Zest (Menton)

3209 of 3209 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some values have extra spaces at the start or end.

A stray space can break a match, so a stop or route may fail to link across files.

Fix: Trim leading and trailing spaces on export. The scorecard's auto-fixed copy already does this. (Usually one export setting.)

Validator rule: leading_or_trailing_whitespaces · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some rider-facing names are in ALL CAPS or all lowercase.

ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

778 of 778 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some stops exist in the feed but no trip ever stops at them.

Riders may walk to a stop where no bus is scheduled to arrive.

Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

Validator rule: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some internal IDs use characters outside the basic text set.

These IDs are valid UTF-8 data. This warning is only about support in older apps. It does not mean that names in other languages are wrong.

Fix: Only change the flagged IDs if an app needs basic ASCII values. Update each place that uses the ID. Keep all names and headsigns in their original language. (A planned ID change, not a quick text cleanup.)

Validator rule: non_ascii_or_non_printable_char · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some route colors don't contrast with their text color.

Route badges get hard to read, most of all for riders with low vision.

Fix: Pick a darker/lighter route_text_color for the flagged routes. (One field per route.)

Validator rule: route_color_contrast · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some route long names repeat the route's short name inside them.

Apps show both names together, so riders see the number twice, like '5 5 Downtown'.

Fix: Drop the short name from route_long_name and keep the long name descriptive, like 'Downtown via 5th Ave'. (One field per flagged route.)

Validator rule: route_long_name_contains_short_name · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some service calendars in the feed have already ended.

Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.

Fix: Remove past service periods the next time you export the feed. (One setting in most export tools.)

Validator rule: expired_calendar · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some service calendars have no days of the week switched on.

Trips tied to these calendars never run; they are dead data that can mask real schedule problems.

Fix: Delete the empty calendars or set their service days. (A few minutes in your scheduling software.)

Validator rule: service_has_no_active_day_of_the_week · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

A file GTFS asks for (usually feed_info.txt) is missing.

feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale.

Fix: Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date. (One small file, set once in export settings.)

Validator rule: missing_recommended_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt is missing its start/end dates (the file itself is absent)

Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.

Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)

Validator rule: scorecard_missing_feed_info_dates · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed contains no fare information.

Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

Validator rule: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)