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Some rider-facing names are in ALL CAPS or all lowercase.

ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

855 of 855 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the transit vehicle itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Missing bike allowance (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'missing_bike_allowance' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Validator rule: missing_bike_allowance · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

3 of 500 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

A file GTFS asks for (usually feed_info.txt) is missing.

feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale.

Fix: Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date. (One small file, set once in export settings.)

Validator rule: missing_recommended_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some route colors don't contrast with their text color.

Route badges get hard to read, most of all for riders with low vision.

Fix: Pick a darker/lighter route_text_color for the flagged routes. (One field per route.)

Validator rule: route_color_contrast · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Route short name too long (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'route_short_name_too_long' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Validator rule: route_short_name_too_long · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt is missing its start/end dates (the file itself is absent)

Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.

Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)

Validator rule: scorecard_missing_feed_info_dates · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed contains no fare information.

Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

Validator rule: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

This feed models stations or entrances but has no pathways.txt.

Trip planners can't guide riders through the station, and there is no step-free route information for wheelchair users.

Fix: Add pathways.txt connecting entrances, platforms, and any elevators, with a level for each. (Worth it for multi-level or large stations; flat stops don't need it.)

Validator rule: scorecard_station_no_pathways · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

About 487 stop names are written in ALL CAPS.

Mixed-case names are easier to read in apps and are read more naturally by screen readers.

Fix: Rename stops to mixed case where the language has letter case (for example, 'Central Station'). (Often a bulk fix in your scheduling software.)

Validator rule: scorecard_stop_names_all_caps · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)