GTFS Scorecard
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Feed status · checked 2026-08-01

STAR Transit

Based on the feed this agency publishes

Service mode Bus

78.2 / 100

unchanged since 2026-07-31

Catalogued in Virginia.

Covers 92 daysAccessibility gapsFlexible serviceRealtime not yet published

A data-quality and completeness lens to help an agency improve its GTFS feed. Not an official compliance determination from any transit program. New to this? How to read your scorecard. Interactive view of this scorecard. Rubric v1.3, validator 8.0.1.

Checked for changes 16 hours ago; last changed 41 days ago.

Measured 3 of 4 score categories from the agency's own feed.

How we measured this

Confidence in this measurement: medium.

  • Realtime quality was not measured this run. It does not count against the grade.
  • The feed was downloaded from the agency's own URL.

Confidence describes how much the pipeline could measure this run, not the feed itself. It never changes the grade.

Top things to fix

Fix 01

Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.Likely your team

203 of 203 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

⏱ A column in stops.txt; your scheduling software likely has it.worth about +25 points in its category

Fix 02

Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.Likely your export tool

75 of 75 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.

⏱ A default or per-trip field in your export.worth about +15 points in its category

Fix 03

Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign.

64 of 75 trips lack rider-facing destination or direction text. When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming.

⏱ Usually one value per route pattern in your scheduling source.worth about +13 points in its category

Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence
203 of 203 stops don't say whether a wheelchair user can board there.
Next action
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
Recheck
Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
How to make and check these changes

Check the result on the published feed. Read the guide, make the change in your tool, and use the next comparable run to see whether the finding is still reported. Only an action or ticket record can attribute who made the change.

  1. Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. · Read the fix guide

    Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.

    Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.

  2. Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. · Read the fix guide

    Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.

    Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.

  3. Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign. · Read the fix guide

    Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.

    Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.

Rider view: what this feed publishes

A quick read of rider-facing information in this feed.

Schedule visibility
The feed's last published service date is in 92 days.
Published accessibility data
Accessibility information is stated for 0% of stops and 0% of trips. This measures published data, not whether stops or vehicles are physically usable.
Fare information
Fare information is published using GTFS Fares v1.
Realtime information
Realtime-feed availability and live-arrival coverage are not known from this scorecard.

Important: This does not rate service reliability. Riders should confirm current service alerts, fares, and accessibility accommodations with the transit operator before traveling.

Send Trillium a fix request

This feed is produced and hosted by Trillium. Copy this and send it to your Trillium contact; they make the change and republish the feed. Each fix names the validator notice and a guide link.

Score by category

Correctness88.0 / 100

The MobilityData validator flagged 5 kinds of issue across 69 instances (0 error, 26 warning, 43 informational).

Freshness100.0 / 100

Service data covers the next 92 days.

Rider experience47.1 / 100

0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is published.

Accessibility0 / 100

0% of stops state accessibility (0% marked accessible). Reflects what the feed states, not verified physical usability.

1 accessibility depth signal

  • 83 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("Nelson Rd & Depot St - New Church", "Chicken City Rd & Church St", "Willow St & Church St", and more).

    Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.

Opportunities to strengthen the data, not deductions from the sub-score above. States what the second accessibility lens can check from the feed, not verified physical usability.

FaresLegacy fares

Fares are applied to trips.

Realtime qualityNot yet measured

Not scored yet. Nothing here counts against the grade.

Routes and stops

Each route is drawn once, using the longest shape its trips follow; stops are the dots.

This feed has 203 stops.

Skip to route and stop data

The route and stop data is ready below. Load the map only when you want the geographic view. It uses additional data.

Basemap: OpenFreeMap, © OpenStreetMap contributors. Routes and stops: this agency's GTFS feed.

  • Red (red)
  • Blue (blue)
  • Gold (yellow)
  • Silver (white)
  • Purple (pink)
  • Yellow (white)
  • Northampton Route 13 Express (brown)
  • Orange (yellow)
Routes in STAR Transit's feed
RouteTypeLine color
RedBusred
BlueBusblue
GoldBusyellow
SilverBuswhite
PurpleBuspink
YellowBuswhite
Northampton Route 13 ExpressBusbrown
OrangeBusyellow
List every stop
  • Oak Hall Food Lion
  • Bonnie's Bounty
  • Maryland Line Royal Farms
  • Nelson Rd & Depot St - New Church
  • Holland Mobile Home Park
  • Cardinal Village
  • Wattsville Royal Farms
  • Chincoteague Town Office
  • Chicken City Rd & Church St
  • Willow St & Church St
  • Cleveland St - Island Grocery
  • Chincoteague Island Community Health Center
  • Chincoteague Shore Stop
  • Mill Dam Rd - Wallops Main Gate
  • Wattsville Corner Market
  • Trail's End Mobile Home Park
  • Fleming Rd & Justice Rd - Horntown
  • Horntown Post Office
  • Fleming Rd & Atlantic Rd
  • Atlantic Rd & Nock's Landing Rd - Wolf's Luncheon
  • Nock's Landing Rd & Paige Fisher Rd
  • Oak Hall Post Office
  • Atlantic Medical Center
  • Onley Walmart
  • Onley Medical Center
  • Onley Post Office
  • PNC Bank / McDonalds
  • Hardees / VEC / Food Lion
  • 4 Corners Plaza / Roses
  • Riverside Shores Memorial Hospital
  • Senior Village
  • DMV
  • Onancock Wharf
  • Market St & Fairground Rd
  • Tasley Food Bank / No Limits
  • ANEC
  • Doughty Rd - Oceanway Exxon
  • Taylor Rd & Lankford Hwy
  • Taylor Rd & Church Rd
  • Accomack Health Dept
  • Accomack Library
  • Accomack Court House
  • Reconnect School Program
  • Accomack Shore Stop
  • Accomack Probation Dept./Social Security
  • Accomack Social Services
  • Perdue
  • Accomack Headstart
  • Accomack Manor
  • White Neck Rd & Lankford Hwy
  • Dennis Dr & Lankford Hwy
  • Parksley New Library
  • Parksley Pavilion
  • Rte 316 - Hopeton
  • Bloxom Mini Market
  • Gargatha Church / Store
  • Royal Farms - Nelsonia
  • Stucky's
  • Groton Town Rd & Lankford Hwy - BB&T
  • Hallwood Post Office
  • Tyson's
  • Temperenceville Corner Market
  • Rte 316 - Hopeton
  • Parksley New Library
  • Reconnect School Program
  • Accomack Court House
  • Church Rd & Taylor Rd
  • Lankford Hwy & Taylor Rd
  • Front St & Fairground Rd
  • PNC Bank / McDonalds
  • Onley Post Office
  • Lankford Hwy & Saxis Rd - Temperanceville
  • Greenbush
  • Melfa - Vances
  • Eastern Shore Community College
  • Accomack County Airport
  • Belle Haven Post Office
  • Belle Haven Corner Mart
  • Belle Haven Rd & Lankford Hwy
  • Exmore Town Office
  • AP New Freedom
  • Mill Run Ln & Shields Bridge Rd
  • Exmore Shore Plaza
  • Peter Cartwright
  • Exmore Village I
  • Exmore Village II
  • Exmore McDonalds
  • Exmore Royal Farms
  • Hare Valley School
  • Clam Shack
  • Stanley Mobile Home Park
  • Myrtle Landing
  • Washington Ave & Plum St
  • Sea Breeze Apts
  • Rayfields
  • Cape Charles Food Lion
  • Bayview Cir & Bluebird Rd
  • Blue Heron Rd & Bayview Cir - Red Barn
  • Cheriton Post Office
  • Eastville Shore Stop
  • Eastville Medical Center
  • Eastville Social Services
  • William Hughes Apts
  • Franktown Dental Center
  • Citadel of Nassawadox
  • Nassawadox Free Library
  • Nassawadox Health Dept
  • Belle Haven Rd & Merry Cat Ln
  • Exmore McDonalds
  • Brickhouse Rd & Bayside Rd
  • Nassawadox Free Library
  • Wilson Ct
  • Melfa - Doughtys
  • Oyster Farm
  • Cherrystone Rd - Bank
  • Cherrystone Campground
  • Cheriton Hardees
  • Sunnyside Rd & Pat Town Rd
  • Fairview Rd & Bayview Cir
  • Kiptopeake School
  • Shore Stay Suites
  • Cheapside Rd & Arlington Rd
  • Townsend Truck Stop
  • Cape Charles Royal Farms
  • Kiptopeke State Park
  • Sunset Beach Resort
  • Rte 13 Toll Plaza - CBBT Rest Stop
  • Cedar Grove Dr & Seaside Rd
  • Townsend Post Office
  • Stingrays
  • Eastville Voter Registration Office
  • Withams Rd & RR Crossing
  • Nocks Landing Rd & Gretta Rd
  • Atlantic Rd & Nock's Landing Rd - Wolf's Luncheon
  • Fleming Rd & Atlantic Rd
  • Metompkin Medical Center
  • Mathews Market - IGA
  • Bloxom Auto
  • Ray's Shanty
  • Exmore Exxon
  • Bayside Rehab
  • Cape Charles YMCA
  • Cheriton Park
  • Sunnyside Rd & Seaside Rd
  • Seaside Rd & Freedom Ln
  • Seaside Rd & Seaview Dr
  • Seaview Dr & Banks Rd
  • Banks Rd & Bayview Cir
  • Bayview Cir & Bluebird Rd
  • Tru-Blue
  • Oakland Dr.
  • Seaside Rd.
  • Painter Immigration
  • Keller Post Office/84 Lumber/Lighthouse Ministries
  • Accomack Voter Registration Office (Saw Mill Park)
  • Bethel Church Rd.
  • Painter Corner Mart
  • Badger Lane and Hill St.
  • Liberty St./College Ave.
  • Kerr St./Town Rd.
  • Commonwealth Sr. Living (side parking lot)
  • Onanock Post Office
  • Onancock, Laundry
  • Riverside Shore Memorial Cancer Ctr.
  • Riverside Shore Physicians and Surgeons
  • Truist Bank
  • Sage Dinner
  • CVS
  • Corner Mart
  • Route 13
  • Texaco Town Rd.
  • Onley, Main St.
  • Onley, Penn. Ave/Church Rd.
  • Daugherty Rd.
  • Daugherty Rd./Drummondtown Rd.
  • Custis Neck Rd.
  • Nedab Dr.
  • Accawmacke School (u-turn)
  • Front St. Accomac
  • Bay Ave/Mason Ave
  • Capeville at Cheapside
  • Hillcrest Dr. (on Chincoteague Rd.) Wattsville
  • Horntown Rd.
  • Brickhouse Rd/Sisco Court
  • Willis Wharf Rd.
  • Nelsonia Rd/Shoremain Dr
  • Rt 13/Daugherty Rd.
  • Horsey Rd/Neal Parker Rd
  • Neal Parker Rd/Saxis Rd
  • Halwood Rd/Head Start
  • Fitzgerald St/Seaside Ave
  • Saxis Rd/Neal Parker Rd
  • Horsey Rd/Rt 13
  • Exmore Hardees
  • Market St.
  • Hardees
  • VEC
  • Food Lion
  • Whites Crossing Rd.
  • Mears Station Rd
  • Overpass Dr
  • Virginia Rest Stop Center
  • Greta Rd/Atlantic Rd

Over time

Overall score across the last 4 checks — unchanged since 2026-07-31.

2026-07-25: 78.22026-07-30: 78.22026-07-31: 78.22026-08-01: 78.2
Show the numbers
CheckScoreChange
2026-07-2578.2 first check
2026-07-3078.2 no change
2026-07-3178.2 no change
2026-08-0178.2 no change

What changed since your last check

  • Correctness no change
  • Freshness no change
  • Rider experience no change

What changed in this feed

Overall grade and score held steady since 2026-07-31.

Same feed file as 2026-07-31; the published zip did not change.

Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.

Everything we checked

9 findings, ordered by severity.

Show every finding
  • Warning203 instances

    203 of 203 stops don't say whether a wheelchair user can board there.

    Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

    Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

    Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference

  • Warning75 instances

    75 of 75 trips don't say whether the vehicle is wheelchair accessible.

    Even with accessible stops, riders need to know the bus itself can take them.

    Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

    Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference

  • Warning64 instances

    64 of 75 trips lack rider-facing destination or direction text.

    When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming.

    Fix: Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign. (Usually one value per route pattern in your scheduling source.)

    Finding code: scorecard_missing_headsigns · Read the fix guide · See GTFS Best Practices

  • Warning21 instances

    Some stops exist in the feed but no trip ever stops at them.

    Riders may walk to a stop where no bus is scheduled to arrive.

    Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

    Finding code: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules

  • Warning5 instances

    Some scheduled trips move faster between stops than a bus can.

    Usually a typo'd stop time; riders get arrival times no bus can meet.

    Fix: Check the flagged stop times for transposed minutes. (A few minutes per flagged trip.)

    Finding code: fast_travel_between_consecutive_stops · Read the fix guide · See MobilityData GTFS Validator rules

  • Warning1 instance

    This feed describes flexible (demand-responsive) service but has no booking_rules.txt.

    Riders can see the service area but not how or when to reserve a trip, so they can't actually use the service.

    Fix: Add booking_rules.txt saying how far ahead and how to book (phone, app, or web). (A small file; one rule often covers the whole service.)

    Finding code: scorecard_flex_no_booking_rules · Read the fix guide · See GTFS Schedule reference

  • Info34 instances

    Some files contain columns that are not part of the GTFS spec.

    Harmless to riders, but apps ignore these columns and they can hide typos in real column names.

    Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)

    Finding code: unknown_column · Read the fix guide · See MobilityData GTFS Validator rules

  • Info8 instances

    The feed includes a file that is not part of the GTFS spec.

    Apps ignore files they don't know, and a stray file can hide a misspelled standard file name.

    Fix: Check the flagged file name for a typo of a standard GTFS file. Remove it if it is a vendor extra. (A quick look at the flagged file.)

    Finding code: unknown_file · Read the fix guide · See MobilityData GTFS Validator rules

  • Info1 instance

    Some service dates fall outside the date window set in feed_info.txt.

    feed_info.txt should span every day your service runs, so apps know when the data applies.

    Fix: Widen feed_start_date and feed_end_date to cover all service dates, or fix the dates that fall outside. (Two fields in feed_info.txt, or one export setting.)

    Finding code: service_window_outside_feed_period · Read the fix guide · See MobilityData GTFS Validator rules

Beyond the grade

Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.

  • Flex zones are published but no booking_rules.txt is present.

    Consider: Add booking_rules.txt with how far ahead and how to reserve (phone, app, or web).

NTD GTFS readiness Ready

Published at a public URL, valid, current, and identified with agency_id: the four feed checks for RY2026 all hold here. Only your own D-10 and P-50 filings make that official; this is a heads-up, not a determination.

Published Ready
Published at a public URL.
Valid Ready
Passes validation with no errors.
Current Ready
Service data covers the next 92 days.
agency_id provided Ready
agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.
agency_id equals your NTD ID (optional) Not checked yet
This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.
shapes.txt covers your trips Ready
All 75 trips have a shape in shapes.txt.

In plain words: if you report to the federal transit database, you have to publish a working, up-to-date feed, provide a stable agency_id for each represented reporter, and confirm the feed and P-50 crosswalk each year. This box is a heads-up; your filings are the official check.

A readiness signal mapping this feed to the FTA National Transit Database GTFS requirement (Report Year 2023 onward: a public, valid, current feed, certified annually on the D-10). For RY2026, each represented reporter needs a stable agency_id, unique within the feed and crosswalked to its five-digit NTD ID on P-50; the values do not need to be equal. FTA also requires shapes.txt in the published GTFS: Full Reporters from Report Year 2025, and Reduced, Rural, and Tribal Reporters from Report Year 2026. Not an official determination; your certification is the official check.

Conformance mark Not yet

This feed is close to the conformance mark. States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.

Valid Met
Passes validation with no errors.
Current Met
Service data covers the next 92 days.
Accessible Not yet
States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.

In plain words: earn this mark when your feed passes validation, has not expired, and says whether nearly every stop and trip is wheelchair accessible.

A pass credential for a feed that is valid, current, and states wheelchair access on nearly every stop and trip. Accessibility here measures what the feed publishes, not whether a stop is physically usable. How the conformance mark works.

Can riders use it?

Checks beyond structural validation: places where the feed is valid but a rider still could not travel.

  • 21 of 203 boardable stops are never served by any trip. Riders see these stops in apps and on the map but can never catch anything there, which erodes trust in the data. Remove stops no route serves, or add the trips that should call at them.

These do not change the grade. They catch trips with no rideable leg and stops no trip serves, the kind of gap a trip planner trips over.

Clears the Google and Apple Maps four-week coverage bar. This feed has 92 days of service ahead, clearing the four-week (28-day) window Maps asks for. No validator errors either, so riders keep seeing this agency in their trip planners; warnings lower the grade here but do not remove a feed from Maps.

How this agency maps to the standards

The scorecard is a data-quality lens, not a compliance determination. Its universal references describe good GTFS and useful rider information. Useful references here are GTFS Schedule Best Practices, GTFS-Realtime Best Practices, MobilityData grading scheme, Google Transit publication guidance, FTA National Transit Database GTFS requirement. Read the full standards crosswalk.

Correctness 88 / 100
GTFS Schedule best practices, checked by the MobilityData validator. MobilityData grading covers stop locations, route names, and colors. Google Transit requires a feed to pass validation for publication. FTA NTD readiness also checks that the published feed is valid.
Freshness 100 / 100
GTFS Schedule best practices call for a dataset that stays current. An expired calendar can remove service from Google Transit and other rider trip planners. FTA NTD readiness also checks that the published feed is current.
Rider experience 47 / 100
GTFS Best Practices for rider-facing fields. MobilityData grading covers stop names and headsigns.
Realtime quality Not yet published
GTFS-Realtime best practices: a stable URL, high uptime, and frequent updates.

Show your grade

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STAR Transit GTFS data quality grade: C

Prefer a shields.io style? Point a dynamic endpoint badge at the published badge.json.

Cite this record

This page updates on every check. The record below does not: it is the dated file this grade came from, published at https://gtfsscorecard.org/data/artifacts/star-transit-819/2026-08-01.json and never overwritten, pinning the grade, category scores, rubric version, validator version, reader archive profile, and the scored feed's sha256 as they stood on 2026-08-01. Use it in a board packet, a regulatory filing, or a research citation instead of linking the live page, whose content will differ on your next visit.

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