Call-prep brief · checked 2026-08-01
San Benito County Express (SBCE)
Grade F · 48.7 / 100
Unchanged since 2026-07-31.
For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.
What changed since the last check
- Correctness no change
- Freshness no change
- Rider experience no change
Top three things to fix
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.
Service data ended 57 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
Effort: Usually one export setting; export on a schedule so it never lapses again.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
116 of 116 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Effort: A column in stops.txt; your scheduling software likely has it.
Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.
45 of 45 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.
Effort: A default or per-trip field in your export.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data ended 57 day(s) ago.
- Next action
- Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 116 of 116 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 45 of 45 trips don't say whether the vehicle is wheelchair accessible.
- Next action
- Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Ready to send to the agency
Hi San Benito County Express (SBCE) team, Service data ended 57 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist. The fix is usually one export setting: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. Your feed is produced by Trillium, so the quickest path is usually forwarding this to your Trillium contact. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/san-benito-county-express-sbce/
NTD GTFS readiness: Not ready
Resolve this before you certify on the D-10. Service data expired 57 days ago, so FTA would find the link out of date.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Not ready
- Service data expired 57 days ago, so FTA would find the link out of date.
- agency_id provided Ready
- agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.
agency_id equals NTD ID (optional): Not checked yet. This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.
The bar this score answers to
The published guideline in California is California Transit Data Guidelines. Caltrans' published quality guidelines and compliance checklist; this rubric is anchored to them.
Key facts
- Feed URL
- https://data.trilliumtransit.com/gtfs/sanbenitocounty-ca-us/sanbenitocounty-ca-us.zip
- Last checked
- 2026-08-01
- Service window
- Feed has expired. Last service date 2026-08-01.
- Feed version
- UTC: 06-Feb-2026 22:31
- Location
- California
Part of the California portfolio: see where this agency sits among the state's feeds before the call.
A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.