Feed status · checked 2026-08-01
Franklin Regional Transit Authority (FRTA)
Based on the feed this agency publishes
Service mode Bus
down 0.4 since 2026-07-31
Catalogued in Massachusetts.
A data-quality and completeness lens to help an agency improve its GTFS feed. Not an official compliance determination from any transit program. New to this? How to read your scorecard. Interactive view of this scorecard. Rubric v1.3, validator 8.0.1.
Checked for changes 77 minutes ago; last changed 41 days ago.
Measured 3 of 4 score categories from the agency's own feed.
How we measured this
Confidence in this measurement: medium.
- Realtime quality was not measured this run. It does not count against the grade.
- The feed was downloaded from the agency's own URL.
Confidence describes how much the pipeline could measure this run, not the feed itself. It never changes the grade.
Top things to fix
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.Likely your team
206 of 206 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
⏱ A column in stops.txt; your scheduling software likely has it.worth about +25 points in its category
Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.Likely your export tool
154 of 154 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.
⏱ A default or per-trip field in your export.worth about +15 points in its category
Remove retired stops from the export, or add them back to the trips that should serve them.Likely your export tool
Some stops exist in the feed but no trip ever stops at them. Riders may walk to a stop where no bus is scheduled to arrive.
⏱ A review pass in your scheduling software.worth about +6 points in its category
Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- 206 of 206 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 154 of 154 trips don't say whether the vehicle is wheelchair accessible.
- Next action
- Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Some stops exist in the feed but no trip ever stops at them.
- Next action
- Remove retired stops from the export, or add them back to the trips that should serve them.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
How to make and check these changes
Check the result on the published feed. Read the guide, make the change in your tool, and use the next comparable run to see whether the finding is still reported. Only an action or ticket record can attribute who made the change.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. · Read the fix guide
Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. · Read the fix guide
Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Remove retired stops from the export, or add them back to the trips that should serve them. · Read the fix guide
Make the change. Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.
Check the result. The next scorecard run checks this finding again. If a comparable check no longer reports it, the feed's clearance log records that result. This confirms feed state, not who made the change. Self-check a feed before you publish.
Rider view: what this feed publishes
A quick read of rider-facing information in this feed.
- Schedule visibility
- The feed's last published service date is in 30 days.
- Published accessibility data
- Accessibility information is stated for 0% of stops and 0% of trips. This measures published data, not whether stops or vehicles are physically usable.
- Fare information
- Fare information is published using GTFS Fares v1.
- Realtime information
- Realtime-feed availability and live-arrival coverage are not known from this scorecard.
Important: This does not rate service reliability. Riders should confirm current service alerts, fares, and accessibility accommodations with the transit operator before traveling.
Send Trillium a fix request
This feed is produced and hosted by Trillium. Copy this and send it to your Trillium contact; they make the change and republish the feed. Each fix names the validator notice and a guide link.
Score by category
The MobilityData validator flagged 5 kinds of issue across 58 instances (0 error, 14 warning, 44 informational).
Service data covers the next 30 days.
0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is published.
0% of stops state accessibility (0% marked accessible). Reflects what the feed states, not verified physical usability.
2 accessibility depth signals
1 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (23).
Consider: Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.
139 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("West St and Plain Rd", "West St and Plain Rd", "West St and Mountain Dr", and more).
Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.
Opportunities to strengthen the data, not deductions from the sub-score above. States what the second accessibility lens can check from the feed, not verified physical usability.
Fares are applied to trips.
Not scored yet. Nothing here counts against the grade.
Routes and stops
Each route is drawn once, using the longest shape its trips follow; stops are the dots.
This feed has 206 stops.
The route and stop data is ready below. Load the map only when you want the geographic view. It uses additional data.
Basemap: OpenFreeMap, © OpenStreetMap contributors. Routes and stops: this agency's GTFS feed.
- 20 (gray)
- 21 (green)
- 23 (red)
- 24 (teal)
- 31 (purple)
- 32 (orange)
- 41 (brown)
| Route | Type | Line color |
|---|---|---|
| 20 GreenLink | Bus | gray |
| 21 Greenfield | Bus | green |
| 23 Sunderland | Bus | red |
| 24 Crosstown Connector | Bus | teal |
| 31 Northampton | Bus | purple |
| 32 Orange | Bus | orange |
| 41 Charlemont | Bus | brown |
List every stop
- Wisdom Way and County Fairgrounds
- Wisdom Way and County Fairgrounds
- Whately Park and Ride
- West St and Plain Rd
- West St and Plain Rd
- West St and Mountain Dr
- West St at Kenwood Apts
- West St at Kenwood Apts
- West St at Hatfield Pub
- West St at FedEx
- West St at FedEx
- West St and Depot Rd
- West St at Danco Modern Plaza
- West St at Danco Modern Plaza
- West River Health Center
- West River Health Center
- WalMart Plaza Orange
- Turners Falls Rd and Turnpike Rd
- Turners Falls Rd and Turnpike Rd
- Turnpike Rd at Turners Falls High School
- Turnpike Rd at Turners Falls High School
- Sunderland Rd at Deerfield Industrial Park
- Sunderland Rd at Deerfield Industrial Park
- Sugarloaf State Park
- Sugarloaf St at Post Office
- Sugarloaf St and Mountain Rd
- Sugarloaf St and Gromacki Ave
- Sugarloaf Estates
- Stop & Shop Plaza
- State St and Bedford Terrace (S)
- State Rd at Tom's Hot Dogs
- State Rd at Orchard Trailer
- State Rd at Muffin's Store
- State Rd and Christian Ln
- State Rd and Christian Ln
- State Rd at Books-n-More
- South Deerfield Common
- South Deerfield Center
- South Deerfield Cemetery
- Silver St and Vernon St
- Silver St and Country Club Rd
- Shelburne Falls Center at Arms Library
- Shelburne Falls Center at Arms Library
- Scotty's Store
- Scotty's Store
- Registry of Motor Vehicles
- Pelican Products
- Park Villa Apts
- Orange Center
- N Main St at Frontier High School
- N King St at Rockridge Community
- N King St at B'Nai Israel Cemetery
- Montague St and Crocker Ave
- Montague St and Crocker Ave
- Montague Center
- Montague Center
- Mohawk High School
- Millers Falls Rd and NCross Rd
- Millers Falls Rd and NCross Rd
- Millers Falls Rd and Mineral Rd
- Millers Falls Rd and Mineral Rd
- Millers Falls Rd and Industrial Blvd
- Millers Falls Rd and Industrial Blvd
- Millers Falls Rd at Highland Apts
- Millers Falls Rd at Highland Apts
- Millers Falls Center
- Millers Falls Center
- Main St and Wells St
- Main St at Mohawk Mall
- Main St at YMCA
- Main St and Fort Sq
- Main St and Miles St
- Main St at Cafe
- Leyden Woods at Aster Court
- L St and 7th St
- L St and 7th St
- L St and 4th St
- L St and 4th St
- King St at Sakura Buffet
- King St at Lia Toyota
- King St and Barret St
- King St and Barret St
- JWO Transit Center
- High St and Wildwood Ave
- High St and Silver St
- High St and Lincoln St
- High St and Hastings St
- High St and Hastings St
- High St at Greenfield Police Dept
- High St and George St
- High St at Franklin Medical Center
- High St at Franklin Medical Center
- High St and Church St
- Hannaford Supermarket Plaza
- Greenfield Rd at Yankee Candle Corp
- Greenfield Rd at Yankee Candle Corp
- Greenfield Rd at Sunoco
- Greenfield Rd at Sunoco
- Greenfield Rd at Magic Wings
- Greenfield Rd at Magic Wings
- Greenfield Middle School
- Greenfield Middle School
- Greenfield High School
- Greenfield High School
- Greenfield Community College
- Greenfield Center School
- Greenfield Center School
- Franklin County Tech School
- Federated Church of Charlemont
- Federated Church of Charlemont
- Federal St and Smith St
- Federal St and Osgood St
- Federal St and Kenwood St
- Federal St at Greenfield Savings Bank
- Federal St and Grant St
- Federal St at CVS
- Federal St and Cleveland St
- Farren Care Center
- Farren Care Center
- Ervinside Bowling Alley
- Erving Center
- Elm St and Oak Cts
- Elm St and Oak Cts
- Elm St at Greenfield Gardens Apts
- Elm St at Greenfield Gardens Apts
- Elm St at Elm Terrace Apts
- Elm St at Elm Terrace Apts
- Elm St at CDH Health Ctr
- Elm St at CDH Health Ctr
- E River St at Pinecrest Apts
- E River St at Pinecrest Apts
- E River St at Orange Senior Center
- E River St at Orange Riverfront Park
- E River St at Orange Riverfront Park
- E River St at Orange Food Pantry
- E River St at Leisure Woods
- E River St at Leisure Woods
- E River St at Colonial Acres Apts
- E River St at Colonial Acres Apts
- Deerfield St and Washington St
- Deerfield St and Washington St
- Deerfield St and Meridian St
- Deerfield St and Meridian St
- Deerfield St at Meadows Golf
- Deerfield St at Meadows Golf
- Corporate Center
- Colrain Rd and Shelburne Rd
- Colrain Rd and Shelburne Rd
- Colrain Rd at Charlene Manor
- Colrain Rd at Charlene Manor
- Cherry Rum Plaza
- Charlemont Park & Ride
- Charlemont Center
- Big Y Walmart Plaza
- Big Y Plaza
- Ave A at The Shea Theater
- Ave A at Hubies Tavern
- Ave A and Food City (E)
- Ave A and Carnegie Library
- Ave A and 3rd St
- Ave A and 3rd St
- Ave A and 11th St
- Ave A and 11th St
- Academy of Music
- Academy at Charlemont
- South Deerfield Center Common
- Erving Center
- Conway St and Cypress St (N)
- Newton School
- Applebee's
- Colrain St at Davenport Crane E
- Life Path at Corp Center
- Colrain St at Davenport Crane W
- Mohawk Trail and China Gourmet
- Rastallis St
- Canada Hill Road
- Canada Hill Rd E
- Rte 63 and Sirum's Equipment
- Greenfield Rd and Memorial St (S)
- Deerfield St and Green River Company (S)
- King St and Lia of Northampton (N)
- W River Rd and Walnut Hill St
- W River Rd and Cheney St (E)
- Community Health Center
- W River St and Cheney St (W)
- W River St and Roche Ave
- Hager's Farm Market on Mohawk Trail(W)
- Mohawk Trail and Mini Storage (W)
- Labelle's Rest Home at Bridge St (W)
- North Main St and Chruch St
- Mechanic St and Hope St (W)
- Red Rose Inn
- Saint Christopher's Church of Charlemont
- Hope St and Mechanic St (E)
- Church St and North Main St
- Bridge St. and Labelle's Rest Home (E)
- Mass State Police Route 2 (E)
- Main St and Fort Sq. (W)
- SB Hatchery
- Turner Falls Rd Hatchery
- Blue Heron RT 47
- Rt 47 Rest Area
- Book Mill SB
- Locust Street Cemetery
- 821 Daniel Shays HWY
- 814 Daneil Shays HWY
Over time
Overall score across the last 4 checks — down 0.4 since 2026-07-31.
Show the numbers
| Check | Score | Change |
|---|---|---|
| 2026-07-25 | 71.4 | first check |
| 2026-07-30 | 69.4 | down 2.0 |
| 2026-07-31 | 68.9 | down 0.5 |
| 2026-08-01 | 68.5 | down 0.4 |
What changed since your last check
- Correctness no change
- Freshness down 1.7
- Rider experience no change
What changed in this feed
Overall score fell 0.4 points since 2026-07-31.
Same feed file as 2026-07-31; the published zip did not change.
Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.
What changed over time
On 2026-07-25 this feed started at grade C. On 2026-07-30 the grade moved from C to D. On 2026-08-01 feed entered the expiry window (30 days of service left). As of 2026-08-01 it holds grade D.
A plain-language history of this feed, newest first.
- 2026-08-01 Feed entered the expiry window (30 days of service left).
- 2026-07-30 Grade went C to D, freshness fell 8 points.
Everything we checked
9 findings, ordered by severity.
Show every finding
- Warning206 instances
206 of 206 stops don't say whether a wheelchair user can board there.
Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)
Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning154 instances
154 of 154 trips don't say whether the vehicle is wheelchair accessible.
Even with accessible stops, riders need to know the bus itself can take them.
Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)
Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Warning40 instances
40 of 154 trips lack rider-facing destination or direction text.
When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming.
Fix: Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign. (Usually one value per route pattern in your scheduling source.)
Finding code: scorecard_missing_headsigns · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)
- Warning11 instances
Some stops exist in the feed but no trip ever stops at them.
Riders may walk to a stop where no bus is scheduled to arrive.
Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)
Finding code: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning3 instances
Some scheduled trips move faster between stops than a bus can.
Usually a typo'd stop time; riders get arrival times no bus can meet.
Fix: Check the flagged stop times for transposed minutes. (A few minutes per flagged trip.)
Finding code: fast_travel_between_consecutive_stops · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Warning1 instance
This feed describes flexible (demand-responsive) service but has no booking_rules.txt.
Riders can see the service area but not how or when to reserve a trip, so they can't actually use the service.
Fix: Add booking_rules.txt saying how far ahead and how to book (phone, app, or web). (A small file; one rule often covers the whole service.)
Finding code: scorecard_flex_no_booking_rules · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)
- Info34 instances
Some files contain columns that are not part of the GTFS spec.
Harmless to riders, but apps ignore these columns and they can hide typos in real column names.
Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)
Finding code: unknown_column · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info8 instances
The feed includes a file that is not part of the GTFS spec.
Apps ignore files they don't know, and a stray file can hide a misspelled standard file name.
Fix: Check the flagged file name for a typo of a standard GTFS file. Remove it if it is a vendor extra. (A quick look at the flagged file.)
Finding code: unknown_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
- Info2 instances
Some service dates fall outside the date window set in feed_info.txt.
feed_info.txt should span every day your service runs, so apps know when the data applies.
Fix: Widen feed_start_date and feed_end_date to cover all service dates, or fix the dates that fall outside. (Two fields in feed_info.txt, or one export setting.)
Finding code: service_window_outside_feed_period · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)
Beyond the grade
Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.
Flex zones are published but no booking_rules.txt is present.
Consider: Add booking_rules.txt with how far ahead and how to reserve (phone, app, or web).
NTD GTFS readiness Needs attention
This feed is close to NTD-ready. Service data runs out in 30 days; renew before you certify.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Needs attention
- Service data runs out in 30 days; renew before you certify.
- agency_id provided Ready
- agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.
- agency_id equals your NTD ID (optional) Not checked yet
- This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.
- shapes.txt covers your trips Ready
- All 154 trips have a shape in shapes.txt.
In plain words: if you report to the federal transit database, you have to publish a working, up-to-date feed, provide a stable agency_id for each represented reporter, and confirm the feed and P-50 crosswalk each year. This box is a heads-up; your filings are the official check.
A readiness signal mapping this feed to the FTA National Transit Database GTFS requirement (Report Year 2023 onward: a public, valid, current feed, certified annually on the D-10). For RY2026, each represented reporter needs a stable agency_id, unique within the feed and crosswalked to its five-digit NTD ID on P-50; the values do not need to be equal. FTA also requires shapes.txt in the published GTFS: Full Reporters from Report Year 2025, and Reduced, Rural, and Tribal Reporters from Report Year 2026. Not an official determination; your certification is the official check.
Conformance mark Not yet
This feed is close to the conformance mark. Service data runs out in 30 days; renew to qualify. States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.
- Valid Met
- Passes validation with no errors.
- Current Not yet
- Service data runs out in 30 days; renew to qualify.
- Accessible Not yet
- States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.
In plain words: earn this mark when your feed passes validation, has not expired, and says whether nearly every stop and trip is wheelchair accessible.
A pass credential for a feed that is valid, current, and states wheelchair access on nearly every stop and trip. Accessibility here measures what the feed publishes, not whether a stop is physically usable. How the conformance mark works.
Can riders use it?
Checks beyond structural validation: places where the feed is valid but a rider still could not travel.
- 11 of 206 boardable stops are never served by any trip. Riders see these stops in apps and on the map but can never catch anything there, which erodes trust in the data. Remove stops no route serves, or add the trips that should call at them.
These do not change the grade. They catch trips with no rideable leg and stops no trip serves, the kind of gap a trip planner trips over.
Clears the Google and Apple Maps four-week coverage bar. This feed has 30 days of service ahead, clearing the four-week (28-day) window Maps asks for. No validator errors either, so riders keep seeing this agency in their trip planners; warnings lower the grade here but do not remove a feed from Maps.
How this agency maps to the standards
The scorecard is a data-quality lens, not a compliance determination. Its universal references describe good GTFS and useful rider information. Useful references here are GTFS Schedule Best Practices, GTFS-Realtime Best Practices, MobilityData grading scheme, Google Transit publication guidance, FTA National Transit Database GTFS requirement. Read the full standards crosswalk.
- Correctness 88 / 100
- GTFS Schedule best practices, checked by the MobilityData validator. MobilityData grading covers stop locations, route names, and colors. Google Transit requires a feed to pass validation for publication. FTA NTD readiness also checks that the published feed is valid.
- Freshness 50 / 100
- GTFS Schedule best practices call for a dataset that stays current. An expired calendar can remove service from Google Transit and other rider trip planners. FTA NTD readiness also checks that the published feed is current.
- Rider experience 56 / 100
- GTFS Best Practices for rider-facing fields. MobilityData grading covers stop names and headsigns.
- Realtime quality Not yet published
- GTFS-Realtime best practices: a stable URL, high uptime, and frequent updates.
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