Sanders Coaches

Block trips with overlapping stop times (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'block_trips_with_overlapping_stop_times' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Finding code: block_trips_with_overlapping_stop_times · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

1538 of 1538 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

880 of 880 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some stops sit far from the route line they belong to.

Trip planners may draw the bus route through the wrong streets or point riders to the wrong corner.

Fix: Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced. (A few minutes per flagged stop.)

Finding code: stop_too_far_from_shape · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some values have extra spaces at the start or end.

A stray space can break a match, so a stop or route may fail to link across files.

Fix: Trim leading and trailing spaces on export. The scorecard's auto-fixed copy already does this. (Usually one export setting.)

Finding code: leading_or_trailing_whitespaces · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

A file GTFS asks for (usually feed_info.txt) is missing.

feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale.

Fix: Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date. (One small file, set once in export settings.)

Finding code: missing_recommended_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt is missing its start/end dates (the file itself is absent)

Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.

Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)

Finding code: scorecard_missing_feed_info_dates · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed contains no fare information.

Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

Finding code: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

The feed has a stretch of two weeks or more with no service running.

A long gap can mean dates were left out of the calendar. Apps then show no trips on those days.

Fix: Check whether the gap is real, like a seasonal break; if not, add the missing dates to the calendar. (A review of your calendar dates.)

Finding code: big_gap_in_service · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Finding code: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)