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Call-prep brief · checked 2026-07-09

Santa Cruz Metro (SCMTD)

Grade A · 92.4 / 100

Unchanged since 2026-07-08.

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

  • Correctness no change
  • Freshness no change
  • Rider experience no change
  • Realtime quality no change

Top three things to fix

  1. Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.

    754 of 754 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

    Effort: A column in stops.txt; your scheduling software likely has it.

  2. Check with your AVL vendor that every vehicle assignment flows into TripUpdates, including school-day and tripper runs.

    2 of 16 trips scheduled during the sampling window had no live predictions. Riders on those trips get schedule data dressed up as realtime. Caltrans expects every operating trip in TripUpdates.

    Effort: A vendor data-mapping question.

    Agencies here usually clear this within about 1 week (based on 84 observed fixes).

  3. Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default).

    20 of 2283 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.

    Effort: Often one default setting in your export.

    Agencies here usually clear this within about 1 week (based on 5 observed fixes).

NTD certification readiness: Ready

This feed looks ready for your NTD certification: published at a public URL, valid, and current. The official check is still your D-10 certification.

Published Ready
Published at a public URL.
Valid Ready
Passes validation with no errors.
Current Ready
Service data covers the next 74 days.

agency_id and NTD ID: Not checked yet. Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.

The bar this score answers to

The published guideline in California is California Transit Data Guidelines. Caltrans' published quality guidelines and compliance checklist; this rubric is anchored to them.

Key facts

Feed URL
https://developer.scmetro.org/gtfs.zip
Last checked
2026-07-09
Service window
62 days of service data remain. Last service date 2026-09-09.
Feed version
S1000116
State
California

Part of the California portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.1, validator 8.0.1.