Call-prep brief · checked 2026-09-13

METRO Houston

Grade D · 65.9 / 100

Unchanged since 2026-09-12.

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

Correctness no change
Freshness no change
Rider experience no change

Top three things to fix

Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
8674 of 8797 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Effort: A column in stops.txt; your scheduling software likely has it.
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Effort: Often a bulk fix in your scheduling software.
Review the rule documentation for 'equal_shape_distance_diff_coordinates_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Equal shape distance diff coordinates distance below threshold (flagged by the MobilityData validator). See the linked rule for what this affects.
Effort: Varies.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence: 8674 of 8797 stops don't say whether a wheelchair user can board there.
Next action: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.

Copy handoff text

Agency: METRO Houston
Finding: scorecard_wheelchair_boarding_unknown
Feed evidence: 8674 of 8797 stops don't say whether a wheelchair user can board there.
Why it matters: Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Requested change: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Evidence: https://gtfsscorecard.org/agency/metro-houston-2060/?finding=scorecard_wheelchair_boarding_unknown#finding-handoff

NTD GTFS readiness: Ready

Published at a public URL, valid, current, and identified with agency_id: the four feed checks for RY2026 all hold here. Only your own D-10 and P-50 filings make that official; this is a heads-up, not a determination.

Published Ready: Published at a public URL.
Valid Ready: Passes validation with no errors.
Current Ready: Service data covers the next 132 days.
agency_id provided Ready: agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.

agency_id equals NTD ID (optional): Not checked yet. This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.

Key facts

Feed URL: https://metro.resourcespace.com/pages/download.php?ref=4835&ext=zip
Last checked: 2026-09-13
Service window: 132 days of service data remain. Last service date 2027-02-13.
Feed version: August2026IVOMS_20260828
Location: Texas

Part of the Texas portfolio: see where this agency sits among the other feeds in that group before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.