Concord Kannapolis Area Transit (Rider Transit)

Top things to fix

This feed is generated by your Passio system from the route and stop data they maintain. Send the fix list to your Passio contact.

Score by category

Over time

Overall score across the last 20 checks — unchanged since 2026-07-08.

What changed since your last check

• Correctness— no change
• Freshness— no change
• Rider experience— no change

What changed in this feed

Overall grade and score held steady since 2026-07-08.

The feed file was re-published since 2026-07-08.

Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.

Everything we checked

• Warning375 instances

  375 of 375 trips don't say whether the vehicle is wheelchair accessible.

  Even with accessible stops, riders need to know the bus itself can take them.

  Fix: Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). (Often one default setting in your export.)

  Agencies here usually clear this within about 1 week (based on 5 observed fixes).

  Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning375 instances

  375 of 375 trips have no headsign.

  Riders at the stop can't tell which direction a bus is going.

  Fix: Populate trip_headsign to match what the bus displays. (Usually a bulk edit in your scheduling software.)

  Validator rule: scorecard_missing_headsigns · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

• Warning280 instances

  280 of 280 stops don't say whether a wheelchair user can board there.

  Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

  Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

  Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning1 instance

  The feed contains no fare information.

  Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

  Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

  Validator rule: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

• Info2 instances

  Service window outside feed period (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'service_window_outside_feed_period' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Agencies here usually clear this within about 1 week (based on 17 observed fixes).

  Validator rule: service_window_outside_feed_period · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some fixes we can make for you

These are the safe mechanical fixes, applied to a copy of your feed. They change only what is certain and leave everything else untouched. Review the diff before you publish.

• Recased shouting stop names 1 change

  For example: RCCC -> Rccc

Run it yourself on your own copy of the feed: scorecard autofix <feed.zip> --out corrected.zip