Call-prep brief · checked 2026-07-09
SunTran
Grade F · 55.7 / 100
Unchanged since 2026-07-08.
For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.
What changed since the last check
- Correctness no change
- Freshness no change
- Rider experience no change
Top three things to fix
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.
Service data ended 54 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
Effort: Usually one export setting; export on a schedule so it never lapses again.
Agencies here usually clear this within about 1 week (based on 18 observed fixes).
Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
The feed contains no fare information. Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.
Effort: A small file for most flat-fare systems.
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Effort: Often a bulk fix in your scheduling software.
Ready to send to the agency
Hi SunTran team, Service data ended 54 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist. The fix is usually one export setting: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/suntran-2354/
NTD certification readiness: Not ready
Resolve this before you certify on the D-10. Service data expired 53 days ago, so FTA would find the link out of date.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Not ready
- Service data expired 53 days ago, so FTA would find the link out of date.
agency_id and NTD ID: Not checked yet. Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.
Key facts
- Feed URL
- https://www.suntran.com/wp-content/uploads/2024/07/SunTranGTFS.zip
- Last checked
- 2026-07-09
- Service window
- Feed has expired. Last service date 2026-05-16.
- Feed version
- Feb1526_20260121
- State
- Arizona
Part of the Arizona portfolio: see where this agency sits among the state's feeds before the call.
A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.1, validator 8.0.1.