Board packet · transit data quality · checked 2026-08-23
Whatcom Transportation Authority
Grade B · 80.4 / 100
Down 0.4 points since 2026-08-22 (B to B).
What this grade measures
The quality of the schedule data in the feed scored here for trip-planning apps: whether riders using Google Maps, Apple Maps, or Transit see current, correct, and complete information. It measures the data feed, not service quality or operations.
Progress this period
No newly cleared items this period. The score and trend above reflect where the feed stands today.
What needs attention next
Three improvements, in priority order, each sized so the board can see what it is approving:
Re-export with a validity window that reaches at least 60 days out.
Service data runs out in 27 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice.
Estimated effort: One export setting.
Review the flagged fields and fill in the ones your riders would use.
Some files leave out fields that GTFS asks for but does not require. Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.
Estimated effort: A field at a time; not urgent.
Add feed_contact_email or feed_contact_url to feed_info.txt.
feed_info.txt lists no contact email and no contact URL. Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.
Estimated effort: One field, set once in export settings.
This feed is published from a code repository, so whoever maintains that repository regenerates the zip — often planning staff or a consultant. The fix happens in the source data, then a fresh export is committed.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data runs out in 27 day(s).
- Next action
- Re-export with a validity window that reaches at least 60 days out.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Some files leave out fields that GTFS asks for but does not require.
- Next action
- Review the flagged fields and fill in the ones your riders would use.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- feed_info.txt lists no contact email and no contact URL.
- Next action
- Add feed_contact_email or feed_contact_url to feed_info.txt.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Produced by the GTFS Scorecard, an open-source data quality tool. A data-quality read to support the board conversation, not an official compliance determination. Live scorecard: https://gtfsscorecard.org/agency/whatcom-transportation-authority/. Rubric v1.3, validator 8.0.1.