City of Douglas

What this grade measures

The quality of the schedule data this agency publishes for trip-planning apps: whether riders using Google Maps, Apple Maps, or Transit see current, correct, and complete information. It measures the data feed, not service quality or operations.

Progress this period

No newly cleared items this period. The score and trend above reflect where the feed stands today.

What needs attention next

Three improvements, in priority order, each sized so the board can see what it is approving:

1. Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.

   Service data ended 70 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.

   Estimated effort: Usually one export setting; export on a schedule so it never lapses again.

   Agencies here usually clear this within about 1 week (based on 18 observed fixes).

2. Remove past service periods the next time you export the feed.

   Some service calendars in the feed have already expired. Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.

   Estimated effort: One setting in most export tools.

   Agencies here usually clear this within about 1 week (based on 61 observed fixes).

3. Export and publish an updated GTFS feed that covers at least the next 30 days of service.

   This feed's service calendar runs out within the next 7 days. When the calendar ends, Google Maps and other trip planners drop your agency entirely. Riders see no service at all.

   Estimated effort: Usually a re-export from your scheduling software.

   Agencies here usually clear this within about 1 week (based on 16 observed fixes).

This feed is built with National RTAP's GTFS Builder. Your staff can usually make these changes in the GTFS Builder spreadsheets and republish, and National RTAP's help desk supports that at no cost.

Where this agency stands

Ahead of 61% of all tracked agencies, and ahead of 58% of small agencies nationwide.