{
  "agency": {
    "id": "worcester-regional-transit-authority-wrta-432",
    "name": "Worcester Regional Transit Authority (WRTA)"
  },
  "autofix": {
    "available": false
  },
  "categories": {
    "completeness": {
      "details": {
        "accessibility": {
          "measures": "presence_not_usability",
          "score": 0.0,
          "stops_marked_accessible_pct": 0.0,
          "stops_marked_not_accessible_pct": 0.0,
          "stops_stated_pct": 0.0,
          "trips_stated_pct": 0.0
        },
        "accessibility_measures": "presence_not_usability",
        "components": {
          "contact": 7.5,
          "fares": 0.0,
          "headsigns": 15.0,
          "stop_names": 15.0,
          "wheelchair_stops": 0.0,
          "wheelchair_trips": 0.0
        },
        "fare_free": false,
        "fares": {
          "applied": false,
          "has_leg_rules": false,
          "has_products": false,
          "has_transfer_rules": false,
          "model": "none",
          "product_count": 0
        },
        "flex": {
          "booking_reachable": false,
          "booking_rule_count": 0,
          "has_booking_rules": false,
          "has_flex": false
        },
        "has_fares": false,
        "headsign_pct": 100.0,
        "mixed_case_stop_name_pct": 100.0,
        "pathways": {
          "has_entrances": false,
          "has_levels": false,
          "has_pathways": false,
          "has_stations": true,
          "has_step_free": false,
          "pathway_count": 0
        },
        "stops": 2377,
        "trips": 6292,
        "wheelchair_accessible_pct": 0.0,
        "wheelchair_boarding_pct": 0.0,
        "wheelchair_marked_accessible_pct": 0.0,
        "wheelchair_marked_not_accessible_pct": 0.0
      },
      "findings": [
        {
          "code": "scorecard_wheelchair_boarding_unknown",
          "count": 2377,
          "effort": "A column in stops.txt; your scheduling software likely has it.",
          "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.",
          "owner": "Likely your team",
          "points": 25.0,
          "severity": "WARNING",
          "what": "2377 of 2377 stops don't say whether a wheelchair user can board there.",
          "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all."
        },
        {
          "code": "scorecard_wheelchair_accessible_unknown",
          "count": 6292,
          "effort": "Often one default setting in your export.",
          "fix": "Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default).",
          "owner": "Likely your export tool",
          "points": 15.0,
          "severity": "WARNING",
          "what": "6292 of 6292 trips don't say whether the vehicle is wheelchair accessible.",
          "why": "Even with accessible stops, riders need to know the bus itself can take them."
        },
        {
          "code": "scorecard_no_fare_data",
          "count": 1,
          "effort": "A small file for most flat-fare systems.",
          "fix": "Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.",
          "owner": "",
          "points": 15.0,
          "severity": "WARNING",
          "what": "The feed contains no fare information.",
          "why": "Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected."
        },
        {
          "code": "scorecard_no_feed_contact",
          "count": 1,
          "effort": "One field.",
          "fix": "Add feed_contact_email to feed_info.txt.",
          "owner": "",
          "points": 7.5,
          "severity": "INFO",
          "what": "feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).",
          "why": "App makers and state data programs have nobody to email when they spot a problem with your feed, so problems linger."
        },
        {
          "code": "scorecard_station_no_pathways",
          "count": 1,
          "effort": "Worth it for multi-level or large stations; flat stops don't need it.",
          "fix": "Add pathways.txt connecting entrances, platforms, and any elevators, with a level for each.",
          "owner": "",
          "points": 0.0,
          "severity": "WARNING",
          "what": "This feed models stations or entrances but has no pathways.txt.",
          "why": "Trip planners can't guide riders through the station, and there is no step-free route information for wheelchair users."
        }
      ],
      "name": "completeness",
      "score": 37.5,
      "status": "measured",
      "summary": "0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is not published.",
      "weight": 0.25
    },
    "correctness": {
      "details": {
        "distinct_codes": 5,
        "instances_by_severity": {
          "ERROR": 0,
          "INFO": 1,
          "WARNING": 340
        },
        "validator_version": "8.0.1"
      },
      "findings": [
        {
          "code": "equal_shape_distance_diff_coordinates_distance_below_threshold",
          "count": 272,
          "effort": "Varies.",
          "fix": "Review the rule documentation for 'equal_shape_distance_diff_coordinates_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.",
          "owner": "",
          "points": 8.0,
          "severity": "WARNING",
          "what": "Equal shape distance diff coordinates distance below threshold (flagged by the MobilityData validator).",
          "why": "See the linked rule for what this affects."
        },
        {
          "code": "mixed_case_recommended_field",
          "count": 65,
          "effort": "Often a bulk fix in your scheduling software.",
          "fix": "Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').",
          "owner": "Likely your export tool",
          "points": 8.0,
          "severity": "WARNING",
          "what": "Some rider-facing names are in ALL CAPS or all lowercase.",
          "why": "ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers."
        },
        {
          "code": "stop_without_stop_time",
          "count": 2,
          "effort": "A review pass in your scheduling software.",
          "fix": "Remove retired stops from the export, or add them back to the trips that should serve them.",
          "owner": "Likely your export tool",
          "points": 4.0,
          "severity": "WARNING",
          "what": "Some stops exist in the feed but no trip ever stops at them.",
          "why": "Riders may walk to a stop where no bus is scheduled to arrive."
        },
        {
          "code": "missing_recommended_file",
          "count": 1,
          "effort": "One small file, set once in export settings.",
          "fix": "Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date.",
          "owner": "Likely your export tool",
          "points": 4.0,
          "severity": "WARNING",
          "what": "A recommended GTFS file (usually feed_info.txt) is missing.",
          "why": "feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale."
        },
        {
          "code": "unknown_column",
          "count": 1,
          "effort": "A quick look at the flagged files.",
          "fix": "Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras.",
          "owner": "",
          "points": 0.5,
          "severity": "INFO",
          "what": "Some files contain columns that are not part of the GTFS spec.",
          "why": "Harmless to riders, but apps ignore these columns and they can hide typos in real column names."
        }
      ],
      "name": "correctness",
      "score": 75.5,
      "status": "measured",
      "summary": "The MobilityData validator flagged 5 kinds of issue across 341 instances (0 error, 340 warning, 1 informational).",
      "weight": 0.35
    },
    "freshness": {
      "details": {
        "days_until_expiry": 33,
        "feed_end_date": null,
        "feed_start_date": null,
        "feed_version": null,
        "has_feed_info": false,
        "last_service_date": "2026-08-11",
        "seasonal_boundary": false,
        "service_type": "fixed"
      },
      "findings": [
        {
          "code": "scorecard_missing_feed_info_dates",
          "count": 1,
          "effort": "Two fields, set once in export settings.",
          "fix": "Add feed_info.txt with feed_start_date and feed_end_date to your export.",
          "owner": "Likely your export tool",
          "points": 15.0,
          "severity": "WARNING",
          "what": "feed_info.txt is missing its start/end dates (the file itself is absent)",
          "why": "Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates."
        }
      ],
      "name": "freshness",
      "score": 40.0,
      "status": "measured",
      "summary": "Service data covers the next 33 days.",
      "weight": 0.2
    },
    "realtime": {
      "name": "realtime",
      "status": "not_yet_measured",
      "summary": "Not scored yet. Nothing here counts against the grade.",
      "weight": 0.2
    }
  },
  "conformance": {
    "awarded": false,
    "criteria": [
      {
        "detail": "Passes validation with no errors.",
        "key": "valid",
        "met": true
      },
      {
        "detail": "Service data covers the next 42 days.",
        "key": "current",
        "met": true
      },
      {
        "detail": "States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.",
        "key": "accessible",
        "met": false
      }
    ],
    "status": "not_yet",
    "summary": "This feed is close to the conformance mark. States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each."
  },
  "feed": {
    "license_note": "License: https://www.massdot.state.ma.us/Portals/0/docs/developers/develop_license_agree.pdf",
    "reachable": true,
    "sha256": "6941693de39c85341a83880cbc858c1e20bac6d8271827d451003e65d22458a9",
    "size_bytes": 2844519,
    "static_url": "http://data.trilliumtransit.com/gtfs/wrta-ma-us/wrta-ma-us.zip"
  },
  "generated_at": "2026-06-30T00:00:00+00:00",
  "geo": {
    "bbox": [
      -72.1007,
      42.02749,
      -71.64151,
      42.35547
    ],
    "lat": 42.25872,
    "lon": -71.80054,
    "stop_count": 2377
  },
  "ntd_id_alignment": {
    "detail": "If you report to the National Transit Database, your GTFS agency_id should be your five-digit NTD ID by report year 2026 (2025 for full reporters). We don't have your NTD ID on file, so this one is not checked yet.",
    "feed_agency_ids": [
      "WRTA"
    ],
    "status": "unknown"
  },
  "ntd_readiness": {
    "pillars": [
      {
        "detail": "Published at a public URL.",
        "key": "published",
        "status": "ready"
      },
      {
        "detail": "Passes validation with no errors.",
        "key": "valid",
        "status": "ready"
      },
      {
        "detail": "Service data covers the next 42 days.",
        "key": "current",
        "status": "ready"
      }
    ],
    "status": "ready",
    "summary": "This feed looks ready for your NTD certification: published at a public URL, valid, and current. The official check is still your D-10 certification."
  },
  "overall": {
    "grade": "F",
    "margin_to_lower_band": 54.7,
    "margin_to_next_band": 5.3,
    "score": 54.7
  },
  "recommendations": [
    {
      "code": "scorecard_route_color_low_contrast",
      "count": 8,
      "effort": "A per-route color setting in your scheduling software.",
      "fix": "Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.",
      "owner": "Likely your export tool",
      "points": 0.0,
      "severity": "WARNING",
      "what": "8 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (42, 23, 30, 33, 11, and more).",
      "why": "Low-contrast route badges are hard to read for riders with low vision and wash out on a phone screen in sunlight at the stop."
    },
    {
      "code": "scorecard_stop_name_needs_tts",
      "count": 1987,
      "effort": "A short text field per affected stop; start with the busiest.",
      "fix": "Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.",
      "owner": "",
      "points": 0.0,
      "severity": "INFO",
      "what": "1987 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set (\"Tacoma St + Constitution Ave\", \"Burncoat St at Devens\", \"Burncoat St at Monterey\", and more).",
      "why": "Riders who use a screen reader hear the raw name, so 'Main St & 2nd Ave' can come out as 'Main saint' or drop the ampersand."
    },
    {
      "code": "scorecard_station_missing_step_free_data",
      "count": 2,
      "effort": "Worth it for multi-level or large stations; flat stops don't need it.",
      "fix": "Add pathways.txt connecting entrances, platforms, and elevators, and levels.txt for each floor, so the step-free route is described.",
      "owner": "",
      "points": 0.0,
      "severity": "WARNING",
      "what": "This feed models stations or entrances but has no pathways.txt and levels.txt.",
      "why": "Without pathways and levels, a wheelchair user can't tell whether a step-free route exists inside the station, and trip planners can't route anyone through it."
    }
  ],
  "recompute": {
    "as_of": "2026-07-09",
    "feed_fetched_date": "2026-07-08",
    "kind": "freshness"
  },
  "routability": {
    "boardable_stops": 1240,
    "findings": [
      {
        "code": "scorecard_orphan_stops",
        "count": 2,
        "effort": "A cleanup pass in your scheduling software.",
        "fix": "Remove stops no route serves, or add the trips that should call at them.",
        "owner": "Likely your export tool",
        "points": 0.0,
        "severity": "INFO",
        "what": "2 of 1240 boardable stops are never served by any trip.",
        "why": "Riders see these stops in apps and on the map but can never catch anything there, which erodes trust in the data."
      }
    ],
    "orphan_stops": 2,
    "single_stop_trips": 0,
    "trips_total": 6292
  },
  "route_map": {
    "drawn_route_count": 27,
    "has_shapes": true,
    "path": "data/artifacts/worcester-regional-transit-authority-wrta-432/geometry.geojson",
    "route_count": 27,
    "routes": [
      {
        "color": "6962BF",
        "color_name": "purple",
        "has_shape": true,
        "id": "1",
        "label": "1",
        "long": "Wal-Mart 146 to Hub",
        "short": "1",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF1F87",
        "color_name": "pink",
        "has_shape": true,
        "id": "11",
        "label": "11",
        "long": "Walmart/Fair Plaza",
        "short": "11",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF8704",
        "color_name": "orange",
        "has_shape": true,
        "id": "12",
        "label": "12",
        "long": "Southwest Commons DTA Offices",
        "short": "12",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "FF8704",
        "color_name": "orange",
        "has_shape": true,
        "id": "12E",
        "label": "12E",
        "long": "Ex North High",
        "short": "12E",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "FF99CC",
        "color_name": "white",
        "has_shape": true,
        "id": "14",
        "label": "14",
        "long": "QCC - Burncoat St",
        "short": "14",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "663366",
        "color_name": "purple",
        "has_shape": true,
        "id": "15",
        "label": "15",
        "long": "Shrewsbury St Shrewsbury",
        "short": "15",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF66FF",
        "color_name": "pink",
        "has_shape": true,
        "id": "16",
        "label": "16",
        "long": "Lincoln Plz- Hamiliton St",
        "short": "16",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "9933FF",
        "color_name": "purple",
        "has_shape": true,
        "id": "19",
        "label": "19",
        "long": "Airport / Leicester Walmart - Webster Sq",
        "short": "19",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "DA05FB",
        "color_name": "pink",
        "has_shape": true,
        "id": "2",
        "label": "2",
        "long": "Worcester Airport",
        "short": "2",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "E7008B",
        "color_name": "pink",
        "has_shape": true,
        "id": "23",
        "label": "23",
        "long": "Mountain Vil-Century - Lincoln St",
        "short": "23",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "0033FF",
        "color_name": "blue",
        "has_shape": true,
        "id": "24",
        "label": "24",
        "long": "UMASS Medical",
        "short": "24",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "66CCFF",
        "color_name": "teal",
        "has_shape": true,
        "id": "26",
        "label": "26",
        "long": "Allegro-Lincoln St",
        "short": "26",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "6666CC",
        "color_name": "purple",
        "has_shape": true,
        "id": "27",
        "label": "27",
        "long": "Auburn Mall - Webster Sq",
        "short": "27",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "B70044",
        "color_name": "red",
        "has_shape": true,
        "id": "29",
        "label": "29",
        "long": "Southbridge - Charlton",
        "short": "29",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF8704",
        "color_name": "orange",
        "has_shape": true,
        "id": "3",
        "label": "3",
        "long": "Highland to Worcester State",
        "short": "3",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "CC00FF",
        "color_name": "pink",
        "has_shape": true,
        "id": "30",
        "label": "30",
        "long": "Walmart W.Boyl / Grove St",
        "short": "30",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF6633",
        "color_name": "orange",
        "has_shape": true,
        "id": "31",
        "label": "31",
        "long": "Lincoln Plz-W Boylston St",
        "short": "31",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "FF3333",
        "color_name": "red",
        "has_shape": true,
        "id": "33",
        "label": "33",
        "long": "Brookfield",
        "short": "33",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "F5270B",
        "color_name": "red",
        "has_shape": true,
        "id": "4",
        "label": "4",
        "long": "Shopes at Blackstone",
        "short": "4",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "009900",
        "color_name": "green",
        "has_shape": true,
        "id": "42",
        "label": "42",
        "long": "Webster - Auburn Mall",
        "short": "42",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "00DA42",
        "color_name": "green",
        "has_shape": true,
        "id": "5",
        "label": "5",
        "long": "Grafton Street",
        "short": "5",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "000000",
        "color_name": "black",
        "has_shape": true,
        "id": "51",
        "label": "51",
        "long": "Pro Southbridge - Webster Shuttle",
        "short": "51",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "3100FF",
        "color_name": "blue",
        "has_shape": true,
        "id": "6",
        "label": "6",
        "long": "Chandler West Tatnuck",
        "short": "6",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "00A100",
        "color_name": "green",
        "has_shape": true,
        "id": "7",
        "label": "7",
        "long": "Washington Heights",
        "short": "7",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "00FFC0",
        "color_name": "teal",
        "has_shape": true,
        "id": "825",
        "label": "825",
        "long": "Canterbury St./ Webster Sq. Plaza/ Park Ave Connec",
        "short": "825",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "000000",
        "color_name": "black",
        "has_shape": true,
        "id": "83",
        "label": "83",
        "long": "Route A - Northbridge",
        "short": "83",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "000000",
        "color_name": "black",
        "has_shape": true,
        "id": "85",
        "label": "85",
        "long": "Route B",
        "short": "85",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      }
    ],
    "stop_count": 2377,
    "stop_points_capped": true
  },
  "rubric_version": "1.1",
  "schema_version": "1.4",
  "snapshot_date": "2026-07-09",
  "top_fixes": [
    {
      "code": "scorecard_wheelchair_boarding_unknown",
      "count": 2377,
      "effort": "A column in stops.txt; your scheduling software likely has it.",
      "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.",
      "owner": "Likely your team",
      "points": 25.0,
      "rank": 1,
      "severity": "WARNING",
      "what": "2377 of 2377 stops don't say whether a wheelchair user can board there.",
      "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all."
    },
    {
      "code": "scorecard_wheelchair_accessible_unknown",
      "count": 6292,
      "effort": "Often one default setting in your export.",
      "fix": "Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default).",
      "owner": "Likely your export tool",
      "points": 15.0,
      "rank": 2,
      "severity": "WARNING",
      "what": "6292 of 6292 trips don't say whether the vehicle is wheelchair accessible.",
      "why": "Even with accessible stops, riders need to know the bus itself can take them."
    },
    {
      "code": "scorecard_no_fare_data",
      "count": 1,
      "effort": "A small file for most flat-fare systems.",
      "fix": "Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.",
      "owner": "",
      "points": 15.0,
      "rank": 3,
      "severity": "WARNING",
      "what": "The feed contains no fare information.",
      "why": "Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected."
    }
  ],
  "validator_version": "8.0.1"
}