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Call-prep brief · checked 2026-07-09

Chattanooga Area Regional Transportation Authority (CARTA)

Grade F · 32.6 / 100

Unchanged since 2026-07-08.

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

  • Correctness no change
  • Freshness no change
  • Rider experience no change

Top three things to fix

  1. Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.

    Service data ended 691 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.

    Effort: Usually one export setting; export on a schedule so it never lapses again.

    Agencies here usually clear this within about 1 week (based on 18 observed fixes).

  2. Review the rule documentation for 'equal_shape_distance_diff_coordinates' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.

    Equal shape distance diff coordinates (flagged by the MobilityData validator). See the linked rule for what this affects.

    Effort: Varies.

  3. Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').

    Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

    Effort: Often a bulk fix in your scheduling software.

Ready to send to the agency

Hi Chattanooga Area Regional Transportation Authority (CARTA) team, Service data ended 691 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist. The fix is usually one export setting: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/chattanooga-area-regional-transportation-authority-carta-2082/

Copy this note from the full scorecard.

NTD certification readiness: Not ready

Resolve this before you certify on the D-10. 1 validator error to resolve. Service data expired 690 days ago, so FTA would find the link out of date.

Published Ready
Published at a public URL.
Valid Needs attention
1 validator error to resolve.
Current Not ready
Service data expired 690 days ago, so FTA would find the link out of date.

agency_id and NTD ID: Not checked yet. Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.

Key facts

Feed URL
https://www.gocarta.org/wp-content/uploads/2024/01/GTFS.zip
Last checked
2026-07-09
Service window
Feed has expired. Last service date 2024-08-17.
Feed version
S1000099
State
Tennessee

Part of the Tennessee portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.1, validator 8.0.1.