Call-prep brief · checked 2026-08-01

WestCAT

Grade D · 66.6 / 100

Down 0.4 points since 2026-07-31 (D to D).

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

Correctness no change
Freshness down 1.7
Rider experience no change

Top three things to fix

Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
221 of 221 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Effort: A column in stops.txt; your scheduling software likely has it.
Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.
454 of 454 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.
Effort: A default or per-trip field in your export.
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Effort: Often a bulk fix in your scheduling software.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence: 221 of 221 stops don't say whether a wheelchair user can board there.
Next action: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.

Copy handoff text

Agency: WestCAT
Finding: scorecard_wheelchair_boarding_unknown
Feed evidence: 221 of 221 stops don't say whether a wheelchair user can board there.
Why it matters: Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Requested change: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Evidence: https://gtfsscorecard.org/agency/westcat/?finding=scorecard_wheelchair_boarding_unknown#finding-handoff

NTD GTFS readiness: Needs attention

This feed is close to NTD-ready. Service data runs out in 30 days; renew before you certify.

Published Ready: Published at a public URL.
Valid Ready: Passes validation with no errors.
Current Needs attention: Service data runs out in 30 days; renew before you certify.
agency_id provided Ready: agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.

agency_id equals NTD ID (optional): Different (allowed). Your feed's agency_id is 392; your National Transit Database ID is 90159. A feed that serves several agencies (a shared regional feed) can legitimately carry more than one agency_id. The values do not need to equal the five-digit NTD ID, so this difference is allowed and carries no score. Confirm that P-50 crosswalks agency_id 392 to NTD ID 90159, and keep the feed value stable. Do not change it solely to make the two values equal.

The bar this score answers to

The published guideline in California is California Transit Data Guidelines. Caltrans' published quality guidelines and compliance checklist; this rubric is anchored to them.

Key facts

Feed URL: https://data.trilliumtransit.com/gtfs/westcat-ca-us/westcat-ca-us.zip
Last checked: 2026-08-01
Service window: 30 days of service data remain. Last service date 2026-08-31.
Feed version: UTC: 25-Jun-2026 20:50
Location: California

Part of the California portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.