Call-prep brief · checked 2026-08-01

Shreveport and Bossier City

Grade F · 34.7 / 100

Unchanged since 2026-07-31.

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

Correctness no change
Freshness no change
Rider experience no change
Realtime quality no change

Top three things to fix

Check the trip updates endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.
The trip updates realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.
Effort: Usually a vendor support ticket.
Check the vehicle positions endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.
The vehicle positions realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.
Effort: Usually a vendor support ticket.
Check the service alerts endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.
The service alerts realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.
Effort: Usually a vendor support ticket.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence: The trip updates realtime feed failed during sampling.
Next action: Check the trip updates endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.

Copy handoff text

Agency: Shreveport and Bossier City
Finding: scorecard_rt_trip_updates_unreachable
Feed evidence: The trip updates realtime feed failed during sampling.
Why it matters: When this feed is down, riders see scheduled times presented as if they were live.
Requested change: Check the trip updates endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Evidence: https://gtfsscorecard.org/agency/shreveport-and-bossier-city/?finding=scorecard_rt_trip_updates_unreachable#finding-handoff

NTD GTFS readiness: Needs attention

This feed is close to NTD-ready. 1 validator error to resolve.

Published Ready: Published at a public URL.
Valid Needs attention: 1 validator error to resolve.
Current Ready: The published window is current, but its service end date is unusually distant; confirm that date is intentional.
agency_id provided Ready: agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.

agency_id equals NTD ID (optional): Not checked yet. This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.

Key facts

Feed URL: http://sportranbus.com/gtfs
Last checked: 2026-08-01
Service window: The feed states that service is published through 2099-12-31. Confirm that this end date is intentional before relying on it as a maintenance signal. Last service date 2099-12-31.
Feed version: Service 10/13/2024
Location: Louisiana

Part of the Louisiana portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.