VIA Metropolitan Transit (VIA)

Equal shape distance diff coordinates (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'equal_shape_distance_diff_coordinates' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Finding code: equal_shape_distance_diff_coordinates · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Service data ended 818 day(s) ago.

When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.

Fix: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. (Usually one export setting; export on a schedule so it never lapses again.)

Finding code: scorecard_feed_expired · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

Missing timepoint value (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'missing_timepoint_value' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Finding code: missing_timepoint_value · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

24488 of 24488 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Equal shape distance diff coordinates distance below threshold (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'equal_shape_distance_diff_coordinates_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Finding code: equal_shape_distance_diff_coordinates_distance_below_threshold · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

6269 of 6269 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some rider-facing names are in ALL CAPS or all lowercase.

ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

Finding code: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

359 of 24488 trips lack rider-facing destination or direction text.

When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming.

Fix: Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign. (Usually one value per route pattern in your scheduling source.)

Finding code: scorecard_missing_headsigns · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

Some stops sit far from the route line, going by the feed's own distance values.

Trip planners may draw the route down the wrong streets or point riders to the wrong corner.

Fix: Check the flagged stops' shape_dist_traveled against the route shape, and re-generate it on export if they disagree. (Usually an export-tool fix, not hand editing.)

Finding code: stop_too_far_from_shape_using_user_distance · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some stops exist in the feed but no trip ever stops at them.

Riders may walk to a stop where no bus is scheduled to arrive.

Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

Finding code: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some scheduled trips move faster between stops than a bus can.

Usually a typo'd stop time; riders get arrival times no bus can meet.

Fix: Check the flagged stop times for transposed minutes. (A few minutes per flagged trip.)

Finding code: fast_travel_between_consecutive_stops · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some stops sit far from the route line they belong to.

Trip planners may draw the bus route through the wrong streets or point riders to the wrong corner.

Fix: Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced. (A few minutes per flagged stop.)

Finding code: stop_too_far_from_shape · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some service calendars in the feed have already ended.

Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.

Fix: Remove past service periods the next time you export the feed. (One setting in most export tools.)

Finding code: expired_calendar · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some files leave out fields that GTFS asks for but does not require.

Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.

Fix: Review the flagged fields and fill in the ones your riders would use. (A field at a time; not urgent.)

Finding code: missing_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Same name and description for stop (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'same_name_and_description_for_stop' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Finding code: same_name_and_description_for_stop · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

On some trips the stops fall along the route line in a different order than the schedule lists.

Trip planners can draw the bus doubling back or skipping ahead, which confuses riders reading the map.

Fix: Check the stop order and the shape direction in your scheduling software; the shape is often drawn backwards. (A few minutes per flagged trip.)

Finding code: stops_match_shape_out_of_order · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some route colors don't contrast with their text color.

Route badges get hard to read, most of all for riders with low vision.

Fix: Pick a darker/lighter route_text_color for the flagged routes. (One field per route.)

Finding code: route_color_contrast · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

A file GTFS asks for (usually feed_info.txt) is missing.

feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale.

Fix: Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date. (One small file, set once in export settings.)

Finding code: missing_recommended_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Many of the feed's trips don't run at all in the next 7 days.

It usually means old service periods are still in the export, making the feed bigger and harder to check.

Fix: Trim past service periods the next time you export. (One setting in most export tools.)

Finding code: trip_coverage_not_active_for_next7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt is missing its start/end dates (the file itself is absent)

Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.

Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)

Finding code: scorecard_missing_feed_info_dates · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

About 5894 stop names are written in ALL CAPS.

Mixed-case names are easier to read in apps and are read more naturally by screen readers.

Fix: Rename stops to mixed case where the language has letter case (for example, 'Central Station'). (Often a bulk fix in your scheduling software.)

Finding code: scorecard_stop_names_all_caps · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

Some trip headsigns name a stop along the way, not the final destination.

The sign should tell riders where the bus ends up, so a midpoint name can send them the wrong way.

Fix: Set trip_headsign to the trip's last stop or its overall destination. (Usually a bulk edit in your scheduling software.)

Finding code: trip_headsign_matches_intermediate_stop · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Finding code: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)