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Board packet · transit data quality · checked 2026-08-01

Metro Transit

Grade C · 79.3 / 100

Up 2.3 points since 2026-07-31 (C to C).

What this grade measures

The quality of the schedule data this agency publishes for trip-planning apps: whether riders using Google Maps, Apple Maps, or Transit see current, correct, and complete information. It measures the data feed, not service quality or operations.

Progress this period

No newly cleared items this period. The score and trend above reflect where the feed stands today.

What needs attention next

Three improvements, in priority order, each sized so the board can see what it is approving:

  1. Check the trip updates endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.

    The trip updates realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.

    Estimated effort: Usually a vendor support ticket.

  2. Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.

    The feed contains no fare information. Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

    Estimated effort: A small file for most flat-fare systems.

  3. Turn on 'remove unused shapes' (or the like) in your export tool.

    The feed contains route shapes no trip uses. Harmless to riders, but it bloats the feed and suggests stale export data.

    Estimated effort: One setting.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence
The trip updates realtime feed failed during sampling.
Next action
Check the trip updates endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.
Recheck
Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text

Produced by the GTFS Scorecard, an open-source data quality tool. A data-quality read to support the board conversation, not an official compliance determination. Live scorecard: https://gtfsscorecard.org/agency/metro-transit/. Rubric v1.3, validator 8.0.1.