Call-prep brief · checked 2026-08-01
SunTran
Grade F · 55.7 / 100
Unchanged since 2026-07-31.
For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.
What changed since the last check
- Correctness no change
- Freshness no change
- Rider experience no change
Top three things to fix
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.
Service data ended 77 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the transit vehicles are still running. Riders are told the service does not exist.
Effort: Usually one export setting; export on a schedule so it never lapses again.
Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
The feed contains no fare information. Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.
Effort: A small file for most flat-fare systems.
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Effort: Often a bulk fix in your scheduling software.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data ended 77 day(s) ago.
- Next action
- Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- The feed contains no fare information.
- Next action
- Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Some rider-facing names are in ALL CAPS or all lowercase.
- Next action
- Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Ready to send to the agency
Hi SunTran team, Service data ended 77 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the transit vehicles are still running. Riders are told the service does not exist. The fix is usually one export setting: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/suntran-2354/
NTD GTFS readiness: Not ready
Resolve this before you certify on the D-10. Service data expired 77 days ago, so FTA would find the link out of date.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Not ready
- Service data expired 77 days ago, so FTA would find the link out of date.
- agency_id provided Ready
- agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.
agency_id equals NTD ID (optional): Not checked yet. This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.
Key facts
- Feed URL
- https://www.suntran.com/wp-content/uploads/2024/07/SunTranGTFS.zip
- Last checked
- 2026-08-01
- Service window
- Feed has expired. Last service date 2026-05-16.
- Feed version
- Feb1526_20260121
- Location
- Arizona
Part of the Arizona portfolio: see where this agency sits among the state's feeds before the call.
A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.