector - Greater Haysi | Bus | green |
| Ridge Country Connector - Clinchco | Bus | green |
| 4 Seasons Richlands to Tazewell Connector | Bus | green |
| 4 Seasons Tazewell to Bluefield Connector | Bus | green |
| Town of Richlands Transit | Bus | green |
| SwVCC Eagle Express - Buchanan County | Bus | green |
| MECC/UVA-Wise Express | Bus | green |
| SwVCC Eagle Express - Dickenson/Russell County | Bus | green |
| SWVCC Eagle Express - Russell County | Bus | green |
| SwVCC Eagle Express Tazewell County | Bus | green |
| 4 Seasons Work Express | Bus | green |
| Cleveland Connector | Bus | green |
List every stop
- Hillside/Tazewell Apartments
- Food City
- Food City
- Carter Shopping Center
- Grand View Village Apartments
- Downtown Richlands - Front Street
- Magic City Shopping Center
- Food Lion
- Royal City Area
- Lebanon Exxon (Old Cargo)
- Clinch Valley Medical Center
- Hillcrest Trailer Park/Cedar Center
- Probation Office
- Grants
- Gateway Shopping Center
- Downtown Tazewell
- The Clinic
- Courthouse/Post Office
- Good Samaritan Food Pantry/Shell Service Station
- Cowboy Jim's Flea Market (previously Magic Mart)
- Claypool Hill Mall
- Medical Park
- Fairfax Apartments
- Westend Merchants/Haysi Drug
- West End Plaza
- Tazewell Community Hospital
- Fox Meadows Apartments
- Social Services/ Health Dept/Cumberland Mt CSB Office
- Maplewood Village Apartments
- Hardee's
- School House Apartments
- Oxford Square Apartments
- Hunters Ridge Apartments
- Post Office/Library
- Grundy Plaza
- Steeles Lane Apartments
- Sierra Spring/Aspen Square Apartments
- Downtown Merchants - Main Street
- Copper Creek Apartments
- Town Hall
- Buchanan County Library
- Corner Grocery
- Town Hall Miner Memorial
- Grundy National Bank
- Richlands Mall
- Burger King
- Road Runner Shell Mart (West End)
- Buchanan County Health Department
- Lebanon Wal-Mart
- Food City
- Pittston Place Apartments
- DMV/Stone Mountain Clinic/Family Drug
- Brickyard Shopping Center/Big Lots
- Appalachian School of Pharmacy (Garden)
- Riverjack Area
- Russell County Medical Center
- Community Corrections Center
- Dickenson Community Hospital
- Appalachian School Of Law
- Southwest Virginia Community College (Tazewell Hall)
- Eastend Merchants/Town Hall
- Buchanan General Hospital
- Mountain Mission School
- Regional Jail
- Sandlick Area/E&S Grocery
- Dairy Queen
- Food City Shopping Center
- Bluefield (VA)-College Plaza Bus Shelter
- Haysi Medical Center
- Wal-Mart Pounding Mill/Claypool Hill
- Anchorage Shopping Center
- Centennial Heights Apartments
- Town View Apartments
- Tazewell Mall
- Health Dept. (334 Brush Creek Rd.)
- King Kone-Richlands
- CV Community Action
- Wal-Mart (Transfer Point)
- Buchanan Co. Social Services
- Issues & Answers
- Grundy Community Center
- Appalachian Inn
- Riverview Elementary School
- Buchanan Funeral Home (Grundy)
- Big Rock-Jim’s Grocery
- Mouth of Harman, park-n-ride lot
- Tommy Mae Store
- Rowe Church
- Rowe Post Office
- Garden Baptist Church
- Twin Valley High School (Whitewood)
- Hurley-Dotson’s IGA Store
- Hurley High School
- Mouth of Mill Branch
- Buchanan County Garage
- Doran-Fast Break Exxon
- Factory Drive
- Technology Drive
- Happy Valley Drive
- Manor Court
- CCC Circle
- Walgreens Pharmacy
- McDonald's
- West End Pharmacy
- Social Serv./Food Bank (1286 Browning Hollow Rd.)
- Clintwood Park-N-Ride (4890 Dickenson Hwy.)
- Hardee's
- Dollar General
- Edwards Ridge
- Haysi Community Library
- Big Ridge area
- White Ridge Carry-Out Marathon Station
- Clinchco Senior Center Parking Lot
- Route 83 to Clintwood
- Rose Ridge area
- Ridgeview Deli Mart
- Route 83 to Haysi
- Haysi-Bridge Area (Rt. 83/80)
- Clinchco-JDM #3
- Pound-IGA/Dollar General
- UVA Wise- Smiddy Hall
- MECC- Robb Hall
- Davenport Stone Mountain Clinic
- Edward's Texaco
- Davenport Rts. 600 & 80
- Council High School
- Honaker- Sunoco
- Blackford- VDOT
- Dante Post Office
- St. Paul Park-n-Ride
- Castlewood Post Office
- Copper Creek Elementary School
- Russell County Government Center
- El Burrito Loco
- Baptist Valley
- Rose Lumber/Dailey's Chapel (Baptist Valley)
- Rte 16-Bud's Market (2756 Adria Rd.)
- Old Big Daddy's Restaurant/ Bandy's Produce Market (1753 Adria Rd.)
- Crab Orchard Museum
- Love of Jesus Tabernacle (2243 Adria Rd.)
- Lowes
- Pounding Mill Post Office
- Dollar Tree (Pounding Mill)
- Tazewell County Social Services
- Bluefield Walmart
- Springville-Valero Station (Hurt Rd.)
- Bluefield (WV)-Bluefield Ave. Shelter
- Pop Shop (1005 Fincastle Tpk., North Tazewell)
- Taz. County Career & Technical Center (260 Advantage Dr., Tazewell)
- Richlands Town Recreation Park
- Pocahontas-Indian Princess Apts
- Bluefield-Underpass near Crescentview Apts
- Graham Mart
- Bluefield-Ron’s Kwik Stop-Exxon Rt 19-460
- Tazewell-Hardees (Parking Lot Across Road)
- North Tazewell-Bluegrass Mart
- Dollar General-1051 Adria Rd., N. Tazewell
- Claypool Hill-McDonalds
- Richlands-67 Grocery
- Tazewell County Board of Supervisors Building
- Buchanan/Shortridge Ramey
- Williams Fields Park
- Doran Grocery
- Salem VA Medical Center
- Mountain Home VA
- SwVCC Student Housing
- Shellmart
- Family Dollar/Dollar Tree
- Family Dollar/Dollar Tree
- Riverview Terrace Apts.
- Cleveland Town Hall
- Cleveland Town Park
- Cleveland Post Office
- Handy's Market Store
- Keen Apartments/Country store
- Watkins Branch
- Dkn. Center for Education & Research
- Health Wagon
Over time
Overall score across the last 2 checks — unchanged since 2026-10-06.
Show the numbers
| Check | Score | Change |
|---|---|---|
| 2026-10-06 | 83.4 | first check |
| 2026-10-07 | 83.4 | no change |
What changed since your last check
- Correctness no change
- Freshness no change
- Rider experience no change
Feed history
Every check on record for this feed, grouped by the published file, newest first. A new file means the published zip changed. Grades from earlier rubric versions are shown with their rubric and are not comparable with today’s grade or the trend above.
| Checked | Published file | Service dates through | Grade at the time |
|---|---|---|---|
| 2026-10-06 to 2026-10-07 (2 checks) | 1f8faef452fb | 2027-04-30 | Current rubric: see the trend above |
| 2026-08-06 to 2026-09-13 (4 checks) | f15771aadb3e | 2027-04-30 | B, 82 under rubric 1.3, an earlier scoring contract; not comparable with today’s grade |
| 2026-06-19 to 2026-07-10 (21 checks) | f15771aadb3e | 2027-04-30 | B, 80.9 under rubric 1.1, an earlier scoring contract; not comparable with today’s grade |
What changed in this feed
Overall grade and score held steady since 2026-10-06.
Same feed file as 2026-10-06; the published zip did not change.
Subscribe to this feed’s changes (Atom) to hear about grade drops and export changes in a reader, with no sign-up.
Everything we checked
9 findings, ordered by severity.
Show every finding
- Warning178 instances
178 of 178 stops don't say whether a wheelchair user can board there.
Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)
Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide for scorecard_wheelchair_boarding_unknown · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning105 instances
105 of 105 trips don't say whether the vehicle is wheelchair accessible.
Even with accessible stops, riders need to know the bus itself can take them.
Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)
Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide for scorecard_wheelchair_accessible_unknown · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning9 instances
9 of 105 trips have no headsign, the text that tells riders where the bus is going. A trip counts when it has trip_headsign or a stop_headsign at every stop.
When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming.
Fix: Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign. (Usually one value per route pattern in your scheduling source.)
Finding code: scorecard_missing_headsigns · Read the fix guide for scorecard_missing_headsigns · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Warning6 instances
Some stops exist in the feed but no trip ever stops at them.
Riders may walk to a stop where no bus is scheduled to arrive.
Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)
Finding code: stop_without_stop_time · Read the fix guide for stop_without_stop_time · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
This feed offers flexible service that riders book ahead, but it has no booking_rules.txt.
Riders can see the service area but not how or when to book a trip. Without that, they can't use the service.
Fix: Add booking_rules.txt saying how far ahead and how to book (phone, app, or web). (A small file; one rule often covers the whole service.)
Finding code: scorecard_flex_no_booking_rules · Read the fix guide for scorecard_flex_no_booking_rules · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Info34 instances
Some files contain columns that are not part of the GTFS spec.
Harmless to riders, but apps ignore these columns and they can hide typos in real column names.
Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)
Finding code: unknown_column · Read the fix guide for unknown_column · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info8 instances
The feed includes a file that is not part of the GTFS spec.
Apps ignore files they don't know, and a stray file can hide a misspelled standard file name.
Fix: Check the flagged file name for a typo of a standard GTFS file. Remove it if it is a vendor extra. (A quick look at the flagged file.)
Finding code: unknown_file · Read the fix guide for unknown_file · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info2 instances
Some service dates fall outside the date window set in feed_info.txt.
feed_info.txt should span every day your service runs, so apps know when the data applies.
Fix: Widen feed_start_date and feed_end_date to cover all service dates, or fix the dates that fall outside. (Two fields in feed_info.txt, or one export setting.)
Finding code: service_window_outside_feed_period · Read the fix guide for service_window_outside_feed_period · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info1 instance
The feed has a stretch of two weeks or more with no service running.
A long gap can mean dates were left out of the calendar. Apps then show no trips on those days.
Fix: Check whether the gap is real, like a seasonal break; if not, add the missing dates to the calendar. (A review of your calendar dates.)
Finding code: big_gap_in_service · Read the fix guide for big_gap_in_service · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
Beyond the grade
Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.
Flex zones are published but no booking_rules.txt is present.
Consider: Add booking_rules.txt with how far ahead and how to reserve (phone, app, or web).
NTD GTFS readiness Ready
Published at a public URL, valid, current, and identified with agency_id: the four feed checks for RY2026 all hold here. Only your own D-10 and P-50 filings make that official; this is a heads-up, not a determination.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Ready
- Service data covers the next 205 days.
- agency_id provided Ready
- agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.
- agency_id equals your NTD ID (optional) Not checked yet
- This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.
- shapes.txt covers your trips Ready
- All 105 trips have a shape in shapes.txt.
In plain words: if you report to the federal transit database, you have to publish a working, up-to-date feed, provide a stable agency_id for each represented reporter, and confirm the feed and P-50 crosswalk each year. This box is a heads-up; your filings are the official check.
A readiness signal mapping this feed to the FTA National Transit Database GTFS requirement (Report Year 2023 onward: a public, valid, current feed, certified annually on the D-10). For RY2026, each represented reporter needs a stable agency_id, unique within the feed and crosswalked to its five-digit NTD ID on P-50; the values do not need to be equal. FTA also requires shapes.txt in the published GTFS: Full Reporters from Report Year 2025, and Reduced, Rural, and Tribal Reporters from Report Year 2026. Not an official determination; your certification is the official check.
Conformance mark Not yet
One requirement remains for this feed to earn the conformance mark. States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.
- Valid Met
- Passes validation with no errors.
- Current Met
- Service data covers the next 205 days.
- Accessible Not yet
- States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.
In plain words: earn this mark when your feed passes validation, has not expired, and says whether nearly every stop and trip is wheelchair accessible.
A pass credential for a feed that is valid, current, and states wheelchair access on nearly every stop and trip. Accessibility here measures what the feed publishes, not whether a stop is physically usable. How the conformance mark works.
Can riders use it?
Checks beyond structural validation: places where the feed is valid but a rider still could not travel.
- 6 of 178 boardable stops are never served by any trip. Riders see these stops in apps and on the map but can never catch anything there, which erodes trust in the data. Remove stops no route serves, or add the trips that should call at them.
These do not change the grade. They catch trips with no rideable leg and stops no trip serves, the kind of gap a trip planner trips over.
Clears the Google and Apple Maps four-week coverage bar. This feed has 205 days of service ahead, clearing the four-week (28-day) window Maps asks for. No validator errors either, so riders keep seeing this agency in their trip planners; warnings lower the grade here but do not remove a feed from Maps.
How this agency maps to the standards
The scorecard is a data-quality lens, not a compliance determination. Its universal references describe good GTFS and useful rider information. Useful references here are GTFS Schedule Best Practices, GTFS-Realtime Best Practices, MobilityData grading scheme, Google Transit publication guidance, FTA National Transit Database GTFS requirement. Read the full standards crosswalk.
- Correctness 92 / 100
- GTFS Schedule best practices, checked by the MobilityData validator. MobilityData grading covers stop locations, route names, and colors. Google Transit requires a feed to pass validation for publication. FTA NTD readiness also checks that the published feed is valid.
- Freshness 100 / 100
- GTFS Schedule best practices call for a dataset that stays current. An expired calendar can remove service from Google Transit and other rider trip planners. FTA NTD readiness also checks that the published feed is current.
- Rider experience 59 / 100
- GTFS Best Practices for rider-facing fields. MobilityData grading covers stop names and headsigns.
- Realtime quality Not yet published
- GTFS-Realtime best practices: a stable URL, high uptime, and frequent updates.
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For programs that support several agencies
This scorecard and the board one-pager for Four County Transit are free, and they stay free. If you support several agencies, as a state program, a technical-assistance center, a feed vendor, or a consultancy, you can buy the program report bundle. It puts this agency's board report in one archive with the reports for the other agencies you support, and each cover carries your program's name, logo, and accent color.
The report for Four County Transit uses the same numbers as this page: grade B (83.4 out of 100) as of the check on 2026-10-07, its category scores, its top fixes, and its score at each check.
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