Springfield Mass Transit District (SMTD)

Top things to fix

Score by category

Over time

Overall score across the last 21 checks — up 0.1 since 2026-07-08.

What changed since your last check

• Correctness— no change
• Freshness— no change
• Rider experience— no change
• Realtime quality— no change

What changed in this feed

Overall score rose 0.1 points since 2026-07-08.

Same feed file as 2026-07-08; the published zip did not change.

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What changed over time

On 2026-06-19 this feed started at grade F. On 2026-06-21 it cleared scorecard_rt_predictions_implausible, scorecard_rt_vehicles_off_route. On 2026-07-04 it cleared scorecard_rt_predictions_implausible, scorecard_rt_vehicles_off_route. As of 2026-07-09 it holds grade F.

A plain-language history of this feed, newest first.

• 2026-07-07 Score fell 4 points, realtime fell 22 points.
• 2026-07-04 Score rose 4 points, realtime rose 20 points.
• 2026-06-22 Score fell 4 points, realtime fell 20 points.
• 2026-06-21 Score rose 4 points, realtime rose 19 points.

Everything we checked

• Error1 instance

  Service data ended 33 day(s) ago.

  When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.

  Fix: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. (Usually one export setting; export on a schedule so it never lapses again.)

  Agencies here usually clear this within about 1 week (based on 18 observed fixes).

  Validator rule: scorecard_feed_expired · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

• Warning61096 instances

  Leading or trailing whitespaces (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'leading_or_trailing_whitespaces' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: leading_or_trailing_whitespaces · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning3505 instances

  3505 of 3505 trips don't say whether the vehicle is wheelchair accessible.

  Even with accessible stops, riders need to know the bus itself can take them.

  Fix: Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). (Often one default setting in your export.)

  Agencies here usually clear this within about 1 week (based on 5 observed fixes).

  Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning1017 instances

  Some live predictions disagree with the schedule by more than 30 minutes.

  Differences that large usually mean predictions are keyed to the wrong trips, not that buses are that late.

  Fix: Spot-check the flagged predictions against what buses actually did; raise trip-matching with your AVL vendor. (A vendor data-mapping question.)

  Agencies here usually clear this within about 1 week (based on 27 observed fixes).

  Validator rule: scorecard_rt_predictions_implausible

• Warning298 instances

  298 of 1025 stops don't say whether a wheelchair user can board there.

  Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

  Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

  Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning118 instances

  Some rider-facing names are in ALL CAPS or all lowercase.

  ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

  Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

  Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning51 instances

  51 of 57 sampled vehicle positions were far from their assigned route (worst: 9060 m).

  A bus shown off its route usually means a wrong trip assignment; riders watch their bus drive the wrong streets.

  Fix: Ask your AVL vendor to check vehicle-to-trip assignments for the flagged trips. (A vendor support ticket with the trip ids attached.)

  Agencies here usually clear this within about 1 week (based on 31 observed fixes).

  Validator rule: scorecard_rt_vehicles_off_route

• Warning4 instances

  Some service calendars in the feed have already ended.

  Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.

  Fix: Remove past service periods the next time you export the feed. (One setting in most export tools.)

  Agencies here usually clear this within about 1 week (based on 61 observed fixes).

  Validator rule: expired_calendar · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning2 instances

  Some files leave out fields that GTFS asks for but does not require.

  Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.

  Fix: Review the flagged fields and fill in the ones your riders would use. (A field at a time; not urgent.)

  Agencies here usually clear this within about 2 weeks (based on 8 observed fixes).

  Validator rule: missing_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  This feed's service calendar runs out within the next 7 days.

  When the calendar ends, Google Maps and other trip planners drop your agency entirely. Riders see no service at all.

  Fix: Export and publish an updated GTFS feed that covers at least the next 30 days of service. (Usually a re-export from your scheduling software.)

  Agencies here usually clear this within about 1 week (based on 16 observed fixes).

  Validator rule: feed_expiration_date7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  Missing feed contact email and url (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'missing_feed_contact_email_and_url' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Agencies here usually clear this within about 1 week (based on 6 observed fixes).

  Validator rule: missing_feed_contact_email_and_url · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  Many of the feed's trips don't run at all in the next 7 days.

  It usually means old service periods are still in the export, making the feed bigger and harder to check.

  Fix: Trim past service periods the next time you export. (One setting in most export tools.)

  Agencies here usually clear this within about 1 week (based on 31 observed fixes).

  Validator rule: trip_coverage_not_active_for_next7_days · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Info1 instance

  Big gap in service (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'big_gap_in_service' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Agencies here usually clear this within about 1 week (based on 13 observed fixes).

  Validator rule: big_gap_in_service · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Info1 instance

  feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

  App makers and state data programs have nobody to email when they spot a problem with your feed, so problems linger.

  Fix: Add feed_contact_email to feed_info.txt. (One field.)

  Agencies here usually clear this within about 1 week (based on 10 observed fixes).

  Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Beyond the grade

Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.

• 7 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (1, 11, 13, 16, 3, and more).

  Consider: Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.

• 982 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("6th & Enterprise", "South Grand & Spring", "2nd & Vine", and more).

  Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.

Some fixes we can make for you

These are the safe mechanical fixes, applied to a copy of your feed. They change only what is certain and leave everything else untouched. Review the diff before you publish.

• Recased shouting stop names 1 change

  For example: SMTD -> Smtd

• Recased shouting route names 1 change

  For example: UIS / LLCC -> Uis / Llcc

Download corrected feed