Call-prep brief · checked 2026-08-01

Spokane Transit Authority (STA)

Grade C · 73.8 / 100

Unchanged since 2026-07-31.

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

Correctness no change
Freshness no change
Rider experience no change

Top three things to fix

Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
1689 of 1689 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Effort: A column in stops.txt; your scheduling software likely has it.
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Effort: Often a bulk fix in your scheduling software.
Delete the empty calendars or set their service days.
Some service calendars have no days of the week switched on. Trips tied to these calendars never run; they are dead data that can mask real schedule problems.
Effort: A few minutes in your scheduling software.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence: 1689 of 1689 stops don't say whether a wheelchair user can board there.
Next action: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.

Copy handoff text

Agency: Spokane Transit Authority (STA)
Finding: scorecard_wheelchair_boarding_unknown
Feed evidence: 1689 of 1689 stops don't say whether a wheelchair user can board there.
Why it matters: Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Requested change: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Evidence: https://gtfsscorecard.org/agency/spokane-transit-authority-sta/?finding=scorecard_wheelchair_boarding_unknown#finding-handoff

NTD GTFS readiness: Ready

Published at a public URL, valid, current, and identified with agency_id: the four feed checks for RY2026 all hold here. Only your own D-10 and P-50 filings make that official; this is a heads-up, not a determination.

Published Ready: Published at a public URL.
Valid Ready: Passes validation with no errors.
Current Ready: Service data covers the next 168 days.
agency_id provided Ready: agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.

agency_id equals NTD ID (optional): Not checked yet. This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.

The bar this score answers to

A local transit-data support resource is WSDOT Transportation Data. WSDOT builds and publishes GTFS for Washington transit agencies.

Key facts

Feed URL: https://www.spokanetransit.com/gtfs
Last checked: 2026-08-01
Service window: 168 days of service data remain. Last service date 2027-01-16.
Feed version: MergedMAYSEP2026v1_20260720
Location: Washington

Part of the Washington portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.