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Call-prep brief · checked 2026-08-23

Rochester-Genesee Regional Transportation Authority (RGRTA)

Grade F · 56.0 / 100

Down 0.3 points since 2026-08-22 (F to F).

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

  • Correctness no change
  • Freshness down 1.7
  • Rider experience no change
  • Realtime quality no change

Top three things to fix

  1. Re-export with a validity window that reaches at least 60 days out.

    Service data runs out in 14 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice.

    Effort: One export setting.

  2. Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.

    1833 of 1860 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

    Effort: A column in stops.txt; your scheduling software likely has it.

  3. Check the flagged stops' shape_dist_traveled against the route shape, and re-generate it on export if they disagree.

    Some stops sit far from the route line, going by the feed's own distance values. Trip planners may draw the route down the wrong streets or point riders to the wrong corner.

    Effort: Usually an export-tool fix, not hand editing.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence
Service data runs out in 14 day(s).
Next action
Re-export with a validity window that reaches at least 60 days out.
Recheck
Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text

Ready to send to the agency

Hi Rochester-Genesee Regional Transportation Authority (RGRTA) team, Service data runs out in 14 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice. The fix is usually one export setting: Re-export with a validity window that reaches at least 60 days out. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/rochester-genesee-regional-transportation-authority-rgrta/

Copy this note from the full scorecard.

NTD GTFS readiness: Needs attention

This feed is close to NTD-ready. Service data runs out in 14 days; renew before you certify.

Published Ready
Published at a public URL.
Valid Ready
Passes validation with no errors.
Current Needs attention
Service data runs out in 14 days; renew before you certify.
agency_id provided Ready
agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.

agency_id equals NTD ID (optional): Not checked yet. This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.

Key facts

Feed URL
https://scheduledata.rgrta.com/google_transit.zip
Last checked
2026-08-23
Service window
14 days of service data remain. Last service date 2026-09-06.
Feed version
AprJun26_Merged
Location
New York

Part of the New York portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.