Capital Metro

Top things to fix

Score by category

Over time

Overall score across the last 20 checks — down 0.4 since 2026-07-08.

What changed since your last check

• Correctness— no change
• Freshness▼ down 1.6
• Rider experience— no change
• Realtime quality— no change

What changed in this feed

Overall score fell 0.4 points since 2026-07-08.

Same feed file as 2026-07-08; the published zip did not change.

Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.

What changed over time

On 2026-06-19 this feed started at grade B. On 2026-06-20 the grade moved from B to C. On 2026-07-05 the grade moved from C to F. On 2026-07-08 the grade moved from F to C. As of 2026-07-09 it holds grade C.

A plain-language history of this feed, newest first.

• 2026-07-08 Grade went F to C, realtime rose 63 points.
• 2026-07-06 Score rose 5 points, realtime rose 27 points.
• 2026-07-05 Grade went C to F, realtime fell 90 points.
• 2026-06-20 Grade went B to C.

Everything we checked

• Error1 instance

  The service alerts realtime feed failed during sampling.

  When this feed is down, riders see scheduled times presented as if they were live.

  Fix: Check the service alerts endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request. (Usually a vendor support ticket.)

  Agencies here usually clear this within about 1 week (based on 5 observed fixes).

  Validator rule: scorecard_rt_service_alerts_unreachable · Read the fix guide · See GTFS-Realtime reference (opens the GTFS-Realtime reference on an external site)

• Warning3125 instances

  Some rider-facing names are in ALL CAPS or all lowercase.

  ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

  Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

  Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning2343 instances

  2343 of 2343 stops don't say whether a wheelchair user can board there.

  Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

  Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

  Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning458 instances

  Stop too far from shape using user distance (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'stop_too_far_from_shape_using_user_distance' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Agencies here usually clear this within about 1 week (based on 6 observed fixes).

  Validator rule: stop_too_far_from_shape_using_user_distance · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning70 instances

  Route long name contains short name (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'route_long_name_contains_short_name' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: route_long_name_contains_short_name · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning13 instances

  Some stops sit far from the route line they belong to.

  Trip planners may draw the bus route through the wrong streets or point riders to the wrong corner.

  Fix: Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced. (A few minutes per flagged stop.)

  Agencies here usually clear this within about 2 weeks (based on 6 observed fixes).

  Validator rule: stop_too_far_from_shape · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning9 instances

  9 of 250 trips scheduled during the sampling window had no live predictions.

  Riders on those trips get schedule data dressed up as realtime. Caltrans expects every operating trip in TripUpdates.

  Fix: Check with your AVL vendor that every vehicle assignment flows into TripUpdates, including school-day and tripper runs. (A vendor data-mapping question.)

  Agencies here usually clear this within about 1 week (based on 82 observed fixes).

  Validator rule: scorecard_rt_trip_coverage · Read the fix guide · See GTFS-Realtime reference (opens the GTFS-Realtime reference on an external site)

• Warning1 instance

  This feed models stations or entrances but has no pathways.txt.

  Trip planners can't guide riders through the station, and there is no step-free route information for wheelchair users.

  Fix: Add pathways.txt connecting entrances, platforms, and any elevators, with a level for each. (Worth it for multi-level or large stations; flat stops don't need it.)

  Validator rule: scorecard_station_no_pathways · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning1 instance

  Realtime data was up to 71 seconds old when sampled.

  Stale positions and predictions are worse than none: riders watch a bus that already left.

  Fix: Ask your AVL vendor to publish updates at least every 20 seconds (the Caltrans guideline). (A vendor configuration question.)

  Agencies here usually clear this within about 1 week (based on 6 observed fixes).

  Validator rule: scorecard_rt_stale

• Info6 instances

  Some files contain columns that are not part of the GTFS spec.

  Harmless to riders, but apps ignore these columns and they can hide typos in real column names.

  Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)

  Validator rule: unknown_column · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Beyond the grade

Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.

• 2148 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("Riverside/Burton", "2237 Riverside/Willow Creek", "2507 Riverside/Pleasant Valley", and more).

  Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.

• This feed models stations or entrances but has no pathways.txt and levels.txt.

  Consider: Add pathways.txt connecting entrances, platforms, and elevators, and levels.txt for each floor, so the step-free route is described.

Some fixes we can make for you

These are the safe mechanical fixes, applied to a copy of your feed. They change only what is certain and leave everything else untouched. Review the diff before you publish.

• Recased shouting stop names 10 changes

  For example: 12TH/WEBBERVILLE -> 12th/webberville

• Recased shouting route names 2 changes

  For example: 800 PLEASANT VALLEY -> 800 Pleasant Valley

Run it yourself on your own copy of the feed: scorecard autofix <feed.zip> --out corrected.zip