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Feed status · checked 2026-07-09
The Bus
Based on the feed this agency publishes
unchanged since 2026-07-08
Ahead of 86% of all tracked agencies and 86% of mid-size agencies. Operates in Alaska.
A data-quality and completeness lens to help an agency improve its GTFS feed. Not an official compliance determination from any transit program. New to this? How to read your scorecard. Interactive view of this scorecard. Rubric v1.1, validator 8.0.1.
Checked for changes 10 hours ago; last changed 17 days ago.
Top things to fix
Review the rule documentation for 'invalid_phone_number' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Invalid phone number (flagged by the MobilityData validator). See the linked rule for what this affects.
⏱ Varies.worth about +12 points
Populate trip_headsign to match what the bus displays.Likely your export tool
188 of 280 trips have no headsign. Riders at the stop can't tell which direction a bus is going.
⏱ Usually a bulk edit in your scheduling software.worth about +10 points
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').Likely your export tool
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
⏱ Often a bulk fix in your scheduling software.worth about +6 points
Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Close the loop on each fix. Read the guide, make the change in your tool, and let the next run verify it — the scorecard shows the fix; the agency publishes it.
Review the rule documentation for 'invalid_phone_number' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Prove it cleared. The next scorecard run re-checks this automatically and, once it is gone, mints a dated receipt. Self-check a feed before you publish.
Populate trip_headsign to match what the bus displays. · Read the fix guide
Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Prove it cleared. The next scorecard run re-checks this automatically and, once it is gone, mints a dated receipt. Self-check a feed before you publish.
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). · Read the fix guide
Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Prove it cleared. The next scorecard run re-checks this automatically and, once it is gone, mints a dated receipt. Self-check a feed before you publish.
Send Trillium a fix request
This feed is produced and hosted by Trillium. Copy this and send it to your Trillium contact; they make the change and republish the feed. Each fix names the validator notice and a guide link.
Score by category
The MobilityData validator flagged 9 kinds of issue across 95 instances (1 error, 45 warning, 49 informational).
Service data covers the next 356 days.
98% of stops state wheelchair accessibility (98% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is published.
98% of stops state accessibility (98% marked accessible). Reflects what the feed states, not verified physical usability.
Fares are applied to trips.
Not scored yet. Nothing here counts against the grade.
Over time
Overall score across the last 20 checks — unchanged since 2026-07-08.
Show the numbers
| Check | Score | Change |
|---|---|---|
| 2026-06-19 | 81.6 | first check |
| 2026-06-20 | 81.6 | no change |
| 2026-06-21 | 81.6 | no change |
| 2026-06-22 | 81.6 | no change |
| 2026-06-23 | 81.6 | no change |
| 2026-06-24 | 81.6 | no change |
| 2026-06-25 | 81.6 | no change |
| 2026-06-26 | 81.6 | no change |
| 2026-06-27 | 81.6 | no change |
| 2026-06-28 | 81.6 | no change |
| 2026-06-29 | 81.6 | no change |
| 2026-06-30 | 81.6 | no change |
| 2026-07-01 | 81.6 | no change |
| 2026-07-02 | 81.6 | no change |
| 2026-07-04 | 81.6 | no change |
| 2026-07-05 | 81.6 | no change |
| 2026-07-06 | 81.6 | no change |
| 2026-07-07 | 81.6 | no change |
| 2026-07-08 | 81.6 | no change |
| 2026-07-09 | 81.6 | no change |
What changed since your last check
- Correctness no change
- Freshness no change
- Rider experience no change
What changed in this feed
Overall grade and score held steady since 2026-07-08.
Same feed file as 2026-07-08; the published zip did not change.
Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.
Everything we checked
- Error1 instance
Invalid phone number (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'invalid_phone_number' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Validator rule: invalid_phone_number · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning188 instances
188 of 280 trips have no headsign.
Riders at the stop can't tell which direction a bus is going.
Fix: Populate trip_headsign to match what the bus displays. (Usually a bulk edit in your scheduling software.)
Validator rule: scorecard_missing_headsigns · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Warning33 instances
Some rider-facing names are in ALL CAPS or all lowercase.
ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)
Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning6 instances
Some stops exist in the feed but no trip ever stops at them.
Riders may walk to a stop where no bus is scheduled to arrive.
Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)
Agencies here usually clear this within about 1 week (based on 11 observed fixes).
Validator rule: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning4 instances
Route long name contains short name (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'route_long_name_contains_short_name' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Validator rule: route_long_name_contains_short_name · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning4 instances
4 of 164 stops don't say whether a wheelchair user can board there.
Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)
Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning2 instances
Route short name too long (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'route_short_name_too_long' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Validator rule: route_short_name_too_long · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
This feed describes flexible (demand-responsive) service but has no booking_rules.txt.
Riders can see the service area but not how or when to reserve a trip, so they can't actually use the service.
Fix: Add booking_rules.txt saying how far ahead and how to book (phone, app, or web). (A small file; one rule often covers the whole service.)
Validator rule: scorecard_flex_no_booking_rules · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Info34 instances
Some files contain columns that are not part of the GTFS spec.
Harmless to riders, but apps ignore these columns and they can hide typos in real column names.
Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)
Validator rule: unknown_column · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info8 instances
Unknown file (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'unknown_file' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Agencies here usually clear this within about 1 week (based on 6 observed fixes).
Validator rule: unknown_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info4 instances
Service window outside feed period (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'service_window_outside_feed_period' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Agencies here usually clear this within about 1 week (based on 17 observed fixes).
Validator rule: service_window_outside_feed_period · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info3 instances
Service extends far in the future (flagged by the MobilityData validator).
See the linked rule for what this affects.
Fix: Review the rule documentation for 'service_extends_far_in_the_future' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)
Validator rule: service_extends_far_in_the_future · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
Beyond the grade
Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.
Flex zones are published but no booking_rules.txt is present.
Consider: Add booking_rules.txt with how far ahead and how to reserve (phone, app, or web).
1 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (Green Line).
Consider: Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.
151 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("Pond Reef / Petro One Fuel", "North Tongass Hwy/ Across from Beachwood Dr", "North Tongass Hwy/ Across from Shull Rd North", and more).
Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.
Some fixes we can make for you
These are the safe mechanical fixes, applied to a copy of your feed. They change only what is certain and leave everything else untouched. Review the diff before you publish.
Trimmed surrounding whitespace 7 changes
For example: 'route_short_name': 'Green Line ' -> 'Green Line'
NTD certification readiness Needs attention
This feed is close to NTD-ready. 1 validator error to resolve.
- Published Ready
- Published at a public URL.
- Valid Needs attention
- 1 validator error to resolve.
- Current Ready
- Service data covers the next 356 days.
- agency_id matches your NTD ID Not checked yet
- Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.
In plain words: if you report to the federal transit database, you have to publish a working, up-to-date feed and confirm it once a year. This box is a heads-up on whether yours looks ready; it is not the official sign-off.
A readiness signal mapping this feed to the FTA National Transit Database GTFS requirement (Report Year 2023 onward: a public, valid, current feed, certified annually on the D-10). Aligning agency_id with your NTD ID lets the feed line up with your NTD record; the July 2025 final rule links the two on the P-50 form rather than requiring that feed change, and requires shapes.txt in the published GTFS: Full Reporters from Report Year 2025, and Reduced, Rural, and Tribal Reporters from Report Year 2026. Not an official determination; your certification is the official check.
Conformance mark Not yet
This feed is close to the conformance mark. 1 validator error to resolve.
- Valid Not yet
- 1 validator error to resolve.
- Current Met
- Service data covers the next 356 days.
- Accessible Met
- States wheelchair access on 98% of stops and 100% of trips.
In plain words: earn this mark when your feed passes validation, has not expired, and says whether nearly every stop and trip is wheelchair accessible.
A pass credential for a feed that is valid, current, and states wheelchair access on nearly every stop and trip. Accessibility here measures what the feed publishes, not whether a stop is physically usable. How the conformance mark works.
Can riders use it?
Checks beyond structural validation: places where the feed is valid but a rider still could not travel.
- 6 of 164 boardable stops are never served by any trip. Riders see these stops in apps and on the map but can never catch anything there, which erodes trust in the data. Remove stops no route serves, or add the trips that should call at them.
These do not change the grade. They catch trips with no rideable leg and stops no trip serves, the kind of gap a trip planner trips over.
Clears the Google and Apple Maps four-week coverage bar. This feed has 1087 days of service ahead, clearing the four-week (28-day) window Maps asks for. The feed also carries 1 validator error, the other thing Maps checks at onboarding; the findings below name each fix.
How this agency maps to the standards
A data-quality lens, not a compliance determination. Each category shows this feed's score and the standards it relates to: the FTA National Transit Database GTFS requirement, the MobilityData grading scheme, and the Google Transit gate. Read the full standards crosswalk.
- Correctness 66 / 100
- GTFS Schedule best practices, checked by the MobilityData validator. MobilityData grading: stop locations, route names and colors. Google Transit: a feed must pass validation to stay in Maps.
- Freshness 100 / 100
- The FTA National Transit Database expectation of a valid, current feed. Google Transit: an expired calendar drops the agency from Maps.
- Rider experience 89 / 100
- GTFS Best Practices for rider-facing fields. MobilityData grading: stop names and headsigns.
- Realtime quality Not yet published
- GTFS-Realtime best practices: a stable URL, high uptime, and frequent updates.
Show your grade
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Cite this record
This page updates on every check. The record below does not: it is the dated file this grade came from, published at https://gtfsscorecard.org/data/artifacts/ketchikan-gateway-borough/2026-07-09.json and never overwritten, pinning the grade, category scores, rubric version, validator version, and the scored feed's sha256 as they stood on 2026-07-09. Use it in a board packet, an NTD narrative, or a research citation instead of linking the live page, whose content will differ on your next visit.
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