Board packet · transit data quality · checked 2026-08-01
Hartford Line - Rail
Grade B · 83.8 / 100
Unchanged since 2026-07-31.
What this grade measures
The quality of the schedule data this agency publishes for trip-planning apps: whether riders using Google Maps, Apple Maps, or Transit see current, correct, and complete information. It measures the data feed, not service quality or operations.
Progress this period
No newly cleared items this period. The score and trend above reflect where the feed stands today.
What needs attention next
Three improvements, in priority order, each sized so the board can see what it is approving:
Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
The feed contains no fare information. Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.
Estimated effort: A small file for most flat-fare systems.
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Estimated effort: Often a bulk fix in your scheduling software.
Add feed_contact_email or feed_contact_url to feed_info.txt.
feed_info.txt lists no contact email and no contact URL. Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.
Estimated effort: One field, set once in export settings.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- The feed contains no fare information.
- Next action
- Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Some rider-facing names are in ALL CAPS or all lowercase.
- Next action
- Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- feed_info.txt lists no contact email and no contact URL.
- Next action
- Add feed_contact_email or feed_contact_url to feed_info.txt.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Produced by the GTFS Scorecard, an open-source data quality tool. A data-quality read to support the board conversation, not an official compliance determination. Live scorecard: https://gtfsscorecard.org/agency/connecticut-transit-2840/. Rubric v1.3, validator 8.0.1.