SNgo! (Seine Normandie Agglomération)

Some rows in stop_times.txt leave the timepoint column blank.

That column says whether a time is a real checkpoint or an estimate. Blank leaves apps guessing, and they may show your estimates as promises.

Fix: Set timepoint=1 on stops that are real time checks and 0 on the rest. If every published time is a scheduled one, mark them all 1. (Usually one export setting.)

Finding code: missing_timepoint_value · Read the fix guide for missing_timepoint_value · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

1605 of 1605 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide for scorecard_wheelchair_accessible_unknown · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

198 of 198 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide for scorecard_wheelchair_boarding_unknown · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some rider-facing names are in ALL CAPS or all lowercase.

ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

Finding code: mixed_case_recommended_field · Read the fix guide for mixed_case_recommended_field · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Same name and description for route (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'same_name_and_description_for_route' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Finding code: same_name_and_description_for_route · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

4 of 6 trips scheduled during the sampling window had no live predictions.

Riders on those trips get schedule times labeled as live. Caltrans asks that every trip you run shows up in TripUpdates.

Fix: Ask your AVL vendor to check that every vehicle assignment reaches TripUpdates. School-day and tripper runs are the ones most often left out. (A vendor data-mapping question.)

Finding code: scorecard_rt_trip_coverage · Read the fix guide for scorecard_rt_trip_coverage · See GTFS-Realtime reference (opens the GTFS-Realtime reference on an external site)

A file GTFS asks for (usually feed_info.txt) is missing.

feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale.

Fix: Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date. (One small file, set once in export settings.)

Finding code: missing_recommended_file · Read the fix guide for missing_recommended_file · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt is missing its start/end dates (the file itself is absent)

Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.

Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)

Finding code: scorecard_missing_feed_info_dates · Read the fix guide for scorecard_missing_feed_info_dates · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed contains no fare information.

Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

Finding code: scorecard_no_fare_data · Read the fix guide for scorecard_no_fare_data · See GTFS Best Practices (opens GTFS Best Practices on an external site)

The feed has a stretch of two weeks or more with no service running.

A long gap can mean dates were left out of the calendar. Apps then show no trips on those days.

Fix: Check whether the gap is real, like a seasonal break; if not, add the missing dates to the calendar. (A review of your calendar dates.)

Finding code: big_gap_in_service · Read the fix guide for big_gap_in_service · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed includes a file that is not part of the GTFS spec.

Apps ignore files they don't know, and a stray file can hide a misspelled standard file name.

Fix: Check the flagged file name for a typo of a standard GTFS file. Remove it if it is a vendor extra. (A quick look at the flagged file.)

Finding code: unknown_file · Read the fix guide for unknown_file · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

App makers and state data programs have nobody to email when they spot a problem. Small errors then sit in the feed for months.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Finding code: scorecard_no_feed_contact · Read the fix guide for scorecard_no_feed_contact · See MobilityData GTFS Validator rules (opens the validator rules on an external site)