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Call-prep brief · checked 2026-07-09

Rochester-Genesee Regional Transportation Authority (RGRTA)

Grade D · 62.3 / 100

Down 0.3 points since 2026-07-08 (D to D).

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

  • Correctness no change
  • Freshness down 1.7
  • Rider experience no change
  • Realtime quality no change

Top three things to fix

  1. Check the trip updates endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.

    The trip updates realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.

    Effort: Usually a vendor support ticket.

    Agencies here usually clear this within about 1 week (based on 11 observed fixes).

  2. Check the service alerts endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.

    The service alerts realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.

    Effort: Usually a vendor support ticket.

    Agencies here usually clear this within about 1 week (based on 5 observed fixes).

  3. Check with your AVL vendor that every vehicle assignment flows into TripUpdates, including school-day and tripper runs.

    36 of 36 trips scheduled during the sampling window had no live predictions. Riders on those trips get schedule data dressed up as realtime. Caltrans expects every operating trip in TripUpdates.

    Effort: A vendor data-mapping question.

    Agencies here usually clear this within about 1 week (based on 84 observed fixes).

NTD certification readiness: Ready

This feed looks ready for your NTD certification: published at a public URL, valid, and current. The official check is still your D-10 certification.

Published Ready
Published at a public URL.
Valid Ready
Passes validation with no errors.
Current Ready
Service data covers the next 71 days.

agency_id and NTD ID: Not checked yet. Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.

Key facts

Feed URL
https://scheduledata.rgrta.com/google_transit.zip
Last checked
2026-07-09
Service window
59 days of service data remain. Last service date 2026-09-06.
Feed version
AprJun26_Merged
State
New York

Part of the New York portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.1, validator 8.0.1.