Board packet · transit data quality · checked 2026-09-13

CyRide

Grade B · 85.8 / 100

Unchanged since 2026-09-12.

What this grade measures

The quality of the schedule data in the feed scored here for trip-planning apps: whether riders using Google Maps, Apple Maps, or Transit see current, correct, and complete information. It measures the data feed, not service quality or operations.

Progress this period

No newly cleared items this period. The score and trend above reflect where the feed stands today.

What needs attention next

Three improvements, in priority order, each sized so the board can see what it is approving:

Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
358 of 358 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Estimated effort: A column in stops.txt; your scheduling software likely has it.
Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced.
Some stops sit far from the route line they belong to. Trip planners may draw the bus route through the wrong streets or point riders to the wrong corner.
Estimated effort: A few minutes per flagged stop.
Delete the empty calendars or set their service days.
Some service calendars have no days of the week switched on. Trips tied to these calendars never run; they are dead data that can mask real schedule problems.
Estimated effort: A few minutes in your scheduling software.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence: 358 of 358 stops don't say whether a wheelchair user can board there.
Next action: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.

Copy handoff text

Agency: CyRide
Finding: scorecard_wheelchair_boarding_unknown
Feed evidence: 358 of 358 stops don't say whether a wheelchair user can board there.
Why it matters: Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Requested change: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
Recheck: Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Evidence: https://gtfsscorecard.org/agency/cyride/?finding=scorecard_wheelchair_boarding_unknown#finding-handoff

Produced by the GTFS Scorecard, an open-source data quality tool. A data-quality read to support the board conversation, not an official compliance determination. Live scorecard: https://gtfsscorecard.org/agency/cyride/. Rubric v1.3, validator 8.0.1.