Board packet · transit data quality · checked 2026-10-07
STAR Transit Flex
Grade F · 51.4 / 100
Down 0.4 points since 2026-10-06 (F to F).
What this grade measures
The quality of the schedule data in the feed scored here for trip-planning apps: whether riders using Google Maps, Apple Maps, or Transit see current, correct, and complete information. It measures the data feed, not service quality or operations.
Progress this period
No newly cleared items this period. The score and trend above reflect where the feed stands today.
What needs attention next
Three improvements, in priority order, each sized so the board can see what it is approving:
Re-export with a validity window that reaches at least 60 days out.
Service data runs out in 25 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice.
This one is about the feed as a whole, so there is no share of it to count.
Estimated effort: One export setting.
Review the rule documentation for 'invalid_pickup_drop_off_window' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Invalid pickup drop off window (flagged by the MobilityData validator). See the linked rule for what this affects.
This is a validator notice, and the validator decides what each instance covers, so no share of the network can be read from it here.
Estimated effort: Varies.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
203 of 203 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fixing this covers all 203 stops in the feed.
Estimated effort: A column in stops.txt; your scheduling software likely has it.
Riders and need behind these fixes
- This feed carries no National Transit Database ID, so annual rider-trips are not known for it.
- Virginia as a whole measures lower on transit need. That is a statewide reading, not one for this feed's service area. Source: US Census ACS 5-year 2022, statewide overlay, as of 2026-10-05.
These describe this feed only. They do not rank agencies, and they do not change the grade or the order of the fixes.
Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data runs out in 25 day(s).
- Next action
- Re-export with a validity window that reaches at least 60 days out.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Invalid pickup drop off window (flagged by the MobilityData validator).
- Next action
- Review the rule documentation for 'invalid_pickup_drop_off_window' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 203 of 203 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Produced by the GTFS Scorecard, an open-source data quality tool. A data-quality read to support the board conversation, not an official compliance determination. Live scorecard: https://gtfsscorecard.org/agency/star-transit-2444/. Rubric v1.4, validator 8.0.1.