Worcester Regional Transit Authority (WRTA)

Top things to fix

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Score by category

Over time

Overall score across the last 10 checks — down 0.5 since 2026-07-08.

What changed since your last check

• Correctness— no change
• Freshness▼ down 1.7
• Rider experience— no change

What changed in this feed

Overall score fell 0.5 points since 2026-07-08.

Same feed file as 2026-07-08; the published zip did not change.

Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.

Everything we checked

• Warning6292 instances

  6292 of 6292 trips don't say whether the vehicle is wheelchair accessible.

  Even with accessible stops, riders need to know the bus itself can take them.

  Fix: Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). (Often one default setting in your export.)

  Agencies here usually clear this within about 1 week (based on 5 observed fixes).

  Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning2377 instances

  2377 of 2377 stops don't say whether a wheelchair user can board there.

  Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

  Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

  Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning272 instances

  Equal shape distance diff coordinates distance below threshold (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'equal_shape_distance_diff_coordinates_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: equal_shape_distance_diff_coordinates_distance_below_threshold · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning65 instances

  Some rider-facing names are in ALL CAPS or all lowercase.

  ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

  Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

  Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning2 instances

  Some stops exist in the feed but no trip ever stops at them.

  Riders may walk to a stop where no bus is scheduled to arrive.

  Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

  Agencies here usually clear this within about 1 week (based on 11 observed fixes).

  Validator rule: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  A recommended GTFS file (usually feed_info.txt) is missing.

  feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale.

  Fix: Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date. (One small file, set once in export settings.)

  Agencies here usually clear this within about 1 week (based on 13 observed fixes).

  Validator rule: missing_recommended_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  feed_info.txt is missing its start/end dates (the file itself is absent)

  Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.

  Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)

  Agencies here usually clear this within about 1 week (based on 16 observed fixes).

  Validator rule: scorecard_missing_feed_info_dates · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  The feed contains no fare information.

  Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

  Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

  Validator rule: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

• Warning1 instance

  This feed models stations or entrances but has no pathways.txt.

  Trip planners can't guide riders through the station, and there is no step-free route information for wheelchair users.

  Fix: Add pathways.txt connecting entrances, platforms, and any elevators, with a level for each. (Worth it for multi-level or large stations; flat stops don't need it.)

  Validator rule: scorecard_station_no_pathways · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Info1 instance

  Some files contain columns that are not part of the GTFS spec.

  Harmless to riders, but apps ignore these columns and they can hide typos in real column names.

  Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)

  Validator rule: unknown_column · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Info1 instance

  feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

  App makers and state data programs have nobody to email when they spot a problem with your feed, so problems linger.

  Fix: Add feed_contact_email to feed_info.txt. (One field.)

  Agencies here usually clear this within about 1 week (based on 10 observed fixes).

  Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Beyond the grade

Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.

• 8 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (42, 23, 30, 33, 11, and more).

  Consider: Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.

• 1987 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("Tacoma St + Constitution Ave", "Burncoat St at Devens", "Burncoat St at Monterey", and more).

  Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.

• This feed models stations or entrances but has no pathways.txt and levels.txt.

  Consider: Add pathways.txt connecting entrances, platforms, and elevators, and levels.txt for each floor, so the step-free route is described.