Four County Transit Flex

176 of 176 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

109 of 109 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

87 of 109 trips lack rider-facing destination or direction text.

When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming.

Fix: Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign. (Usually one value per route pattern in your scheduling source.)

Finding code: scorecard_missing_headsigns · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

Some values have extra spaces at the start or end.

A stray space can break a match, so a stop or route may fail to link across files.

Fix: Trim leading and trailing spaces on export. The scorecard's auto-fixed copy already does this. (Usually one export setting.)

Finding code: leading_or_trailing_whitespaces · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

On some trips the stop distances run a little past the end of the route line.

The stop and shape distance values don't quite line up, so any math that uses them can drift.

Fix: Re-generate shape_dist_traveled on export so stop and shape distances use the same units. (Usually an export-tool fix, not hand editing.)

Finding code: trip_distance_exceeds_shape_distance_below_threshold · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some stops exist in the feed but no trip ever stops at them.

Riders may walk to a stop where no bus is scheduled to arrive.

Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

Finding code: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some files contain columns that are not part of the GTFS spec.

Harmless to riders, but apps ignore these columns and they can hide typos in real column names.

Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)

Finding code: unknown_column · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed includes a file that is not part of the GTFS spec.

Apps ignore files they don't know, and a stray file can hide a misspelled standard file name.

Fix: Check the flagged file name for a typo of a standard GTFS file. Remove it if it is a vendor extra. (A quick look at the flagged file.)

Finding code: unknown_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some service dates fall outside the date window set in feed_info.txt.

feed_info.txt should span every day your service runs, so apps know when the data applies.

Fix: Widen feed_start_date and feed_end_date to cover all service dates, or fix the dates that fall outside. (Two fields in feed_info.txt, or one export setting.)

Finding code: service_window_outside_feed_period · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed has a stretch of two weeks or more with no service running.

A long gap can mean dates were left out of the calendar. Apps then show no trips on those days.

Fix: Check whether the gap is real, like a seasonal break; if not, add the missing dates to the calendar. (A review of your calendar dates.)

Finding code: big_gap_in_service · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

This feed includes flexible (demand-responsive) service, and riders are told how to book it.

Dial-a-ride and zone service are described for trip planners, not just fixed routes.

Fix: No action needed. (None.)

Finding code: scorecard_flex_service