WestCAT

Top things to fix

Score by category

Over time

This is the first scorecard for this agency. A trend and a "what changed" summary appear here once it has been checked more than once.

Everything we checked

• Warning498 instances

  Some rider-facing names are in ALL CAPS or all lowercase.

  ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

  Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

  Validator rule: mixed_case_recommended_field · Read the fix guide

• Warning466 instances

  466 of 466 trips don't say whether the vehicle is wheelchair accessible.

  Even with accessible stops, riders need to know the bus itself can take them.

  Fix: Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). (Often one default setting in your export.)

  Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide

• Warning221 instances

  221 of 221 stops don't say whether a wheelchair user can board there.

  Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

  Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

  Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide

• Warning4 instances

  Stop too far from shape using user distance (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'stop_too_far_from_shape_using_user_distance' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: stop_too_far_from_shape_using_user_distance · Read the fix guide

• Warning3 instances

  Some service calendars in the feed have already expired.

  Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.

  Fix: Remove past service periods the next time you export the feed. (One setting in most export tools.)

  Validator rule: expired_calendar · Read the fix guide

• Warning3 instances

  Some stops exist in the feed but no trip ever stops at them.

  Riders may walk to a stop where no bus is scheduled to arrive.

  Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

  Validator rule: stop_without_stop_time · Read the fix guide

• Info34 instances

  Some files contain columns that are not part of the GTFS spec.

  Harmless to riders, but apps ignore these columns and they can hide typos in real column names.

  Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)

  Validator rule: unknown_column · Read the fix guide

• Info9 instances

  Service window outside feed period (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'service_window_outside_feed_period' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: service_window_outside_feed_period · Read the fix guide

• Info8 instances

  Unknown file (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'unknown_file' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: unknown_file · Read the fix guide

• Info3 instances

  Platform without parent station (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'platform_without_parent_station' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: platform_without_parent_station

• Info1 instance

  Unused station (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'unused_station' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: unused_station