BC Transit (Columbia Valley, Cranbrook, Elk Valley, and Kimberley)

519 of 519 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

249 of 249 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

The feed contains route shapes no trip uses.

Harmless to riders, but it bloats the feed and suggests stale export data.

Fix: Turn on 'remove unused shapes' (or the like) in your export tool. (One setting.)

Validator rule: unused_shape · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some files leave out fields that GTFS asks for but does not require.

Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.

Fix: Review the flagged fields and fill in the ones your riders would use. (A field at a time; not urgent.)

Validator rule: missing_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some stops exist in the feed but no trip ever stops at them.

Riders may walk to a stop where no bus is scheduled to arrive.

Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

Validator rule: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt lists no contact email and no contact URL.

Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.

Fix: Add feed_contact_email or feed_contact_url to feed_info.txt. (One field, set once in export settings.)

Validator rule: missing_feed_contact_email_and_url · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed contains no fare information.

Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

Validator rule: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

Unsorted stop times (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'unsorted_stop_times' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Validator rule: unsorted_stop_times · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)