← Back to the full scorecard

Call-prep brief · checked 2026-08-01

County Connection (CCCTA)

Grade F · 53.7 / 100

Unchanged since 2026-07-31.

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

  • Correctness no change
  • Freshness no change
  • Rider experience no change

Top three things to fix

  1. Re-export with a validity window that reaches at least 60 days out.

    Service data runs out in 7 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice.

    Effort: One export setting.

  2. Add feed_info.txt with feed_start_date and feed_end_date to your export.

    feed_info.txt is missing its start/end dates (the file itself is absent) Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.

    Effort: Two fields, set once in export settings.

  3. Turn on shape cleanup in your export tool, or drop the repeated points from shapes.txt.

    Some route lines list the same point twice in a row. Repeated points don't hurt riders, but they can skew distance math and hint at a shaky export.

    Effort: Usually one export setting.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence
Service data runs out in 7 day(s).
Next action
Re-export with a validity window that reaches at least 60 days out.
Recheck
Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text

Ready to send to the agency

Hi County Connection (CCCTA) team, Service data runs out in 7 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice. The fix is usually one export setting: Re-export with a validity window that reaches at least 60 days out. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/county-connection-cccta-2421/

Copy this note from the full scorecard.

NTD GTFS readiness: Needs attention

This feed is close to NTD-ready. Service data runs out in 7 days; renew before you certify.

Published Ready
Published at a public URL.
Valid Ready
Passes validation with no errors.
Current Needs attention
Service data runs out in 7 days; renew before you certify.
agency_id provided Ready
agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.

agency_id equals NTD ID (optional): Different (allowed). Your feed's agency_id is 2; your National Transit Database ID is 90078. A feed that serves several agencies (a shared regional feed) can legitimately carry more than one agency_id. The values do not need to equal the five-digit NTD ID, so this difference is allowed and carries no score. Confirm that P-50 crosswalks agency_id 2 to NTD ID 90078, and keep the feed value stable. Do not change it solely to make the two values equal.

Key facts

Feed URL
https://countyconnection.com/GTFS/google_transit.zip
Last checked
2026-08-01
Service window
7 days of service data remain. Last service date 2026-08-08.
Location
Tennessee

Part of the Tennessee portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.